HP ZR22w and ZR24w LCD Monitors User Guide
© 2009 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services . Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Guide ENWW
Table of contents 1 Product Features HP ZR22w and ZR24w Models ............................................................................................................ 1 2 Safety and Maintenance Guidelines Important Safety Information ................................................................................................................ 3 Maintenance Guidelines .......................................................................................................................
OSD Menu Selections ....................................................................................... 21 Optimizing Digital Conversion ........................................................................... 25 Using the HP Display Assistant Utility ............................................................................... 25 Identifying Monitor Conditions ............................................................................................................ 26 Sleep Timer Mode ..........
Disposal of Waste Equipment by Users in Private Household in the European Union ................................................................................................................................. 43 HP Recycling Program ...................................................................................................... 43 Chemical Substances ........................................................................................................ 43 Restriction of Hazardous Substances (RoHS) .
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1 Product Features HP ZR22w and ZR24w Models The LCD (liquid crystal display) monitor has an active matrix, thin-film transistor (TFT). The monitor features include: ENWW ● ZR22w model, 54.61 cm (21.
2 ● Pivot Pro software for viewing information on the screen in portrait mode ● HDCP (High-Bandwidth Digital Content Protection) copy protection on DVI and DisplayPort inputs ● Software and documentation CD that includes monitor drivers and product documentation ● Energy saver feature to meet requirements for reduced power consumption ● Energy Star qualified (ZR22w model only) ● Intelligent Management AssetControl ● Compliant with the following regulated specifications: ◦ European Union CE Di
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Power Cord Set Requirements on page 41 in Appendix C. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature.
Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/ back plate of the monitor.
3 Setting Up the Monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position. The master power switch turns off all power to the monitor.
Rear Components HP ZR22w and ZR24w Models Figure 3-2 Rear Components Table 3-1 Rear Components 6 Component Function 1 Cable Lock Provision Provides slot for use with cable security locks. 2 Master Power Switch Turns off all power to the monitor. 3 AC Power Connector Connects the AC power cord to the monitor. 4 DisplayPort Connector Connects the DisplayPort cable to the monitor. 5 DVI-D Connector Connects the DVI-D cable to the monitor.
Routing and Connecting the Cables 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Remove the cable routing cover by pulling it straight off the front of the column. Figure 3-3 Removing the Cable Routing Cover 3. Before connecting the cables, route them through the cable routing hole in the column (1) and replace the cable routing cover (2). Figure 3-4 Routing Cables 4. ENWW Connect a VGA signal cable, DVI-D signal cable, or DisplayPort signal cable.
NOTE: The monitor is capable of supporting either analog or digital input. The video mode is determined by the video cable used. The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the +/Source button on the front panel or through the On-Screen Display (OSD) feature by pressing the Menu button. ● For analog operation, use the VGA signal cable provided.
Connecting USB Devices The monitor provides USB connectors on the side panel and on the rear panel that can be used to connect devices such as a digital camera, USB keyboard, or USB mouse. NOTE: You must connect the USB hub cable from the monitor to the computer to enable the USB 2.0 ports on the monitor. Refer to Step 5 in Routing and Connecting the Cables on page 7. Figure 3-6 Connecting USB Devices Adjusting the Monitor 1.
2. Swivel the monitor to the left or right for the best viewing angle. Figure 3-8 Swiveling the Monitor 3. Adjust the monitor's height so that it is parallel to your eye height for a comfortable viewing position. A lock-down/release button on the back of the column prevents the display head from sliding up when the monitor is lifted. If the display head is locked in the lowest height position: a. Make sure that the monitor is safely positioned on a stable surface. b.
4. Raise the monitor panel to its highest position and pivot the monitor clockwise from landscape to portrait orientation viewing to adapt to your application. NOTE: It may be necessary to tilt the monitor panel back to prevent the corner of the panel from coming in contact with the base when pivoting. Figure 3-10 Pivoting the Monitor NOTE: To view information on the screen in portrait mode, you will need to install the Pivot Pro software included on the software and documentation CD.
The monitor automatically scans the signal inputs for an active input and uses that input for the display. If two or more inputs are active, the monitor will display the default input source. If the default source is not one of the active inputs, then the monitor will display the highest ranking priority input in the following order: DisplayPort, DVI, then VGA. You can change the default source in the OSD by pressing the front panel menu button and selecting Source Control > Default Source.
Mounting the Monitor NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket. The HP Quick Release can be removed from the pedestal base and installed to a mounting fixture. It allows you to quickly and securely attach the monitor panel to the mounting fixture. 1. Remove the monitor panel from the pedestal base. Refer to Removing the Monitor Pedestal Base on page 12 in the previous section. CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes.
3. Mount the Quick Release to a swing arm or other mounting fixture using the four screws removed from the Quick Release in the previous step. Figure 3-13 Installing the Quick Release CAUTION: The Quick Release can also be installed directly to a wall to mount the monitor panel. It is designed to support a maximum of up to 10.9 kg (24 lbs).
