User Manual
● Reduce the resolution of bitmap images in your application software.
● Select a lower print quality in order to reduce the resolution of the printed image.
NOTE: If you are working under Mac OS X, not all of these options are available.
These options are suggested for troubleshooting purposes and may adversely aect the nal output quality or
the time necessary to generate the print job. Therefore, they should be cancelled if they do not help to solve the
problem.
A PDF le is clipped or objects are missing
In older versions of Adobe Acrobat or Adobe Reader, large PDF les could be clipped or lose some objects when
printing with the HP-GL/2 and HP RTL driver at high resolution. In order to avoid such problems, upgrade your
Adobe Acrobat or Adobe Reader software to the latest version. From version 7 onwards, these problems should
be solved.
If you still have a problem
If you still experience print-quality problems after applying the advice in this chapter, here are some further
things that you can do:
● Try using a higher print-quality option. See Printing on page 38.
● Check the driver you are using to print with. If it is a non-HP driver, consult the driver vendor about the
problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be downloaded
from http://www.hp.com/go/T120/software or http://www.hp.com/go/T520/software.
● Check that your printer's rmware is up to date. See Firmware update on page 76.
● Check that you have the right settings in your software application.
ENWW A PDF le is clipped or objects are missing 103