User’s Guide w1858 w2228h w2338h w2348h w2448h/hc w2558hc
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright.
Notational Conventions The following section describes notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon. These blocks are notes, cautions, and warnings, and they are used as follows: WARNING: Indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information.
iv User’s Guide
Contents Notational Conventions.......................................................................................................................... iii Notes, Cautions, and Warnings......................................................................................................... iii 1 Product Features HP LCD Monitors ................................................................................................................................ 1–1 Features .....................................
4 Operating the Monitor CD Software and Utilities .................................................................................................................... 4–1 Installing Drivers............................................................................................................................ 4–1 Downloading updated drivers from the Internet ............................................................................ 4–1 Using the Auto-Adjustment Function ................................
C Agency Regulatory Notices Federal Communications Commission Notice.........................................................................................C–1 Modifications................................................................................................................................C–1 Cables .........................................................................................................................................
viii User’s Guide
1 Product Features HP LCD Monitors The HP LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen.
Product Features ■ Built-in stereo speakers, rear-facing ■ Four to six Universal Serial Bus (USB) 2.0 ports to use with USB devices. In models with six USB ports, two are reserved for internal-only use (for webcam and card reader—select models only).
2 Safety and Maintenance Guidelines Important Safety Information The power cord is designed for use with your monitor. To use a different cord, use only a power source and connection compatible with this monitor. WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature. The grounding plug is an important safety feature.
Safety and Maintenance Guidelines Maintenance Guidelines To enhance the performance and extend the life of your monitor: ■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Hewlett-Packard authorized dealer, reseller, or service provider. ■ Adjust only those controls that are described in the operating instructions. ■ Turn your monitor off when not in use.
3 Setting Up the Monitor Unpacking the Monitor 1. Unpack the monitor. Make sure all contents are included. Store the packing box. 2. Turn off the computer and other attached devices. 3. Determine whether the monitor will be desktop mounted or wall-mounted. See “Installing the Monitor.” 4. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation. 5.
Setting Up the Monitor Unfolding the double-hinged monitor WARNING: Do not place the double-hinged monitor face down for folding. The base hinge can spring up and cause serious injury or damage. 1. With the monitor still in its flat, folded state, set it screen-side up on a flat surface. 2. Rotate the screen to the horizontal position (in the figure, the straight arrow is your position in front of the monitor). (Perform this step only if your monitor has the pivot feature.) 3.
Setting Up the Monitor Preparing the cantilever-base monitor for wall-mounting 1. Disconnect the power cable and any other cables from the monitor. 2. Remove the monitor base. Keep the monitor panel screen down on a flat, soft area. 3. After the base is removed, remove the rubber plug on the neck of the monitor. You will see a screw below the rubber plug and two additional screws on the panel. 4. Remove all three screws. 5. Remove the neck from the monitor. 6.
Setting Up the Monitor 5. Save the removed items (cover, screws, and base) for future use. 6. Follow the instructions included with the mounting fixture to ensure that the monitor is safely attached. The four-threaded mounting holes that are on the back of the panel are compliant with the VESA standard for mounting flat-panel monitors. The monitor uses the 100 mm spacing standard. Use the four holes to attach a swing arm or other mounting fixture.
Setting Up the Monitor To connect the VGA cable Connect one end of the VGA video cable to the back of the monitor and the other end to the VGA video connector on the computer. To connect the DVI-D cable Connect one end of the DVI-D video cable to the back of the monitor and the other end to the DVI video connector on the computer. You can use this cable only if your computer has a DVI-compliant graphic card installed. The monitor DVI-D connector and cable are included with select models only.
Setting Up the Monitor Audio and Video Cables and Adapters The following table shows the cable and adapter types that may be required to connect the monitor to the computer, TV, or set-top box. The number and type of cables required may vary by model. Some cables and adapters are included for select models only and may be sold separately. Cable/Adapter Name Description HDMI cable HDMI transmits an all-digital signal. It is the recommended choice for playback from a DVD or DVR.
