HP Color LaserJet Pro MFP M176 M177 - User Guide

5. Verify that the telephone service supports analog fax.
NOTE: HP products are designed specically for use with analog phone services.
●
If using ISDN or digital PBX, contact your service provider for information about conguring to an
analog fax line.
●
If using a VoIP service, change the Fax Speed to Slow(V.29) from the control panel. Ask if your
service provider supports fax and for the recommended fax modem speed. Some companies might
require an adapter.
●
If you are using a DSL service, make sure that a lter is included on the phone-line connection to
the product. Contact the DSL service provider, or purchase a DSL lter if you do not have one. If a
DSL lter is installed, try another lter because lters can be defective.
6. If the error persists, nd more detailed problem-solving solutions in the sections that follow this one.
Faxes are sending slowly
The product is experiencing poor phone line quality.
●
Retry sending the fax when the line conditions have improved.
●
Check with the phone service provider that the line supports fax.
●
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
●
Divide large fax jobs into smaller sections, and then fax them individually.
●
Turn o the Error Correction setting:
1.
From the Home screen on the product control panel, touch the Setup button.
2. Select
Service, and then select Fax Service.
3. Select Error Correction, and then select O.
NOTE: Turning
o
Error Correction can reduce image quality.
●
Increase the
Fax Speed setting:
1
.
From the Home screen on the product control panel, touch the Setup button.
2. Select Fax Setup, and then select Advanced Setup.
3. Select Fax Speed, and then select the correct setting.
●
Change the fax settings on the control panel to a lower resolution:
NOTE: Higher resolution faxes can take longer to send than lower resolution faxes.
1.
From the Home screen on the product control panel, touch the Setup button.
2. Select
Fax Setup
, and then select Advanced Setup.
3. Select Fax Resolution, and then select the correct setting.
ENWW Solve fax problems 103