Locating the Rating Labels The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about the monitor model. The rating labels are located on the rear panel of the monitor display head. Figure 3-15 Locating the Rating Labels Installing a Cable Lock You can secure the monitor to a fixed object with an optional cable lock available from HP.
4 Operating the Monitor Software and Utilities The CD that comes with the monitor contains files you can install on the computer: ● an .INF (Information) file ● an .ICM (Image Color Matching) file ● auto-adjustment pattern utility ● additional software for the monitor model NOTE: If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP monitors support Web site. See Downloading from the Internet on page 17 in this chapter. The Information File The .
Installing the .INF and .ICM Files After you determine that you need to update, you can install the .INF and .ICM files from the CD or download them. Installing from the CD To install the .INF and .ICM files on the computer from the CD: 1. Insert the CD in the computer CD-ROM drive. The CD menu is displayed. 2. View the Monitor Driver Software Readme file. 3. Select Install Monitor Driver Software. 4. Follow the on-screen instructions. 5.
Using the Auto-Adjustment Function You can optimize the screen performance for the VGA (analog) input by using the OK/auto button on the monitor and the auto-adjustment pattern software utility on the CD provided. Do not use this procedure if the monitor is using a DVI or DisplayPort input.
Front Panel Controls Table 4-1 Monitor Front Panel Controls Control Function 1 Menu Opens, selects or exits the OSD menu. 2 Minus If the OSD menu is on, press to navigate backward through the OSD menu and decrease adjustment levels. 3 Plus/source If the OSD menu is on, press to navigate forward through the OSD menu and increase adjustment levels.
Adjusting the Monitor Settings The monitor settings can be adjusted from the On-Screen Display (OSD) menu or from the HP Display Assistant utility. NOTE: If there is a problem with the display settings, try resetting the settings to the factory defaults by opening the OSD and selecting Factory Reset from the OSD menu. Using the On-Screen Display Menu Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To access the OSD, do the following: 1.
OSD Menu Selections The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions. After changing an OSD menu item, and if the menu screen has these options, you may choose to: ● Cancel—to return to the previous menu level. ● Save and Return—to save all changes and return to the OSD Main Menu screen. This Save and Return option is only active if you change a menu item.
Table 4-2 OSD Menu (continued) Icon Main Menu Submenu Description Custom Scaling Selects the method on how displayed information on the monitor will be formatted. Select: ● Fill to Screen - image fills the entire screen and may look distorted or elongated because of nonproportional scaling of height and width ● Fill to Aspect Ratio - image is sized to fit the screen and maintains proportional image ● Overscan - Supports over-scanning of the image for DVI-D and DisplayPort inputs.
Table 4-2 OSD Menu (continued) Icon Main Menu Submenu Description Power On Recall Restores power to the monitor following an unexpected removal of power. Select: ● On ● Off The factory default is On. Mode Display Displays the resolution, refresh rate and frequency information on the screen each time the OSD Main Menu is accessed. Select: ● On ● Off The factory default is On. Monitor Status Displays the operating status of the monitor each time the monitor is powered on.
Table 4-2 OSD Menu (continued) Icon Main Menu Submenu Information Description Selects and displays important information about the monitor. Current Settings Provides the current input video mode. Recommended Settings Provides the recommended resolution mode and refresh rate for the monitor. Serial Number Reports the serial number of the monitor. The serial number is needed if contacting HP technical support. FW Version Reports the firmware version of the monitor.
Optimizing Digital Conversion Two controls in the on-screen display can be adjusted to improve image performance: Clock and Clock Phase. NOTE: The Clock and Clock Phase controls are adjustable only when using an analog input. These controls are not adjustable for digital inputs. The Clock must first be set correctly since the Clock Phase settings are dependent on the main Clock setting. Use these controls only when the auto-adjustment function does not provide a satisfactory image.
Identifying Monitor Conditions Special messages will appear on the monitor screen when identifying the following monitor conditions: ● Monitor Status—When the monitor is powered on or when the input source signal is changed, a Monitor Status message is displayed for five seconds. The message shows which input is the current active signal, the status of the auto-switch source setting (On or Off), the default source signal, the current preset display resolution, and the recommended preset display resolution.
Sleep Timer Mode The Sleep Timer mode is an energy-saving feature that enables you to set a time for the monitor to power on and off at the same time every day. This also extends the life of the backlight bulbs in the monitor. The Sleep Timer has five settings: ● Set Current Time ● Set Sleep Time ● Set On Time ● Timer: On/Off ● Sleep Now To set the timer: 1. Press the Menu button on the monitor front panel to display the OSD Menu. 2. Scroll down and highlight Management. 3.