Setting Up the Monitor Connecting the Audio Cable Connect the built-in monitor speakers to the computer by using the audio cable, as shown in the following illustration. Connecting the audio cables—connector locations may vary Connecting the USB Hub Cable (Select Models Only) Connect the USB hub cable from the computer to the USB In connector on the monitor. This enables USB 2.0 ports on the monitor.
Setting Up the Monitor Connecting USB Devices to the Monitor (Select Models Only) You can connect four USB devices, such as a USB flash drive or a digital camcorder, to your monitor. Do this only after you have connected the USB hub cable from the computer to the monitor. Connecting the Power Cable 1. Read the warning below. WARNING: To reduce the risk of electric shock or damage to your equipment: ■ Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Setting Up the Monitor Cable Management The HP LCD monitors have two cable tunnels on either side for cable management. Cables can be easily secured and are hidden when viewed from the front. NOTE: If your monitor has the pivot feature, make sure the cords are set loosely enough so they will not pull and disconnect when the monitor is pivoted. . Adjusting the Tilt For optimal viewing, adjust the screen tilt to your own preference, as follows: 1.
Setting Up the Monitor CAUTION: The monitor can fall back if the hinge is extended fully and the monitor screen is tilted back too far. Adjusting the Swivel The HP LCD monitor allows a usable range of motion with the swivel feature. CAUTION: To avoid breakage or other damage, avoid applying pressure to the LCD screen while swiveling it or changing the tilt.
Setting Up the Monitor Adjusting the Height (Select Models Only) The monitor adjusts up and down easily by extending or lowering the hinge. Pivoting the Monitor (Select Models Only) NOTE: For full functionality of this pivot feature (select models only), the My Display software may need to be installed. See “My Display Software (Select Models Only)” in the “Operating the Monitor” chapter for information on how to install this software.
Setting Up the Monitor CAUTION: The first step is important—the double-hinged monitor can scratch the base surface if the monitor is not tilted back enough before pivoting it. 2. If the monitor is in its landscape position, after it is tilted back, pivot it clockwise to portrait position. If it is in portrait position, tilt it back and pivot the monitor counterclockwise to landscape orientation.
Setting Up the Monitor Keyboard Parking If you need more space on your desktop, place the keyboard under the monitor when not in use.
Setting Up the Monitor 3–14 User’s Guide
4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains the drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor-driver INF and ICM files from the CD, or download them from the Internet. To install the monitor-driver software from the CD: 1. Insert the CD in your computer CD drive. The CD menu appears. 2. Select the language. 3.
Operating the Monitor Using the Auto-Adjustment Function You can easily optimize the screen performance for the VGA input by using the Auto/Select button on the monitor and the auto-adjustment pattern software on the CD provided. Do not use this procedure if your monitor is using a DVI or HDMI input.
Operating the Monitor My Display Software (Select Models Only) Use My Display to choose preferences for optimum viewing. You can select settings for gaming, movies, photo editing or just working on documents and spreadsheets. My Display also provides an easy way to adjust settings such as brightness, color, and contrast. To install the software: 1. Insert the CD in your computer CD drive. The CD menu displays. 2. Select the language. 3. Click Install My Display Software (available on select models). 4.
Operating the Monitor Using the On-screen Display (OSD) An On-screen display is an image superimposed on a screen picture, commonly used by monitors, televisions, VCRs, and DVD players to display information such as volume, channel, and time. NOTE: You can use My Display OSD software or the front-panel control buttons to adjust settings. 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. To access the OSD menu, press the Menu button. The OSD Main Menu displays. 3.
Operating the Monitor Icon Main Menu Options Submenu Options Description Switch Video Input (select models only) Switches the video input signal source when the monitor is connected to two active and valid video sources. Switching video input sources may take several seconds. Brightness Adjusts the brightness level of the screen. Contrast Adjusts the contrast level of the screen. Image Control Adjusts the screen image. Also enables or disables the ambient light sensor (select models).
