243849-003.book Page i Thursday, March 14, 2002 5:07 PM b Hardware Reference Guide Small Form Factor Models Compaq Evo Desktop Family Document Part Number: 243849-003 May 2002 This book provides basic information for upgrading this series of computers.
43849-003.book Page ii Thursday, March 14, 2002 5:07 PM © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. Microsoft, MS-DOS, Windows, Windows NT and Windows 2000 are trademarks of Microsoft Corporation. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation. All other product names mentioned herein may be trademarks of their respective companies.
243849-003.book Page iii Thursday, March 14, 2002 5:07 PM Contents 1 Product Features Standard Configuration Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Easy Access Keyboard Components . . . . . . . . . . . . . . . . . . . . .
243849-003.book Page iv Thursday, March 14, 2002 5:07 PM Contents Working with the MultiBay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . “Hot-Plugging” or “Hot-Swapping” MultiBay Drives . . . . . . . . . . . . . . . . . . . . . Partitioning and Formatting a MultiBay Hard Drive . . . . . . . . . . . . . . . . . . . . . . Uninstalling the MultiBay Security Screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting a Drive into the MultiBay . . . .
243849-003.book Page v Thursday, March 14, 2002 5:07 PM Contents F Routine Computer Care and Shipping Preparation Routine Computer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optical Drive Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning . . . . . . . . . . . . .
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM 1 Product Features Standard Configuration Features The Compaq Evo™ Small Form Factor computer comes with features that may vary depending on your model. For a complete listing of the hardware and software installed in your computer, run Compaq Diagnostics for Windows. Instructions for using these utilities are provided in the Troubleshooting Guide on the Compaq Documentation Library CD.
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243849-003.book Page 3 Thursday, March 14, 2002 5:07 PM Product Features Rear Panel Components Rear Panel Components* 1 Power Cord Connector 6 Ethernet RJ-45 Connector 2 Mouse Connector 7 Parallel Connector 3 Keyboard Connector 8 Monitor Connector 4 Universal Serial Bus (USB) Connectors 9 Line-in and/or Line-out Connector 5 Serial Connector (COM1) - Serial Connector (COM2) *Arrangement and number of connectors will vary by model.
243849-003.book Page 4 Thursday, March 14, 2002 5:07 PM Product Features Easy Access Keyboard Components Easy Access Keyboard Components 1 Function Keys Perform special functions, depending on the software application being used. 2 Easy Access Buttons Provides quick access to your favorite Web sites, services, and applications. 3 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down.
243849-003.book Page 5 Thursday, March 14, 2002 5:07 PM Product Features Easy Access Keyboard Components (Continued) 8 Windows Logo Keys* Used to open the Start menu in Microsoft Windows. Used in combination with other keys to perform other functions. 9 Main Keys Standard typewriter-style keys. *Keys available in select geographic regions.
243849-003.book Page 6 Thursday, March 14, 2002 5:07 PM Product Features Using the Windows Logo Key Use the Windows Logo Key in combination with other keys to perform certain functions available in the Windows operating system. Refer to the “Easy Access Keyboard Components” section to identify the Windows Logo key.
243849-003.book Page 7 Thursday, March 14, 2002 5:07 PM Product Features Serial Number Location Each computer has a unique serial number which may be located on the cover top or the side panel of the computer. Keep this number available for use when contacting Compaq customer service for assistance.
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM 2 Hardware Upgrades Installation Sequence It is very important that you follow this sequence of steps to ensure the proper installation of any optional equipment. For more information about Computer Setup, refer to the Computer Setup (F10) Utility Guide. 1. If your computer includes the Smart Cover Lock feature and you have set the lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2.
243849-003.book Page 2 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 4. Open the computer by removing its outside cover. See the procedures for removing the computer cover later in this chapter. 5. Install any optional equipment. See the applicable sections of this guide or refer to the documentation provided with the optional equipment for instructions. 6. Replace the computer cover. 7. Turn on the monitor, computer, and any devices you want to test. 8. Reconfigure the computer, if necessary.
243849-003.book Page 3 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Smart Cover Lock Smart Cover Lock is an optional feature and is available on select ✎ The models only. The Smart Cover Lock is a software-controllable cover lock, controlled by the setup password. This lock prevents unauthorized access to the internal components. The computer ships with the Smart Cover Lock in the unlocked position. For more information about locking the Smart Cover Lock, refer to the Desktop Management guide.
