Reference Guide CRT Monitors 5500, v72, mx704, 7500, 7550, 9500 Document Part Number: 346224-002 January 2004 This guide provides information on setting up the monitor, installing drivers, using the onscreen display menu, troubleshooting, regulatory notices, and technical specifications. Enhanced for accessibility.
© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and other countries. Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated.
Contents 1 Introduction Kit Contents...................................................................... 1–1 2 Safety and Maintenance Guidelines Safety Guidelines.............................................................. Power Requirements .................................................. Important Safety Information..................................... Maintenance Guidelines ................................................... Removing the Monitor Base ......................................
Contents Monitor Messages .......................................................... No Signal Message .................................................. Out of Frequency Range Message ........................... Using the Energy Saver Mode........................................ 4–10 4–10 4–11 4–12 A Troubleshooting Solving Common Problems............................................. A–1 Using the Worldwide Web .............................................. A–4 Preparing to Call Technical Support ......
1 Introduction Your microprocessor-based, digitally controlled color monitor is a high-performance and easy-to-use product. It employs the latest on-screen menu technology.
2 Safety and Maintenance Guidelines Safety Guidelines Power Requirements A power cord is included with your monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with your monitor, refer to the “Power Cord Set Requirements” section in Appendix C. Important Safety Information WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature.
Safety and Maintenance Guidelines CAUTION: For the protection of your monitor, as well as your computer, connect all power cords for your computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability.
Safety and Maintenance Guidelines Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device. Install your monitor near an outlet that you can easily reach. Disconnect the montor by grasping the plug firmly and pulling it from the outlet.
Safety and Maintenance Guidelines Do not place the monitor face down. Damage could result to the front panel controls or the monitor screen. Removing the Monitor Base In the event that you need to disassemble the base from the monitor, follow these instructions: 1. If you must remove the base attachment, release the catch and slide the base toward the back of your monitor. 2. Lift the base up and away from your monitor.
3 Installation Attaching the Monitor Base On some monitors, the base must be attached prior to setting up the monitor. To attach the base: 1. Align the hooks on the base with the sockets on the bottom of the monitor and attach the base.
Installation 2. Push the base toward the front of the monitor until it stops. Setting Up the Monitor Before setting up the monitor, place it in a convenient, wellventilated location near your computer. 1. Turn off the power to your computer and other peripheral devices. 2. Connect the video cable (blue connector) 1 from the back of the monitor to the blue 15-pin connector on the back of the computer. Tighten the cable screws to secure the cable to the connector.
Installation 3. Connect the power cord 2 to the back of the monitor, then connect the power cord to a power outlet. 4. Power on your computer and monitor. If your monitor fails to function properly, refer to Appendix A, “Troubleshooting.” 5. If necessary, adjust the front panel monitor controls according to your personal preference. See “Front Panel Controls” for detailed information. Your monitor installation is now complete.
Installation Connecting the Speakers (Available with Select Models) To install the JBL or Harman/Kardon speakers: 1. Place the control speaker 1 and the other speaker 2 on either side of the monitor. 2. Attach the speaker power cable 3 to the black connector on the back of the control speaker 1, then connect the AC adapter 4 into an electrical wall outlet. 3. On the JBL speakers, insert the white connector 5 from the other speaker 2 into the white port on the back of the control speaker 1.
Installation You can attach the speakers to the monitor or place them on an even surface next to the monitor. To attach the JBL speakers to the monitor, see the following section, “Attaching the JBL Speakers to the Monitor.” Attaching the JBL Speakers to the Monitor To attach the JBL speakers to the sides of your monitor: 1. Rotate the thumbwheel, located on the side of the speaker, up to extend the speaker hook mechanism 2. Align the hooks with the slots in the monitor. 3.
Installation Using the JBL Speaker Security Lock The JBL speakers can be locked to the sides of the monitor. To use the Speaker Security Lock: 1. Grasp the front cloth-covered grill firmly at the sides and remove from the speaker, then locate the security lock screw, which can be found in the top inner corner of the speaker. 2. Attach the speaker to the side of the monitor as described in the “Attaching the JBL Speakers to the Monitor.” 3.