Operating the Monitor Icon Main Menu Options Submenu Options Color Description (Continued) Selects the screen color. The factory default is 6500 K or Custom Color, depending on the model. 9300 K Changes to slightly blueish white. 6500 K Changes to slightly reddish white. Custom Color Selects and adjusts your own color scales: R — Sets your own red color levels. G — Sets your own green color levels. B — Sets your own blue color levels.
Operating the Monitor Icon Main Menu Options Submenu Options Description (Continued) Management (continued) Power-On Status Display Displays the operating status of the monitor each time the monitor is powered on. Select the location to which to display the status: Top Middle Bottom Off The factory default is Top or Off, depending on the model. DDC/CI Support Allows the computer to control some OSD menu features such as brightness, contrast, and color temperature.
Operating the Monitor Selecting Video Input Connectors The input connectors are: ■ VGA connector (analog) ■ DVI-D connector (digital) ■ HDMI connector The monitor automatically determines which inputs have valid video signals, and displays the image. You can connect the VGA cable, the DVI-D cable, or both. If both cables are installed, the default input selection is DVI. The HDMI cable is in place of the DVI-D cable.
Operating the Monitor To obtain the best results: 1. Allow the monitor to warm up for 20 minutes before adjusting. 2. Display the adjustment-pattern application provided on the CD. 3. Access the OSD menu, then select Image Control. 4. Set the main Clock settings correctly first, because the Clock Phase settings depend on the main Clock setting. When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears.
Operating the Monitor Task Light (Select Models) The task light sheds warm white light in front of the monitor. It is located just to the left of the OSD front panel buttons. Press the button to operate the light: ■ Press once for 100% illumination ■ Press again for 75% illumination ■ Press again for 35% illumination ■ Press a fourth time to turn off the task light Webcam (Select Models) Install CyberLink YouCam software and driver from the CD that came with your monitor.
Operating the Monitor Capturing Webcam Video and Snapshots To use CyberLink YouCam after you install it from the provided CD: 1. Click the Windows Vista start button . 2. Click All Programs, CyberLink YouCam, and then click CyberLink YouCam again. 3. Click Tutorials to view an instructional video. Having a Video Chat or Making Conference Calls To set up a video chat, you must have a connection to the Internet, an ISP, and software that enables you to make video calls over the Internet.
Operating the Monitor 4–12 User’s Guide
5 Operating the Digital Picture Frame Card Reader (Select Models) The Digital Picture Frame (DPF) card reader can be used when your computer is on or off. When your computer is on, it can search through the memory cards inserted in the DPF card reader.
Operating the Digital Picture Frame Card Reader (Select Models) Using the Monitor Menu with the Remote Control The remote control is designed for easy navigation through all the choices for the DPF card reader. 1. Point the remote control at the remote control sensor on the display; the receiver is in the bezel at the bottom center of the display. Press the power button (A) to activate the DPF menu on the DPF card reader display.
Operating the Digital Picture Frame Card Reader (Select Models) 3. The action control buttons let you perform various tasks: go to the Settings Menu (J), go to the Main Menu on the monitor (K), start a slide show (L), save photo changes on your media card (M), manipulate the size of a photo image (N), and rotate a photo image (O). L K M N J O 4.
Operating the Digital Picture Frame Card Reader (Select Models) 6. The selected image appears on the screen. NOTE: If multiple images were selected, slideshow mode is activated. 7. To rotate the image, press the Rotate button. 8. To modify the screen size and aspect ratio, press the Aspect button. 9. If changes are made to an image, the DPF card reader will prompt you to Save changes? before moving to the next image or operation. Press the Save Photo button on the remote to save the new image. 10.
Operating the Digital Picture Frame Card Reader (Select Models) 4. Press a navigation button to select an audio file. a. The DPF card reader adds a check mark in front of the title. b. Press OK to add to the slide show music list. c. Press the Back button to de-select. d. From bottom of list, use the Down Arrow button to scroll to next page. Otherwise, the selection wraps around to the top of list. e. Press OK button again. 5. The Navigation sub-menu appears at bottom of screen. 6.