243849-003.book Page 4 Thursday, March 14, 2002 5:07 PM Hardware Upgrades To open the computer cover: 1. Turn off the computer and any external devices. 2. Disconnect the power cord from the power outlet, and disconnect any external devices. 3. Using the Smart Cover FailSafe Key, remove the two tamper-proof screws that secure the Smart Cover Lock to the chassis. Removing the Smart Cover Lock Screws 4. Remove the Smart Cover Lock.
243849-003.book Page 5 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Removing the Computer Cover To install optional equipment, you must remove the computer cover to gain access to internal components. The quick release cover latches located on the sides of the computer allow easy removal of the computer cover without the use of tools. To remove the cover, follow these steps: 1.
243849-003.book Page 6 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 5. As you slide the computer cover forward, release the buttons and allow them to return to the original position, then lift the cover up and off the unit. ✎ To replace the cover, reverse this procedure.
243849-003.book Page 7 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Installing Additional Memory The computer comes with double data rate synchronous dynamic random access memory (DDR-SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with industry-standard DIMMs. These memory module slots are populated with at least one preinstalled memory module.
243849-003.book Page 8 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Installing DDR-SDRAM DIMMs Ä CAUTION: Your memory module sockets have gold metal contacts. When upgrading your memory, it is important to use memory modules with gold metal contacts to prevent corrosion and/or oxidation resulting from having incompatible metals in contact with each other. Ä CAUTION: Static electricity can damage the electronic components of the computer or optional cards.
243849-003.book Page 9 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 3. Remove the computer cover. 4. Rotate the Easy Access drive bay to an upright position. Ä CAUTION: Check the position of all cables and wires before raising or lowering the easy access drive bay to prevent damage. Rotating the Easy Access Drive Bay 5. Locate the memory module sockets. Å WARNING: To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before touching.
243849-003.book Page 10 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 6. Open both latches of the memory module socket 1, and insert the memory module into the socket 2. Installing a DIMM 7. Begin by installing a module into the socket nearest the preinstalled module, and install the modules following the numerical order of the sockets. 8. A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.
243849-003.book Page 11 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Removing the Expansion Card Cage To remove the expansion card cage: 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet, and disconnect any external devices that are connected to the expansion card cage. 4. Remove the computer cover. 5. Disconnect all cables attached to the expansion cards. 6.
3849-003.book Page 12 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Installing an Expansion Card Your computer has two PCI expansion slots 1. Each slot can accommodate an expansion card up to 6.875 inches (17.46 cm) in length. To install an expansion card: 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet, then disconnect any external devices. 4.
243849-003.book Page 13 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 6. Remove the retaining screws that secure the slot cover to the expansion card cage. 7. Remove the slot cover from the expansion card cage.
243849-003.book Page 14 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 8. Install the expansion card. Installing an Expansion Card you install an expansion card, make sure to line it up with the ✎ When corner bracket and press firmly on the card so that the whole connector seats properly in the expansion card slot. 9. Reinstall the retaining screws to secure the card.
243849-003.book Page 15 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Removing the AGP Card A 1.5V low profile Accelerated Graphics Port (AGP) card may be installed in the AGP slot on the system board. To remove the AGP card from the AGP slot: 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock. 2. Turn off the computer and any external devices. 3. Disconnect the power cord from the power outlet, then disconnect any external devices. 4.
243849-003.book Page 16 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Removing the AGP Card To replace the AGP card, reverse the above procedures.
243849-003.book Page 17 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Drive Positions Desktop Drive Positions 1 3.5-inch, internal, third-height, standard hard drive bay 2 5.25-inch drive bay for optional drives 3 3.5-inch, third-height, standard, 1.44-MB diskette drive To verify the type, size, and capacity of the storage devices installed in your computer, run Compaq Computer Setup. Refer to the Computer Setup (F10) Utility Guide for more information.
243849-003.book Page 18 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Installing Additional Drives The computer has two external drive bays. The first external bay contains a preinstalled diskette drive. When installing additional drives, follow these guidelines: ■ For optimal performance, connect hard drives to the primary controller. Connect expansion devices, such as optical, IDE tape, and diskette drives, to the secondary controller using an 80-conductor IDE cable.
243849-003.book Page 19 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 4. Remove the computer cover. 5. Disconnect the 1 power cable and 2 signal cable from the back of the drive. Disconnecting Cables from the Hard Drive 6. Pull the drive release latch away from the drive. 7. Slide the drive to the rear of the bay, then lift the drive from the bay.
243849-003.book Page 20 Thursday, March 14, 2002 5:07 PM Hardware Upgrades replacing the hard drive, transfer the four screws from the old ✎ When drive to the new one. The screws take the place of drive rails. have installed a hard drive that is not automatically recognized ✎ Ifbyyou the computer, see Appendix B, “Hard Drive Installation Guidelines.” Ä■ CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a hard drive, turn off the computer.
