QUG-us.book Page 1 Monday, May 27, 2002 2:51 PM quick user’s guide www.hp.com/go/support Compaq Evo D310 Micro Desktop Use this guide to: • set up your PC • get warranty details Go to www.hp.
QUG-us.book Page 2 Monday, May 27, 2002 2:51 PM Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
QUG-us.book Page 3 Monday, May 27, 2002 2:51 PM Setting Up and Using Your PC Setting Up and Using Your PC Important Ergonomic Information Improper and prolonged use of keyboards and input devices can be associated with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience discomfort or pain while using any computing equipment, discontinue use immediately and consult your physician as soon as possible. Your comfort and safety are our primary concern.
QUG-us.book Page 4 Monday, May 27, 2002 2:51 PM Setting Up and Using Your PC Connecting the Power Cord WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards. This equipment can be disconnected from the power by removing the power cord from the power outlet.
QUG-us.book Page 5 Monday, May 27, 2002 2:51 PM Comfort and Safety Checklist Comfort and Safety Checklist Preparing Your Work Environment When using HP computing equipment, it is important that your work environment contributes to your comfort and productivity: Document holder Keyboard Slope <15° Thigh Clearance >6cm Keyboard Height 64-76 cm Work Surface Height - Your work surface should be height adjustable.
QUG-us.book Page 6 Monday, May 27, 2002 2:51 PM Comfort and Safety Checklist WARNING Various aspects of using mice, keyboards and other input devices may increase your risk of discomfort or injury. Optimize your comfort and safety by positioning these devices properly. Your Work Posture Comfort and Safety Checklist Sitting in one position for long periods can be uncomfortable. To minimize the potential risk for physical discomfort or injury, it’s important that you maintain a proper posture.
QUG-us.book Page 7 Monday, May 27, 2002 2:51 PM Using Your PC • Changing tasks frequently will help prevent muscle stiffness. Examples: alternating between keyboarding, reading, writing, filing, and moving around in your work environment, helps you maintain a relaxed posture. Occasionally stretch the muscles in your hands, arms, shoulders, neck and back. You should stretch at least as often as you take brief task breaks—at least once every hour.
QUG-us.book Page 8 Monday, May 27, 2002 2:51 PM Solving Problems Solving Problems If Your PC Does Not Start Properly The PC Doesn’t Power On Have you checked that... The PC’s power cord or AC/DC adapter is properly connected. How Connect the power cord or AC/DC adapter to a working power outlet and to the rear of the PC. The Power-On Self Test Displays an Error An on-screen error message or a beep code when the PC starts up means that there is a configuration problem. Have you checked...
QUG-us.book Page 9 Monday, May 27, 2002 2:51 PM Solving Problems You are using the correct driver. This driver is provided with all Windows NT 4.0, Windows 98, Windows 2000 and Windows XP preloaded systems. For other operating systems, refer to your operating system’s documentation. You are using the latest BIOS. Your keyboard uses batteries. Download the latest driver from HP’s Web at: www.hp.com/go/support. Download the latest BIOS from HP’s Web at: www.hp.com/go/support. Replace the batteries.
QUG-us.book Page 10 Monday, May 27, 2002 2:51 PM Solving Problems The Mouse Doesn’t Work... How Have you checked that... The mouse cable is correctly connected. 1 2 3 You are using the latest BIOS. The mouse is clean (does not apply to optical mouse). The mouse itself is not defective. Your mouse uses batteries. If the PC starts but you still have a problem... Download the latest BIOS from HP’s Web at: www.hp.com/go/support. Clean the mouse ball as shown below.
QUG-us.book Page 11 Monday, May 27, 2002 2:51 PM Solving Problems Recovering Your PC’s Hard Disk Contents If you need to recover your PC’s hard disk, as originally shipped with preloaded operating system, HP drivers and utilities, you can use the recovery CD-ROM(s) provided with the PC. These are commonly called the HP Image Creation & Recovery CD-ROM and the HP Image Library & Diagnostics CD-ROM. Recovering or Changing your Operating System Some models allow you to select your operating system.
QUG-us.book Page 12 Monday, May 27, 2002 2:51 PM HP Hardware Diagnostics HP Hardware Diagnostics Note You are requested to run e-Diagtools before contacting HP for warranty service. This is to obtain information that will be requested by a support agent. Most HP PC models include hardware diagnostics software called HP e-Diagtools. The software can be used to diagnose hardware-related problems on your PC. This diagnostics software is generally present on a special HP partition on the hard disk.
