Compaq StorageWorks TL881/TL891 Family MiniLibrary System Reference Guide (July 2000)

6-4 Compaq StorageWorks TL881/TL891 Family MiniLibrary System Reference Guide
Compaq Confidential – Need to Know Required
Writer:
Bob Young
Project:
Compaq StorageWorks TL881/TL891 Family MiniLibrary System Reference Guide
Comments:
Part Number:
127510-002
File Name:
g-ch6 Diagnostics and Troubleshooting.doc
Last Saved On:
7/12/00 11:32 AM
Error Recovery Procedures
Table 6-1 lists error recovery instructions for errors reported on the front
panel. This list includes procedures that should only be performed by a
qualified service technician.
Table 6-1
Error Recovery Procedures
ERP
Number
Procedure Detail
A Run the cleaning cartridge. See Chapter 5, “Regular Maintenance.”
B Change the cartridge. It might be damaged or incorrectly formatted.
B3 Inspect cartridge. Check for damage and leader alignment. See Chapter 2,
“Operation, Tape Requirements.”
B4 Disable cartridge write-protect switch.
C Cycle power to the drive using the AC switch on the front panel of the
MiniLibrary system. Wait 30 seconds to power on again.
D Turn off power to the MiniLibrary system and inspect connectors and
cables.
D1 Turn off power to the MiniLibrary system and check cabling to the DLT
drives. Inspect the cables and connectors.
D2 Check cabling and configuration. See Chapter 3, Installation. and Chapter
4, “Configuration.”
E(x) Run diagnostic (x).
F Invalid operation. Select parameters correctly and try again.
G Call technical support.
FSCs
FSCs appear in the Fault screen described in Chapter 2. A descriptive message
and instructions for clearing the fault accompany each FSC. When a fault
persists, you should look up the FSC in Tables 6-2 through 6-10 to determine
the error recovery procedure to be followed. Note that there are no crossovers
from FSCs to ERPs. If you call Compaq Technical Support about a fault
condition, be sure to furnish the FSC to aid in identifying the problem.