User Manual

Lines are too thick, too thin or missing
1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in
your software. See View information about the paper on page 36.
2. Check that you are using appropriate print-quality settings for your purposes (see Printing on page 38).
Select the custom print-quality options in the driver dialog, and try turning on the Maximum detail option (if
available).
3. If the resolution of your image is greater than the printing resolution, you may notice a loss of line quality.
You can nd the Max. Application Resolution option in the driver dialog's Advanced tab, under Document
Options > Printer Features.
4. If lines are too thin or missing, print the Print Quality Diagnostic Report. See Print Quality Diagnostic Report
on page 68.
5. If the problem remains, perform paper advance calibration: see Recalibrate the paper advance on page 75.
If the problem persists despite all the above actions, contact your customer service representative for further
support.
Lines appear stepped or jagged
If lines in your image appear stepped or jagged when printed:
1. The problem may be inherent in the image. Try to improve the image with the application you are using to
edit it.
2. Check that you are using appropriate print-quality settings. See Printing on page 38.
3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail option (if
available).
ENWW Lines are too thick, too thin or missing 95