Manual

8 Probleemi lahendamine
HP tugi......................................................................................................................................79
Elektroonilise toe kasutamine.............................................................................................80
HP tugiteenused telefonitsi.................................................................................................80
Enne helistamist...........................................................................................................81
Telefoni teel osutatava teeninduse periood..................................................................81
Tugiteenuste telefoninumbrid.......................................................................................81
Kui telefoni teel osutatava teeninduse periood on lõppenud........................................83
Tõrkeotsingu näpunäited ja ressursid.......................................................................................83
Printeri probleemide lahendamine............................................................................................83
Printer lülitub ootamatult välja............................................................................................84
Printerist kostab ootamatut müra........................................................................................84
Joondamine nurjus.............................................................................................................84
Printer ei reageeri (midagi ei prindita)................................................................................84
Seade prindib aeglaselt......................................................................................................85
Lehe tühjana või osaliselt täidetuna printimine...................................................................86
Midagi puudub või on lehel valesti......................................................................................86
Teksti või graafika asukoht on vale....................................................................................87
Prindikvaliteedi tõrkeotsing.......................................................................................................88
Paberi etteandmisprobleemide lahendamine...........................................................................90
Kopeerimisprobleemide lahendamine......................................................................................92
Seadmest ei välju ühtki eksemplari....................................................................................92
Koopiad on tühjad...............................................................................................................92
Suurust on vähendatud......................................................................................................93
Kehv kopeerimiskvaliteet ...................................................................................................93
Seade prindib pool leheküljest ja väljastab siis paberi.......................................................94
Paberi sobimatus................................................................................................................94
Skannimisprobleemide lahendamine........................................................................................94
Skanner ei skanni midagi...................................................................................................95
Skannimisele kulub liiga palju aega....................................................................................95
Osa dokumendist ei skannitud või tekst puudub................................................................96
Teksti ei saa muuta.............................................................................................................96
Kuvatakse tõrketeateid.......................................................................................................97
Skannitud pildi kvaliteet on kehv........................................................................................97
Skannimistulemus on ilmsete defektidega.........................................................................99
Faksimisprobleemide lahendamine..........................................................................................99
Faksi test nurjus................................................................................................................100
Teenuse HP ePrint ja HP veebisaitide probleemide lahendamine.........................................113
Teenuse HP ePrint (HP Officejet 4620 e-All-in-One series) probleemide lahendamine. .114
HP saitide probleemide lahendamine...............................................................................115
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