Quick Reference Guide for Microsoft Windows XPe-based Thin Clients - t5720 & t5730 Quick Reference Guide
© Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Book This guide supplements the standard Microsoft Windows XPe documents supplied by Microsoft Corporation. This document highlights the differences, enhancements, and additional features provided with this terminal. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Book ENWW
Table of contents 1 Introduction Updates ................................................................................................................................................ 2 The XPe desktop .................................................................................................................................. 2 User desktop ........................................................................................................................ 2 Administrator desktop ................
Gathering configuration information ................................................................................... 19 Troubleshooting applications ............................................................................................. 19 Failure symptoms .............................................................................................................. 20 Resolution .........................................................................................................................
1 Introduction HP Compaq t57x0 thin client models use the Microsoft Windows XP Embedded (XPe) operating system.
This guide will introduce you to the features of this client that are not found in the standard Microsoft Windows XP operating system. Typically, a terminal is configured locally then used as a template for other terminals, which are then configured using local or remote administration tools. Updates HP provides add-ons, QFEs, and periodic updates for thin client images.
For information about the functionality of the standard Windows XPe desktop and Start menu items, refer to the Microsoft Web site at http://msdn2.microsoft.com/en-us/embedded/aa731409.aspx. NOTE: Right-clicking the mouse when the pointer is on the administrator’s desktop background opens a pop-up menu. Server environment requirements HP thin clients use a variety of services accessed through a network.
Microsoft RDP The Terminal Services Client application on the thin client accesses Microsoft Terminal Services. You can make Microsoft RDP available on the network using any of the following services: ● Microsoft Windows 2000/2003 Server with Terminal Services installed ● Microsoft Windows Server 2000/2003 NOTE: If a Windows 2000/2003 server is used for both of these session services (ICA and RDP), a Terminal Services Client Access Licenses TSCAL) server must also reside somewhere on the network.
2 Configuration Logging on You can log on to your thin client either automatically or manually. Automatic logon The default for the XPe-based thin client is automatic logon. The administrator can use the HP Windows Logon Configuration Manager in the Control Panel to enable/disable auto logon and change the auto logon user name, password, and domain. Only the administrator account can change auto logon properties.
Manual logon When automatic logon is disabled, thin client startup displays the Log On to Windows dialog box. Type the logon information in the User Name and Password text boxes. Note the following: ● For a user account, the factory-default user name and password are both User. ● For an administrator account, the factory-default user name and password are both Administrator. ● For security purposes, HP recommends that you change the passwords from their default values.
Logging off, restarting, and shutting down the thin client To restart, shut down, or log off from the thin client, click Start > Shut Down. From the Shut Down dialog box, select the desired action, and then click OK. NOTE: You may also log off or shut down using the Windows Security dialog box. Press Ctrl+Alt +Del to open the dialog box. If automatic logon is enabled, when you log off (without shutting down) the thin client immediately logs on the default user.
Power management A “Monitor Saver” turns off the video signal to the monitor after a designated idle time, allowing the monitor to enter a power-saving mode. Parameters for this mode are available by right-clicking on the desktop background and selecting Properties > Screen Saver > Power. System time After power off, clock time is not lost as long as the power source remains plugged in.
Local drives The following sections describe the local drives located on the thin client. Drive Z Drive Z is the onboard volatile memory (MS-RAMDRIVE) on the logic board of the thin client. Because drive Z is volatile memory, HP recommends that you do not use this drive to save data that you want to retain. For RAMDisk configuration instructions, see HP RAMDisk on page 32. For information about using the Z drive for roaming profiles, see Roaming profiles on page 10.
To keep the mappings after the thin client is rebooted: 1. Disable the write filter cache during the current boot session or issue the -commit command. 2. Select Reconnect at Logon. Because a user logon cannot disable the write filter cache, you can retain the mappings by logging off the user (do not shut down or restart) and logging back on as Administrator, and then disabling the write filter.