QUG-us.book Page 13 Monday, May 27, 2002 2:51 PM HP Hardware Warranty HP Hardware Warranty General This HP Hardware Warranty statement gives you, the customer, express warranty rights from HP, the Manufacturer. Please refer to HP’s web site for an extensive description of your warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
QUG-us.book Page 14 Monday, May 27, 2002 2:51 PM HP Hardware Warranty HP Hardware Warranty Options THESE HP HARDWARE WARRANTY OPTIONS ARE SPECIFIC TO THIS HP HARDWARE PRODUCT. THEY COMPLEMENT THE GENERAL HARDWARE AND SOFTWARE WARRANTY STATEMENTS FOUND ON HP'S WEB SITE AND SUPERSEDE ANY WARRANTY TERMS (APART FROM BIG DEAL TERMS ON A SEPARATE WARRANTY FLYER) THAT MAY BE FOUND ONLINE OR IN ANY DOCUMENTATION OR MATERIALS CONTAINED IN THE COMPUTER PRODUCT PACKAGING.
QUG-us.book Page 15 Monday, May 27, 2002 2:51 PM HP Hardware Warranty Warranty entitlement description ON-SITE SERVICE: Description: On-site service for the central processing unit, including free parts exchange and labor, provided by an HP sales and Service Center representative or an HP Authorized Support Provider, during the product warranty period. Obtaining On-site service.
QUG-us.book Page 16 Monday, May 27, 2002 2:51 PM HP Customer Care Center Phone Numbers HP Customer Care Center Phone Numbers HP Customer Care Centers can help you solve issues related to HP products and, if necessary, initiate appropriate service procedures. In the U.S.A, telephone support is available 24 hours a day, 7 days a week. Elsewhere, it is available during normal office hours.
QUG-us.book Page 17 Monday, May 27, 2002 2:51 PM HP Software Limited Warranty HP Software Limited Warranty THIS HP SOFTWARE LIMITED WARRANTY SHALL COVER ALL SOFTWARE, INCLUDING OPERATING SYSTEM SOFTWARE, THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT. IN CASE OF CONFLICT BETWEEN HP AND NON-HP WARRANTY TERMS THESE HP WARRANTY TERMS SHALL PREVAIL.
QUG-us.book Page 18 Monday, May 27, 2002 2:51 PM HP Software License Agreement HP Software License Agreement HP Software License Agreement Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT AND LIMITED WARRANTY STATEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT.
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QUG-us.book Page 20 Monday, May 27, 2002 2:51 PM Regulatory Information FCC for USA only Federal Communications Commission Radio Frequency Interference Statement Warning: HP computer systems are classified by the Federal Communications Commission (FCC) as class B digital devices. However, the inclusion of certain sub-systems such as additional cards, can change this configuration to class A.
QUG-us.book Page 21 Monday, May 27, 2002 2:51 PM Regulatory Information The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. In the event this equipment should fail to operate properly, disconnect the unit from the telephone line.
QUG-us.book Page 22 Monday, May 27, 2002 2:51 PM Regulatory Information NEW ZEALAND TELECOM WARNINGS General The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
QUG-us.book Page 23 Monday, May 27, 2002 2:51 PM Technical Characteristics Technical Characteristics Replacing the Battery To change the battery: 1 Disconnect the PC’s power cord and remove the cover. 2 Remove the old battery by sliding it from under the retaining clip. Retaining clip Battery holder Note The battery in this PC is a lithium battery which does not contain any heavy metals. Nevertheless, in order to protect the environment, do not dispose of batteries in household waste.
QUG-us.book Page 24 Monday, May 27, 2002 2:51 PM Recycling your PC Contact your dealer for product availability in your country. Characteristics Compaq Evo D310 Micro Desktop Weight (configuration with 1 CD-ROM drive, excluding keyboard and display) 10.2kg (22.5 pounds) Dimensions Width: 36cm (14.2in.) Height: 13.5cm (5.3in.) Depth: 41cm (16.2in.) Acoustic noise emission (ISO 7779) Sound power level1 • Idle (typical) LwA ≤ 3.
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QUG-us.book Page 28 Monday, May 27, 2002 2:51 PM Warranty Entitlement Information as of May 2002 Product Compaq Evo D310 Micro Desktop Region of Purchase Warranty Terms and Conditions First year: Next Business Day Onsite Europe, Middle East and Africa Second and Third year: Free Parts Exchange (equivalent to 3 year parts, 1 year labour and 1 year site) The information contained in this document is subject to change without notice.
