Compaq StorageWorks TL881/TL891 Family MiniLibrary System Reference Guide (July 2000)

Diagnostics and Troubleshooting 6-3
Compaq Confidential – Need to Know Required
Writer:
Bob Young
Project:
Compaq StorageWorks TL881/TL891 Family MiniLibrary System Reference Guide
Comments:
Part Number:
127510-002
File Name:
g-ch6 Diagnostics and Troubleshooting.doc
Last Saved On:
7/12/00 11:32 AM
ERROR, FAULT, MALFUNCTION
TROUBLESHOOTING
AND ERROR RECOVERY
Determine Suspected Error Type
PLATFORM
No FSC displayed. Normal front
panel operation
Cycle the power
to the library
Retry
Check configuration in Ch. 4
Call Technical Support
GENERAL DRIVE
FSC and ERP displayed on
control panel
Follow the ERP on
the control panel
Find FSC in Table 6-2
Follow the ERP in Table 6-1
Call Technical Support
CARTRIDGE ERROR
FSC might/might not be displayed
Cartridge will not eject
Normal operation impossible
SHR-1718
Figure 6-1. Troubleshooting flowchart