User accounts This section describes how to create a new user account and user profile Creating a new user account CAUTION: Make sure to disable the write filter cache during the boot session in which a new account is created. Remember to enable the write filter after saving all of your permanent changes to flash. You must log on as Administrator to create user accounts locally or remotely. Due to local flash/disk space constraints, you should keep the number of additional users to a minimum.
For the new user to match the characteristics of the default user, the administrator must create the user in the User group and add the new user to the Administrator group. The default user is in both groups; otherwise the new user will not be able to add a local printer. The user's actions are still limited while the user is in the Administrator group.
Regional and Language Options The keyboard language options are preset at the factory. Should you need to make a change, the keyboard language selection is made through the Regional and Language Options selection in the Control Panel. From this program you can select the type of keyboard you are using as well as the layout/IME settings.
Administrative Tools Click the Administrative Tools icon in the Control Panel to gain access to the available administrative tools: 14 Chapter 2 Configuration ENWW
3 Applications The XP Embedded image that ships with your thin client has the following preinstalled applications: ● Sygate Firewall ● Citrix Program Neighborhood ● Microsoft RDP ● HP PC Session Allocation Manager (SAM) Client ● TeemNT Terminal Emulation ● Altiris Client Agent ● Internet Explorer ● Windows Messenger ● Media Player ● Macromedia Flash Player Access to the following applications is limited to the Administrator logon account: ● Sygate Firewall ● Altiris Client Agent ●
Sygate firewall The HP XPe SP2 image includes a Sygate firewall. HP Sygate Security Agent provides a customizable firewall that helps protect your computer from intrusion and misuse, whether malicious or unintentional. The firewall detects and identifies known Trojans, port scans, and other common attacks, and in response, selectively allows or blocks the use of various networking services, applications, ports, and components.
Microsoft Windows Firewall An improved Microsoft Windows Firewall (previously known as Internet Connection Firewall, or ICF) is available from HP as an add-on. The firewall is enabled by default after you install the add-on. NOTE: The Microsoft Windows Firewall is provided only as an add-on and is not included in the image. Before installing the Microsoft Windows Firewall, you must remove the Sygate Firewall. A Sygate Firewall removal add-on is available at http://welcome.hp.com/country/us/en/support.html.
NOTE: After you launch the Windows Firewall add-on, the Control Panel applet is only available to the Administrator account. ● General Tab: The General tab provides access to the main three configuration options as shown below. ◦ On (Recommended) ◦ Don’t allow exceptions ◦ Off (Not Recommended) When you select Don't allow exceptions, Windows Firewall blocks all requests to connect to your computer, including those from programs or services on the Exceptions tab.
Display a notification when the Windows Firewall blocks a program is selected by default. You can set a scope for each exception. For home and small office networks, it is recommended that you set the scope to the local network only where possible. This will enable computers on the same subnet to connect to the program on the machine, but drops traffic originating from a remote network. ● Advanced Tab: Enables you to configure the following functions.
Failure symptoms Failures related to the default configuration will manifest in two ways: ● Client applications may fail to receive data from a server. Examples include an FTP client, multimedia streaming software, and new mail notifications in some e-mail applications. ● Server applications running on the Windows XPe computer may not respond to client requests. Examples include a Web server such as Internet Information Services (IIS), Remote Desktop, and File Sharing.
Adding a port If adding the program to the exception list does not resolve the application issue, you can add ports manually. You must first identify the ports used by the application. The most reliable method for determining port usage is consulting with the application vendor. If the port number(s) for the process are less than 1024, it is likely that the port numbers will not change.
Citrix Program Neighborhood Citrix Program Neighborhood is a feature of ICA introduced with MetaFrame 1.8 that enables users to connect to MetaFrame and WinFrame servers and published applications. Program Neighborhood allows complete administrative control over application access and delivers an even greater level of seamless desktop integration. Documentation for the ICA client application is available from the Citrix Corporation Web site at www.citrix.com.
