Owners manual

Recommended action
Check the print quality of your print job. If it is not satisfactory, running the printhead cleaning procedure
from the toolbox might improve it.
Problem with SETUP cartridges
Description
There is a problem with the SETUP cartridges and the printer cannot complete system initialization.
Recommended action
Visit the HP Customer Support website.
Use SETUP cartridges
Description
The SETUP cartridges have been removed before the product has completed initialization.
Recommended action
Use the SETUP cartridges that came with your product for product initialization.
When you rst set up the printer, you must install the SETUP cartridges that shipped in the box with the
printer. These cartridges calibrate your printer before the rst print job. Failure to install the SETUP cartridges
during the initial product setup causes an error. If you installed a set of regular cartridges, remove them and
install the SETUP cartridges to complete printer setup. After printer setup is complete, the printer can use
regular cartridges.
If you still receive error messages and the printer cannot complete system initialization, visit the HP Customer
Support website.
Used [color] installed
Description
A used, but still genuine, HP color cartridge has been installed or moved.
Recommended action
You have a used, but still genuine, HP cartridge installed. No action required.
Printing issues
The product does not print
If the product does not print at all, try the following solutions.
1. Make sure the product is turned on and that the control panel indicates it is ready.
132 Chapter 9 Solve problems ENWW