HP DesignJet T2500 Multifunction Printer Series - Introductory Information

I
ntroductory In
f
ormatio
n
4
English
Front-panel error messages
If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the
recommended action does not seem to solve the problem, try restarting the printer. If the problem remains, contact HP
Support.
Message or code Recommendation
[Color] cartridge altered Check the cartridge.
[Color] cartridge has expired Replace the cartridge.
[Color] cartridge is low on ink Ensure that you have a new cartridge of the same color ready.
[Color] cartridge is missing Insert a cartridge of the correct color.
[Color] cartridge is non-HP ink You are recommended to install an HP original ink system for optimum system
performance.
[Color] cartridge is out of ink Replace the cartridge.
[Color] cartridge is very low on ink Ensure that you have a new cartridge of the same color ready.
Printhead error: not present Insert a printhead.
Printhead error: replace Remove the non-functional printhead and insert a new printhead.
Printhead error: reseat Remove and reinsert the same printhead, or try cleaning the electrical
connections. If necessary, insert a new printhead.
Printhead out of warranty The printhead’s warranty has ended, because of the length of time it has been
in operation, because of the volume of ink used, or because non-HP ink has
been used in the system. See the limited warranty document.
Printhead replacement incomplete.
Restart it.
Restart the printhead replacement process.
Replace [color] cartridge Replace the cartridge.
Replace incorrect [color] cartridge Replace the cartridge and check the supported ink cartridges.
Reseat [color] cartridge Remove and reinsert the same cartridge.
05.5:10 Update the printer’s BIOS.
08:04 5HVWDUWWKHSULQWHU,IWKHSUREOHPSHUVLVWVXSGDWHWKHSULQWHUoVƭUPZDUH
08:08 Retry the operation that you were attempting. If it fails again, restart the
SULQWHU,IWKHSUREOHPSHUVLVWVXSGDWHWKHSULQWHUoVƭUPZDUH
09:01 Paper jam in the scanner. Remove all paper from the scanner and try again.
09:02 Calibrate the scanner.
09:04 5HVWDUWWKHSULQWHU,IWKHSUREOHPSHUVLVWVXSGDWHWKHSULQWHUoVƭUPZDUH
39.1:01 Roll 1 has been unexpectedly unloaded. Reload the roll.
39.2:01 Roll 2 has been unexpectedly unloaded. Reload the roll.
61:01 7KHƭOHIRUPDWLVZURQJDQGWKHSULQWHUFDQQRWSURFHVVWKHMRE
r 7XUQRƫWKHSULQWHUXVLQJWKH3RZHUEXWWRQDWWKHIURQW
r 7XUQRƫWKHSRZHUVZLWFKDWWKHUHDU
r Disconnect the power cord.
r Reconnect the power cord and turn on the printer.
r Send the same job to the printer again.
r (QVXUHWKDWWKHSULQWHUoVƭUPZDUHLVXSWRGDWH
61:04.1, 61:04.2 8SGDWHWKHSULQWHUoVƭUPZDUH