Remote Desktop Connection Use the Remote Desktop Connection dialog box to establish connections to a Windows Terminal Server or to access remote applications using Microsoft RDP. Refer to the Microsoft Web site for documentation that offers a detailed explanation and instructions on how to use the Microsoft RDP dialog box.
HP PC Session Allocation Manager (SAM) Client The Consolidated Client Infrastructure (CCI) solution from HP centralizes desktop computing and storage resources into easily managed, highly secure data centers, while providing end users the convenience and familiarity of a traditional desktop environment. Additionally, companies have long used server-based computing (SBC) to create virtual instances of desktop applications on a server that multiple remote users can access.
For more information about PC SAM, see http://h71028.www7.hp.com/enterprise/cache/ 323204-0-0-225-121.html. TeemNT Terminal Emulation All t57x0 thin-client models include terminal emulation software to support computing on legacy platforms. The software uses the Telnet protocol to communicate with the computing platform. Refer to the terminal emulation documentation (supplied separately) for instructions.
Altiris Client Agent The Altiris Client Agent allows the Altiris server to discover valid clients that are added to the network. The agent carries out assignments and reports the status of individual thin clients to the Altiris server. Microsoft Internet Explorer Version 7.0 of the Microsoft Internet Explorer browser is installed locally on the thin client. The Internet options settings for the browser have been preselected at the factory to limit writing to the flash memory.
Macromedia Flash Player Macromedia Flash Player is the agent for rich Web experiences across multiple platforms. With Macromedia Flash Player, Web users worldwide can view and interact with content developed in Macromedia Flash. Some Web sites require newer versions of the player. To install newer players, administrator must temporarily increase the RAMDisk to 64MB using the HP RAMDisk control panel applet.
4 Control Panel extended selections The Control Panel is accessed by selecting Start > Control Panel. Some of the extended selections available on the Control Panel are discussed in the following sections.
Enhanced Write Filter Manager The Enhanced Write Filter Manager provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes (the operating system and functional software components reside in flash memory). The write filter also extends the life of the thin client by preventing excessive flash write activity.
4. Type ewfmgr c:. 5. Press Enter. Using the ewfmgr -[boot command] syntax, use the following commands in the boot command variable of the command line: ● -all: Displays information about all protected volumes and performs a command, such as disable, enable, and commit, on each volume, if specified. ● -commit: Commits all current level data in the overlay to the protected volume, and resets the current overlay value to 1.
3. Click the EWF Manager icon. 4. Use the EWF user interface to select Write Filter options. The EWF user interface includes the following buttons: ● Enable EWF: This button is the same as executing ewfmgr.exe c: -Enable from the DOS prompt. ● Disable EWF: This button is the same as executing ewfmgr.exe c: -Disable from the DOS prompt. ● Overlay configuration: This button displays the Overlay information and is a combination of the information supplied when executing ewfmgr.
HP RAMDisk The RAMDisk is volatile memory space set aside for temporary data storage. It is the Z drive shown in the My Computer window. The following items are stored on the RAMDisk: ● Browser Web page cache ● Browser history ● Browser cookies ● Browser cache ● Temporary Internet files ● Print spooling ● User/system temporary files You can also use the RAMDisk for temporary storage of other data (such as roaming profiles) at the administrator’s discretion (see Local drives on page 9).
HP DHCP Settings Update Client The HP DHCP Settings Update Client is a utility found in the Control Panel that allows an IT Administrator to apply settings to an HP XP Embedded operating system. The settings are applied through an .INI file that uses a subset of parameters from Microsoft’s sysprep.inf as well as several XPe/HP-specific keys. XPePrep can run by specifying a local .
HP ThinState Capture The HP ThinState Capture tool is a very simple wizard-based tool that you can use to capture an HP thin client XP Embedded image, which you can then deploy to another HP thin client of identical model and hardware. What do you need to have? ● An HP thin client XP embedded unit that contains the latest HP provided image ● An HP-approved USB flash drive (Disk-On-Key). Consult the t5720 quick specs for the latest approved USB flash drives.
