User Manual

8. Lock the tray.
A strip stays on the output tray and generates jams
If a small piece of paper has been cut, such as before printing a new roll, or after the front panel option Form
feed and cut has been used, the cut strip may remain in the output tray. Only when the printer is not printing,
reach into the tray and remove the strip.
Printer displays out of paper when paper is available
If the roll has become loose from its core, it will not feed correctly and the printer will not load the paper. If
possible, tighten the paper to its core or load a new roll.
Prints do not fall neatly into the bin
● Ensure the bin is correctly installed.
● Ensure the bin is open.
● Ensure the bin is not full.
● Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll, or
remove prints manually as they are completed.
Sheet stays in the printer when the print has been completed
The printer holds the paper to allow the print to dry after printing, see Change the drying time on page 36. If the
paper is only partially ejected after the drying time, gently pull the sheet out of the printer. If the automatic cutter
is disabled, use the Form feed and cut option in the front panel, see Form feed with or without cutting
on page 37.
ENWW A strip stays on the output tray and generates jams 91