Owners manual
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Align the printhead
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Print a print-quality report
Check for genuine HP cartridges
Your cartridge may not be a genuine HP cartridge. For more information, see Counterfeit HP cartridges.
Replace it with a genuine HP cartridge.
Use paper that meets HP specications
Use dierent paper if you are having any of the following problems:
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The printing is too light or seems faded in areas.
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Specks of ink are on the printed pages.
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Ink smears on the printed pages.
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Printed characters seem misformed.
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Printed pages are curled.
Always use a paper type and weight that this product supports. In addition, follow these guidelines when
selecting paper:
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Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
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Use paper that has not been previously printed on.
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Use paper that is designed for use in PageWide printers.
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Use paper that is not too rough. Using smoother paper generally results in better print quality.
NOTE: Based on HP internal testing using a range of plain papers, HP highly recommends using papers with
the ColorLok® logo for this product. For details, visit the HP print permanence website.
Use the correct paper type setting in the printer driver
Check the paper type setting if you are having any of the following problems:
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Ink smears on the printed pages.
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Repeated marks occur on the printed pages.
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Printed pages are curled.
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Printed pages have small unprinted areas.
ENWW Printing issues 135