243849-003.book Page 21 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 6. Disconnect the audio, signal, and drive power cables. The other end of the audio cable should remain connected to the audio connector on the system board. 7. Pull the drive release latch away from the drive 1. 8. Slide the drive toward the front of the drive cage 2, then lift the drive out of the computer 3. Removing the Optical Drive To replace the drive, reverse the removal procedures.
243849-003.book Page 22 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Installing an Optional Optical Drive To install an optional optical drive: 1. Remove the optical drive if present. 2. Install two guide screws in the lower holes on each side of the drive. Ä CAUTION: Use only 3/16-inch or 5-mm long screws as guide screws. Longer screws can damage the internal components of the drive. Installing Guide Screws in the Optical Drive 3.
243849-003.book Page 23 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 4. Raise the easy access drive bay to the upright position and connect the flat ribbon cable and audio cable to the system board. Connecting the Flat Ribbon Cable and Audio Cable 5. Connect the power cable 1, flat ribbon cable 2, and audio cable 3 to the rear of the optical drive. 6. Return the easy access drive bay to the normal position.
243849-003.book Page 24 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 7. Remove the bezel blank from the front bezel, if necessary. 8. Replace the computer cover. 9. The system will automatically recognize the drive and reconfigure the computer. Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
243849-003.book Page 25 Thursday, March 14, 2002 5:07 PM Hardware Upgrades “Hot-Plugging” or “Hot-Swapping” MultiBay Drives Ä■ CAUTION: To prevent damage to the computer, the drive, and any data stored on the drive: If you are inserting or removing a hard drive, shut down the computer. Never remove a hard drive while the computer is on or in Standby. To ensure that the computer is not in Standby, turn the computer on, then shut it down.
243849-003.book Page 26 Thursday, March 14, 2002 5:07 PM Hardware Upgrades Uninstalling the MultiBay Security Screw When installed, the MultiBay security screw disables the MultiBay eject lever, so that a drive installed in the MultiBay cannot be removed. To remove a drive installed in the MultiBay, you must first remove the security screw, if installed, using the special Torx screwdriver (provided). Uninstalling the MultiBay Security Screw Inserting a Drive into the MultiBay 1.
243849-003.book Page 27 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 3. With the top of the drive facing up and the drive connector facing the computer, slide the drive into the MultiBay and push firmly to ensure that the electrical connector is properly seated. Inserting a Drive into the MultiBay If the device does not start, ensure that the necessary device drivers are installed on the system. If they are not available, they may be downloaded, at no cost, from the Compaq Web site at www.compaq.
243849-003.book Page 28 Thursday, March 14, 2002 5:07 PM Hardware Upgrades 3. Slide the eject lever to the left to eject the drive from the MultiBay.
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM A Specifications Compaq Evo Small Form Factor Desktop Dimensions Height Width Depth 3.8 in 13.1 in 14.6 in 9.7 cm 33.3 cm 37.1 cm Approximate Weight 20.0 lb 9.1 kg 100.0 lb 45.
243849-003.book Page 2 Thursday, March 14, 2002 5:07 PM Specifications Compaq Evo Small Form Factor Power Output Rated Input Current (maximum) Heat Dissipation Maximum Nominal A–2 175 W 175 W 3 A @ 100 VAC 1.
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM B Hard Drive Installation Guidelines Using the Cable-Select Feature with Ultra ATA Devices Optional drives are available from Compaq in kits that include a special drive cable. The configuration of the drive employs a cable-select feature that identifies the drive as device 0 (master drive) or device 1 (slave drive). Device 1 is the drive connected to the cable’s middle connector.
243849-003.book Page 2 Thursday, March 14, 2002 5:07 PM Hard Drive Installation Guidelines Guidelines for Installing Ultra ATA Devices When installing additional Ultra ATA drives, follow these guidelines: ■ If using multiple Ultra ATA devices, Compaq recommends that the devices be split between the primary and secondary Ultra ATA channels for optimum performance. Use an additional Ultra ATA cable to connect the additional device to the system board.
243849-003.book Page 3 Thursday, March 14, 2002 5:07 PM Hard Drive Installation Guidelines SCSI Devices This section contains information relating to SCSI device guidelines and installation. Guidelines for Using SCSI Devices When installing and operating SCSI devices, you must follow these guidelines: ■ A single Ultra SCSI controller supports up to seven SCSI devices per channel.