Operating the Digital Picture Frame Card Reader (Select Models) 3. Use the navigation buttons to move to the Settings icon and then press the OK button. Or press the Setup button on the remote. 4. The Settings Menu shows the current settings. 5. Press a navigation button to select an option you want to change: ❏ Language ❏ Display Image Size ❏ Slideshow Transitions ❏ Slideshow Speed ❏ Slideshow Shuffle ❏ Adjust LCD Color ❏ Factory Default Changing the Language Setting 1.
Operating the Digital Picture Frame Card Reader (Select Models) Changing the Slideshow Transition 1. Use the navigation buttons to select the Slideshow Transition setting. When it is selected, it is highlighted in blue. 2. Press the Right Arrow button to scroll through the slideshow transition choices.
Operating the Digital Picture Frame Card Reader (Select Models) Adjusting the LCD Settings for DPF 1. Use the navigation buttons to select Adjust LCD setting. When it is selected, it is highlighted in blue. 2. Press the Right Arrow button to view the LCD Setting choices. The current choices are: ❏ Brightness ❏ Contrast ❏ Tint ❏ Color 3. Use the navigation buttons to select the LCD setting you want to change. 4. Use the navigation buttons to adjust the setting you selected.
6 Preparing the Monitor for Shipping Keep the original packing box in a storage area. You may need it later if you move or ship your monitor. WARNING: Before folding the monitor, turn off the monitor power, and disconnect all power, video, and audio cables. To disconnect power from the equipment, unplug the power cord from the power outlet by grasping the power plug firmly. Never pull on the cord. CAUTION: The screen is fragile.
Preparing the Monitor for Shipping 4. Fold the monitor neck down, and place the monitor and base in the original packing box. Folding the Double-Hinged Monitor You don’t have to remove this monitor base for shipping. Fold the double-hinged monitor in its original shipping position. WARNING: Do not place the double-hinged monitor face down for folding. The base hinge can spring up and cause serious injury or damage. 1. Turn the monitor to a horizontal position with no tilt. 2.
Preparing the Monitor for Shipping 3. Place the shipping strap around the base, pull it tight, and connect it by sliding the strap ends through the slips. 4. Lower the monitor screen down flat, horizontal to the desktop. 5. Pivot the monitor to the portrait position (in the figure, you would be facing the monitor where the straight arrow is). (Perform this step only if you have the pivot feature.) 6. Place the folded monitor, screen-side up, in its original shipping box.
Preparing the Monitor for Shipping 6–4 User’s Guide
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power LED is not on. Make sure the Power button is on, and the power cord is properly connected to a grounded power outlet and to the monitor. Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel Power LED option is set to Off and, if so, set to On mode. Screen is blank. Connect the power cord.
Troubleshooting Problem Solution (Continued) Unable to hear audio from built-in speakers. Do the following: No Plug and Play. ■ Ensure the source signal is good by using headphones at the source. ■ Press the Menu button to access the OSD menu. Select Management, and then select Volume to adjust the volume. ■ Turn up the volume with the front panel volume button. ■ Ensure speaker volume is not muted or too low: Click the Windows Vista start button , Control Panel, and Hardware and Sound.
Troubleshooting Getting Support from hp.com Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor. Preparing to Call Technical Support If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor.
Troubleshooting A–4 User’s Guide
B Technical Specifications All specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower. HP LCD Monitors Face treatment: Antiglare polarizer with hard coating Input Terminals: ■ VGA connector (select models) ■ DVI-D 24-pin D-type connector (select models) ■ HDMI connector (select models) Specifications model w1858 Display Type: TFT LCD active matrix Viewable Image Size: 18.5 in., 47.
Technical Specifications Specifications (Continued) model w2228 Display Type: TFT LCD active matrix Viewable Image Size: 22 in., 55.9 cm diagonal Tilt: –5o to +25o Maximum Weight (unpacked): 19.6 lb, 8.9 kg Dimensions (h x w x d): 18.9 x 20.6 x 11.4 in., 481 x 523 x 289 mm Maximum Graphics Resolution: 1680 x 1050 @ 60 Hz analog mode Optimum Graphics Resolution: 1680 x 1050 @ 60 Hz analog mode Text Mode: 720 x 400 Dot Pitch: 0.282 x 0.