Installation Connecting Portable Output Devices to the JBL Speakers You can use the JBL speakers to listen to portable output devices such as MP3 players or CD players. To connect the device to the speakers: 1.Plug the cable (not included) from the output device into the Line In connector on the front of the speaker. 2. Adjust the volume controls on both the output device and the speaker until you hear sound.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Screen is blank. Possible Cause Power cord is disconnected. Connect the power cord. Power switch is off. Turn on power. Video cable is improperly connected. Connect video cable properly. Screen blanking utility is active. Depress any key on the keyboard or move the mouse.
Troubleshooting Problem Possible Cause Solution Monitor may have been moved Press the SELECT button to access the or inadvertently bumped. On-Screen Display. Select Degauss to activate. Hewlett-Packard suggests you not degauss more than once within a 30-minute period of time. Image is too large or too Horizontal width may need small. adjustment. Image is not centered. A-2 Press the SELECT button to access the On-Screen Display. Select H. Size to adjust as needed. Vertical height may need adjustment.
Troubleshooting Problem Possible Cause Solution “No Signal” is displayed on screen. Monitor video cable is disconnected. Connect the 15-pin monitor video cable to the computer. Be sure that the computer power is on. “Out of Frequency” is displayed on screen. Video resolution and/or refresh Restart your computer rate are set higher than what and enter Safe Mode. Change your settings to your monitor supports. a supported setting (see “Technical Specifications”).
Troubleshooting Using the Worldwide Web Before contacting customer services, refer to the support Web site at: http://www.hp.com/support. Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
B Technical Specifications All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP’s component manufacturers’ typical level specifications for performance and actual performance may vary either higher or lower. 5500/15” Series Monitor Screen Size 15” (38 cm) visual diagonal Viewable screen size 13.8” (35 cm) Dot Pitch 0.
Technical Specifications (Continued) Max Pixel Clock 70 MHz Max. Input Signal Video RGB Analog Sync. TTL Separate Video Cable 15-pin D-sub connector Power Input Voltage Frequency 100 to 240V AC 50 +3 to 60 +3 Hz Inrush Current 30 amps @ 120V 60 amps @ 220V Power Consumption 80 W (Max.) Dimension (W x H x D) Unpacked w/attached base 14.4 x 15.7 x 16.5 inches (maximum) Weight 29 lb Max. 365 x 400 x 418 mm (maximum) 13 kg Max.
Technical Specifications v72/17” Series Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Dot Pitch 0.
Technical Specifications Weight 38 lb Max. 17 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications mx704/17” Series Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Anti-Glare Coating Dot Pitch 0.25 to 0.
Technical Specifications Weight 42 lb Max. 19 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications 7500/17” Series Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Dot Pitch 0.
Technical Specifications Weight 38 lb Max. 17 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications 7550/17” Flat CRT Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Anti-Glare Coating Dot Pitch 0.25 to 0.
Technical Specifications Weight 42 lb Max. 19 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications 9500/19” Series Monitor Screen Size 19” (48 cm) visual diagonal Dot Pitch 0.26 mm (Diagonal) Display Area Default 264 x 352 (mm) typical Display Colors Infinite Display Resolutions Refresh Rates 640 x 480 60 Hz 640 x 480 85 Hz 720 x 400 70 Hz 800 x 600 75 Hz 800 x 600 85 Hz 1024 x 768 75 Hz 1024 x 768 85 Hz 1280 x 1024 75 Hz 1280 x 1024 85 Hz (preferred user resolution) Viewable screen size 18” (46 cm) Anti-Glare Coating 0.
Technical Specifications Dimension (W x H x D) Unpacked w/attached base 17.9 x 18.5 x 18.7 inches (maximum) Weight 44 lb Max. 455 x 470 x 475 mm (maximum) 20 kg Max. Operating Temperature 50o F to 95o F Storage Temperature -22o F to 140o F Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Agency Regulatory Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Declaration of Conformity for Products Marked with FCC Logo, United States Only This device complies with Part 15 of the FCC Rules.
Agency Regulatory Notices Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Agency Regulatory Notices Japanese Notice Korean Notice EPA Energy Star Compliance Monitors that are marked with the Energy Star Logo meet the requirements of the EPA Energy Star program. As an Energy Star Partner, Hewlett Packard Company has determined that this product meets the Energy Star guidelines for energy efficiency. Specific details on using the Energy Saving features can be found in the energy saver or power management section of the computer manual.
Agency Regulatory Notices The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use in the country where you purchased the equipment. If you need to obtain a power cord for a different country, you should purchase a power cord that is approved for use in that country. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label.
