User Manual

About the ink cartridges
Ink cartridges store the ink and are connected to the printhead, which distributes the ink on the paper. To
purchase additional cartridges, see Accessories on page 78.
CAUTION: Observe precautions when handling ink cartridges because they are ESD-sensitive devices (see the
Glossary on page 127). Avoid touching pins, leads and circuitry.
Storage of anonymous usage information
Each ink cartridge contains a memory chip that assists in the operation of the printer. In addition, this memory
chip stores a limited set of anonymous information about the usage of the printer, which can include the
following: the date when the cartridge was rst installed, the date when the cartridge was last used, the number
of pages printed using the cartridge, the page coverage, the frequency of printing, the printing modes used, any
printing errors that may have occurred, and the product model. This information helps HP to design future
products to meet our customers' printing needs.
The data collected by the memory chip does not include information that could be used to identify a customer or
user of the cartridge or printer.
HP collects a sample of the memory chips from ink cartridges returned to HP's free return and recycling program
(HP Planet Partners: http://www.hp.com/hpinfo/globalcitizenship/environment/recycle/). The sampled memory
chips are read and studied in order to improve future HP products.
HP partners who assist in recycling ink cartridges may also have access to the data. Any third party possessing
the cartridge may be able to access the anonymous information on the memory chip. If you prefer to not allow
access to this information, you can render the chip inoperable. However, after you render the memory chip
inoperable, the cartridge cannot be used in an HP printer.
If you are concerned about providing this anonymous information, you can turn o the memory chip's ability to
collect printer usage information. To do so, access the Embedded Web Server, and click Settings > Anonymous
Usage Information Storage. This does not prevent the cartridge from working normally in other respects.
However, if you change your mind later, you can restore the factory defaults to resume collecting printer usage
information.
Check ink cartridge status
To view the ink levels of your ink cartridges, tap on the front panel.
For more information, tap More.
You can also get this information from the HP Utility:
● In the HP DesignJet Utility for Windows, go to the Supplies tab to see each cartridge's status.
● In the HP Utility for Mac OS X, click Supplies Status in the Information group.
For an explanation of the ink cartridge status messages, see Ink cartridge status messages on page 105.
Replace an ink cartridge
There are two occasions when you need to replace an ink cartridge:
● The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing (you can
use up the remaining ink in the rst cartridge at a more convenient time).
● The ink cartridge is empty or faulty, and you must replace it to continue printing.
64 Chapter 8 Handling ink cartridges and printhead ENWW