Owners manual
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
No fax answer. Redial pending.
Description
The receiving fax line did not answer. The product attempts to redial after a few minutes.
Recommended action
●
Allow the product to retry sending the fax.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
●
If the product continues to redial, unplug the product telephone cord from the wall, plug in a telephone,
and try making a voice call.
●
Make sure that the phone cord from the wall telephone jack is plugged into the line-in port.
●
Plug the product phone cord into a jack for another phone line.
●
Try a dierent phone cord.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
No fax detected.
Description
The product answered the incoming call but did not detect that a fax machine was calling.
Recommended action
●
Allow the product to retry receiving the fax.
●
Try a dierent phone cord.
●
Plug the product phone cord into a jack for another phone line.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
Solve problems sending faxes
●
An error message displays on the control panel
●
The control panel displays a Ready message with no attempt to send the fax.
●
The control panel displays the message "Receiving Page 1" and does not progress beyond that message
●
Faxes can be received, but not sent
●
Unable to use fax functions from the control panel
●
Unable to use speed dials
●
Unable to use group dials
●
Receive a recorded error message from the phone company when trying to send a fax
144 Chapter 9 Solve problems ENWW