HP Display LiteSaver HP Display LiteSaver is a software application, available on the CD, that increases monitor life and saves energy. It allows you to place the monitor into its low power sleep mode at predefined times by shutting down or reducing power to most internal circuits. This helps protect the LCD panel against image retention. Image retention can occur when the monitor is left on while displaying the same image for an extended period of time, leaving a shadow of the image on the screen.
sRGB Support The monitor is designed to support sRGB for color management, which adapts to the color standards used in the image technology industry. To take advantage of the sRGB support, you will need to change the monitor’s color temperature to sRGB and install the sRGB color profile (ICM) file. NOTE: The sRGB color temperature preset will improve the color accuracy of sRGB images on the computer monitor, but some color variation may still occur. Changing the Color Temperature 1.
8. Select the RGB Color Space Profile.icm file, then click the OK button. 9. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. Select sRGB Color Space Profile, then click the Set as Default button. Installing the sRGB ICM File for Microsoft Windows 7 30 1. Click Appearance and Personalization icon in the Control Panel. 2. Click Display. 3. Click Change display settings. 4. Click Advanced settings. 5.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank. Power cord is disconnected. Connect the power cord. Master power switch on the monitor's rear panel is turned off. Set the master power switch to the on position (I) and press the front panel power button. Power button on front panel of the monitor is turned off.
Problem Possible Cause Solution Input Signal Out of Range. Change Settings to 1920 × 1080 @ 60Hz (ZR22w model) OR Input Signal Out of Range. Change settings to 1920 x 1200 @ 60 Hz (ZR24w model) is displayed on screen. Video resolution and/or refresh rate are set higher than what the monitor supports. Restart the computer and enter Safe Mode. Change the settings to a supported setting (see Recognizing Preset Display Resolutions on page 36). Restart the computer so that the new settings take effect.
ENWW ● Hardware configuration ● Name and version of the hardware and software you are using Preparing to Call Technical Support 33
B Technical Specifications NOTE: All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP's component manufacturers' typical level specifications for performance and actual performance may vary either higher or lower. ZR22w Model Table B-1 ZR22w Specifications Display 54.61 cm wide screen 21.5 inches wide screen Type TFT LCD Viewable Image Size 54.
Table B-1 ZR22w Specifications (continued) Environmental Requirements Temperature Operating Temperature 5 to 35° C 41 to 95° F Storage Temperature -20 to 60° C -4 to 140° F Relative Humidity 20 to 80% Power Source 100 – 240 VAC, 50/60 Hz Altitude: Operating 0 to 5000 m 0 to 16,400 feet Storage 0 to 12192 m 0 to 40,000 feet Power Consumption (maximum) 44 watts Input Terminal One VGA connector with cable included; one DVI connector with cable included; one DisplayPort connector with cable i
Table B-2 ZR24w Specifications (continued) Vertical Refresh Rate 59 to 61 Hz Environmental Requirements Temperature Operating Temperature 5 to 35° C 41 to 95° F Storage Temperature -20 to 60° C -4 to 140° F Relative Humidity 20 to 80% Power Source 100 – 240 VAC, 50/60 Hz Altitude: Operating 0 to 5000 m 0 to 16,400 feet Storage 0 to 12192 m 0 to 40,000 feet Power Consumption (maximum) 100 watts Input Terminal One VGA connector with cable included; one DVI connector with cable included; o
Table B-3 Factory Preset Modes (continued) 14 1440 × 900 55.94 59.89 15 1440 × 900 55.469 59.901 16 1600 × 900 60.0 60.0 17 1600 × 1000 61.648 60.00 18 1600 × 1200 75.00 60.00 19 1680 × 1050 65.29 60.00 20 1920 × 1080 67.5 60.00 ZR24w Model Table B-4 Factory Preset Modes Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 720 × 400 31.469 70.087 3 800 × 600 37.879 60.317 4 1024 × 768 48.363 60.004 5 1280 × 960 60.00 60.
Energy Saver Feature When the monitor is in its normal operating mode, the monitor uses less than 28.5 watts (ZR22w model) or 95 watts (ZR24w model) and the Power light is blue. The monitor also supports a reduced power state. The reduced power state will be entered into if the monitor detects the absence of either the horizontal sync signal and/or the vertical sync signal.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany The official EU CE declaration of conformity for this device may be found at http://www.hp.com/go/ certificates. German Ergonomics Notice HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomic requirements.
Japanese Power Cord Requirements For use in Japan, use only the power cord received with this product. CAUTION: Do not use the power cord received with this product on any other products. Product Environmental Notices ENERGY STAR® Qualification (Select Models) HP Displays marked with the ENERGY STAR® certification mark meet the requirements of the U.S. Environmental Protection Agency (EPA) ENERGY STAR program. The EPA ENERGY STAR® certification mark does not imply endorsement by the EPA.
Materials Disposal This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life. Disposal of this material can be regulated because of environmental considerations. For disposal or recycling information, contact the local authorities or the Electronic Industries Alliance (EIA) http://www.eiae.org.
11363-2006 11363-2006 Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur 44 Appendix C Agency Regulatory Notices ENWW
D LCD Monitor Quality and Pixel Policy The TFT monitor uses high-precision technology, manufactured according to HP standards, to guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to the HP LCD. These imperfections are caused by one or more defective pixels or sub-pixels.
