Manual

Recommended action
●
Carefully clean the contacts on the cartridge by using a soft, lint-free cloth and insert the cartridge
again.
●
Remove this cartridge immediately and replace with a compatible cartridge.
Install [color] cartridge
Description
This message can appear during the initial set up of the product and may also appear after the initial set up of
the product has been completed.
If this message appears during initial setup, it means one of the color cartridges is not installed with the door
closed. The product will not print if a cartridge is missing.
If this message appears after the initial setup of the product, it means that the cartridge is missing or is
installed but damaged.
Recommended action
Install or replace the indicated color cartridge.
Non-HP cartridges installed
Description
No action necessary, this is a notication only.
Recommended action
No action necessary, this is a notication only.
However, HP cannot recommend the use of non-HP supplies, either new or remanufactured. Touch OK to
continue printing or replace the cartridge with a genuine HP cartridge.
Printer Failure
Description
The printer refuses to function.
Recommended action
Have a replacement cartridge on hand. You do not need to replace the cartridges until prompted to.
Problem with Print System
Description
The cartridge identied in the message is missing, damaged, incompatible, or inserted into the wrong slot in
the printer.
Recommended action
Printing functionality is disabled. Visit the HP Customer Support website.
86 Chapter 7 Solve problems ENWW