Owners manual

3. Touch Reports , and then touch Fax Error Reports.
4. Touch to select one of the following.
On (Fax Send) Prints whenever a transmission error occurs. This is the default setting.
On (Fax Receive) Prints whenever a receiving error occurs.
On (Fax Send and Fax
Receive)
Prints whenever a fax error occurs.
O Does not print any fax error reports.
Fax error messages
Alert and warning messages appear temporarily and might require you to acknowledge the message by
touching the OK button to resume or by touching a cancel button to cancel the job. With certain warnings, the
job might not complete or the print quality might be aected. If the alert or warning message is related to
printing and the auto-continue feature is on, the product will attempt to resume printing the job after the
warning has appeared for 10 seconds without acknowledgement.
Communication error.
Description
A fax communication error occurred between the product and the sender or receiver.
Recommended action
●
Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a
telephone, and try making a call. Plug the product phone cord into a jack for another phone line.
●
Try a dierent phone cord.
●
Set the Fax Speed option to the Slow (9600 bps) setting or set the fax speed to a lower value.
●
Turn o the Error Correction Mode feature to prevent automatic error correction.
NOTE: Turning o the Error Correction Mode feature can reduce image quality.
●
Print the Fax Activity Log report from the control panel to determine if the error occurs with a specic
fax number.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
Document feeder door is open. Canceled fax.
Description
The cover at the top of the document feeder is open, and the product cannot send the fax.
Recommended action
Close the cover, and send the fax again.
140 Chapter 9 Solve problems ENWW