243849-003.book Page 4 Thursday, March 14, 2002 5:07 PM Hard Drive Installation Guidelines ■ Every SCSI chain or circuit must be terminated (closed) at both ends. Termination can be accomplished through one of the following methods: ❏ Using a cable with a built-in terminator. This cable was shipped with your computer. ❏ Using a cable with a terminating resistor plug in the last connector. ❏ Connecting a SCSI device with its termination enabled into the last connector.
243849-003.book Page 5 Thursday, March 14, 2002 5:07 PM Hard Drive Installation Guidelines Guidelines for Installing Optional SCSI Devices you mix Ultra ATA and SCSI hard drives in the same system, the ✎ IfUltra ATA drive will be the boot drive unless the boot order is changed in the F10 Setup. When replacing a hard drive, the replacement drive should be of the same type as the drive being removed.
243849-003.book Page 6 Thursday, March 14, 2002 5:07 PM Hard Drive Installation Guidelines SCSI Cables The front drive bays are available for installing or connecting mass storage SCSI devices. Using a SCSI Cable Select models ship with a multimode SCSI cable that supports Low Voltage Differential (LVD) or single-ended devices. The cable accommodates up to three SCSI devices in the front drive bay area (UATA models do not have the SCSI cable).
243849-003.book Page 7 Thursday, March 14, 2002 5:07 PM Hard Drive Installation Guidelines ■ In Post Messages Disabled mode: When the Compaq logo screen displays, press any key to exit the logo screen. Immediately after exiting the logo screen, press Ctrl+A to access the SCSISelect utility.
243849-003.book Page 8 Thursday, March 14, 2002 5:07 PM Hard Drive Installation Guidelines configured to operate in Quiet mode, the drive will not operate ✎ When at maximum performance levels. For maximum drive performance, set the drive to operate in Performance mode. To determine if your computer contains a Quiet Drive or to activate Quiet mode, complete the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart the Computer. 2.
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM C Battery Replacement The battery that comes with your computer provides power to the real-time clock and has a minimum lifetime of about three years. When replacing the battery, use a battery equivalent to the battery originally installed on your computer. Your computer comes with a 3-volt lithium coin cell battery. lifetime of the lithium battery can be extended by plugging the ✎ The computer into a live AC wall socket.
243849-003.book Page 2 Thursday, March 14, 2002 5:07 PM Battery Replacement Ä CAUTION: Static electricity can damage the electronic components of the computer or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2.
243849-003.book Page 3 Thursday, March 14, 2002 5:07 PM Battery Replacement b. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. b. When the battery pops up, lift it out.
243849-003.book Page 4 Thursday, March 14, 2002 5:07 PM Battery Replacement c. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery. Replacing a Coin Cell Battery (Type 2) the battery has been replaced, use the following steps to ✎ After complete this procedure. 5. Replace the computer cover or access panel. 6.
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM D Security Lock Provisions Installing a Security Lock There are several different security locks that may be used to secure the computer. The following illustrations portray some of the available security provisions which vary by model. Because of chassis differences, the slots may be located in a different position than shown.
243849-003.book Page 2 Thursday, March 14, 2002 5:07 PM Security Lock Provisions Installing a Security Loop The security loop may be used to secure the computer. The following illustration portrays the security loop which vary by model. Because of chassis differences, the slots may be located in a different position than shown.
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM E Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ■ Avoid hand contact by transporting and storing products in static-safe containers.
243849-003.book Page 2 Thursday, March 14, 2002 5:07 PM Electrostatic Discharge ■ Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. ■ Use conductive field service tools. ■ Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact your Compaq authorized dealer, reseller, or service provider.
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM F Routine Computer Care and Shipping Preparation Routine Computer Care Follow these suggestions to take care of your computer and monitor: ■ Operate the computer on a sturdy, level surface. Leave a 3-inch (7.6-cm) clearance at the back of the system unit and above the monitor to permit the required airflow. ■ Never operate the computer with the cover or side panel removed.
243849-003.book Page 2 Thursday, March 14, 2002 5:07 PM Routine Computer Care and Shipping Preparation Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning your optical drive. Operation ■ Do not move the drive during operation. This may cause it to malfunction during reading. ■ Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit.
243849-003.book Page 3 Thursday, March 14, 2002 5:07 PM Routine Computer Care and Shipping Preparation Shipping Preparation Follow these suggestions when preparing to ship your computer: 1. Back up the hard drive files on PD discs, tape cartridges, or diskettes. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. hard drive locks automatically when the system power is ✎ The turned off. 2.
243849-003.book Page 1 Thursday, March 14, 2002 5:07 PM Index 1.
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