Technical Specifications Specifications (Continued) model w2448 Display Type: TFT LCD active matrix Viewable Image Size: 24.0 in., 61.0 cm diagonal Tilt: –5o to +25o Maximum Weight (unpacked): 21.6 lb, 9.8 kg Dimensions (h x w x d) (high position): (low position): 19.7 x 23.1 x 11.4 in., 500 x 586 x 289 mm 16.3 x 23.1 x 11.4 in.
Technical Specifications Preset Video and High-Definition Modes The monitor automatically recognizes many preset video input modes that will appear properly sized and centered on the screen. Factory Preset Video Input Modes, w1858 Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.4 59.9 2 720 x 400 31.5 70.0 3 800 x 600 37.9 60.3 4 832 x 624 49.7 74.5 5 1024 x 768 48.4 60.0 6 1024 x 768 60.0 75.0 7 1152 x 870 68.7 75.1 8 1152 x 900 61.
Technical Specifications Factory Preset Video Input Modes, w2228 (Continued) Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 14 1280 x 1024 63.9 60.0 15 1280 x 1024 79.9 75.0 16 1440 x 900 55.9 59.9 17 1600 x 1000 61.6 60.0 18 1680 x 1050 65.3 60.0 19 1600 x 1200 75.0 60.0 20 1920 x 1200 74.0 60.0 Factory Preset Video Input Modes, w2338, w2348 Preset User’s Guide Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.4 59.
Technical Specifications Factory Preset Video Input Modes, w2448 Preset B–6 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.5 59.9 2 640 x 480 37.5 75.0 3 720 x 400 31.5 70.0 4 800 x 600 37.9 60.3 5 800 x 600 46.9 75.0 6 832 x 624 49.7 74.6 7 1024 x 768 48.4 60.0 8 1024 x 768 60.0 75.0 9 1152 x 720 44.9 60.0 10 1152 x 870 68.7 75.1 11 1152 x 900 61.8 65.9 12 1280 x 768 47.4 60.0 13 1280 x 960 60.0 60.
Technical Specifications Factory Preset Video Input Modes, w2558 Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.5 59.9 2 640 x 480 37.5 75.0 3 720 x 400 31.5 70.1 4 800 x 600 37.9 60.3 5 800 x 600 46.9 75.0 6 832 x 624 49.7 74.6 7 1024 x 768 48.3 60.0 8 1024 x 768 60.0 75.0 9 1152 x 870 68.7 75.1 10 1280 x 720 47.8 60.0 11 1280 x 960 60.0 60.0 12 1280 x 1024 64.0 60.0 13 1280 x 1024 80.0 75.0 14 1440 x 900 55.
Technical Specifications LCD Monitor Quality and Pixel Policy The HP LCD Monitor uses high-precision technology, manufactured according to high standards, to help guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to the HP LCD Monitor. These imperfections are caused by one or more defective pixels or subpixels.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Agency Regulatory Notices Materials Disposal This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life: Disposal of this material can be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance (EIA) (http://www.eiae.org).
Agency Regulatory Notices Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Agency Regulatory Notices Korean Notice EPA ENERGY STAR® Compliance Products marked with the ENERGY STAR® logo on the packaging box qualify with the U.S. Environmental Protection Agency’s ENERGY STAR® guidelines for energy efficiency. Products with the ENERGY STAR® label are designed to use less energy, help you save money on utility bills, and help protect the environment. ENERGY STAR® is a registered trademark owned by the U.S. government.
Agency Regulatory Notices The Table of Toxic and Hazardous Substances/Elements and their Content as required by China’s Management Methods for Controlling Pollution by Electronic Information Products Toxic and Hazardous Substances and Elements Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Liquid Crystal Display Panel X X O O O O Chassis/Other X O O O O O O: Indicates that this toxic or haz
Part number: 490757-007
