User Manual

Image is incomplete (clipped at the bottom)
● Did you tap before all the data were received by the printer? If so, you have ended the data transmission
and will have to print the page again.
● The I/O timeout setting may be too short. This setting determines how long the printer waits for the
computer to send more data, before deciding that the job is nished. From the front panel, increase the I/O
timeout
setting to a longer period and then send the print again. Tap , then Connectivity > Advanced
setup > Select I/O timeout.
● There may be a communications problem between your computer and the printer. Check your USB or
network cable, or your Wi-Fi connection.
● Check to make sure that your software settings are correct for your current page size (for example, long-
axis prints).
● If you are using network software, make sure it has not timed out.
Image is clipped
Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and the
printable area as understood by your software.
● Check the actual printable area for the paper size you have loaded.
printable area = paper size – margins
● Check what your software understands to be the printable area (which it may call "printing area" or
"imageable area"). For example, some software applications assume standard printable areas that are
larger than those used in this printer.
● If you have dened a custom page size with very narrow margins, the printer may impose its own minimal
margins, clipping your image slightly. You may want to consider using a larger paper size.
● If your image contains its own margins, you may be able to print it successfully by using the Clip Contents
by Margins option (see Select margins options on page 42).
● If you are trying to print a very long image on a roll, check that your software is capable of printing an
image of that size.
● You may have asked to rotate the page from portrait to landscape on a paper size that is not wide enough.
● If necessary, reduce the size of the image or document in your software application, so it ts between the
margins.
Some objects are missing from the printed image
Large quantities of data may be necessary to print a high-quality large-format print job, and in some specic
workows there may be issues that can lead to some objects missing from the output. Here are some
suggestions to help you to avoid this problem:
● Tell the HP-GL/2 driver to send the image as a bitmap.
● Select a smaller page size and scale to the desired nal page size in the driver or in the front panel.
● Save the le in another format, such as TIFF or EPS, and open it with another application.
● Use a RIP to print the le.
102 Chapter 12 Troubleshooting print-quality issues ENWW