2. Click Next. At this point, attach a disk on key (DOK) to the unit. The DOK drive letter and size are displayed. The DOK must be greater in size than the onboard flash disk. As a result, if your thin client has 512 MB Flash, then the USB flash drive must be 1 GB. Once the right DOK size is attached, the following screen displays. 3. ENWW Click Capture. The following warning displays.
4. Click Yes. The HP ThinState Capture tool formats and makes the USB flash drive bootable. HP ThinState Capture will now reboot the system. 5. After you perform these actions, the HP ThinState Capture tool displays the following screen. Please follow the on-screen instructions. You can now use the USB flash drive to deploy the captured image to another HP thin client of the exact same model and hardware with equal or greater flash size capacity.
HP ThinState Deploy To perform an HP ThinState deployment: 1. Set the boot order in the F10 System BIOS to USB boot. 2. Attach the USB flash drive to the thin client unit you wish to deploy the captured image to, and then power on the unit. 3. Follow the on-screen instructions. After you remove the USB flash drive and cycle power to the system, the image will unbundle. This process can take between 10-12 minutes. Do not interrupt or cycle power to the unit during this process.
5 Administration and image upgrades This section highlights and discusses the Remote Administration capabilities and firmware upgrade methods applicable to your thin client. Altiris Deployment Solution software The Altiris Deployment Solution software is a full-featured remote administration tool set. It accesses the thin client through the Altiris remote Agent and PXE server utilities installed on the thin client.
HP Compaq Thin Client Imaging Tool The HP Compaq Thin Client Imaging Tool is part of the SoftPaq deliverable that contains the original factory image for the HP Compaq t5000 thin client. You can use this utility to restore the original factory image to your thin client. This utility allows you to perform the following options: ● Generate an ISO image to use with CD creation software to create a bootable CD for deployment using a USB CD ROM drive.
6 Peripherals Depending on the ports available, the thin client can provide services for USB, serial, parallel, and PCI devices, as long as the appropriate software is installed. Factory-installed software is described in the following section. As they become available, you can install add-ons for other services using the Altiris Deployment Solution software. For more information, see Altiris Client Agent on page 26.
6. Verify that the Automatically Detect and Install my Plug and Play Printer check box is not selected. 7. Click Next. 8. Select Use the Following Port. 9. Select the appropriate port from the list, and then click Next. 10. Choose the manufacturer and model of the printer, and then click Next. 11. Use the assigned default name or other name for the printer, and then click Next. 12. Select Do Not Share this Printer, and then click Next. 13. Choose whether to print a test page, and then click Next.
Index A accounts creating user 11 user 11 add-on modules 38 add-on upgrades 38 adding ports, Microsoft Windows Firewall 21 adding printers 40 adding programs, Microsoft Windows Firewall 20 Administrative Tools 14 administrator desktop 2 logon 6 Altiris 4 Altiris Client Agent 26 Altiris Deployment Solution 4, 38 Altiris Web site 4, 37 applications 15 audio 41 automatic logon 5 C changing the password 6 Citrix 22 Citrix ICA 3 Citrix Web site 22 command line tool 29 configuring Windows Firewall Control Panel
manufacturer print drivers 41 mapping network drives 9 Media Player 26 memory, volatile 9 Microsoft Internet Explorer 26 Microsoft Internet Explorer unsafe file list 26 Microsoft RDP 4, 23 Microsoft Windows Firewall adding ports 21 adding programs 20 configuring 17 failure symptoms 20 gathering configuration information 19 troubleshooting applications 19 monitor saver 8 multimedia 1 O on by default 17 P password 6 password, changing 6 PC SAM Web site 25 peripherals 40 peripherals, QuickSpecs Web site 40 pow
