Specifications
Table Of Contents
- Product Features
- Installing and Customizing the Software
- Computer Setup (F10) Utility
- Serial ATA (SATA) Drive Guidelines and Features
- Identifying the Chassis, Routine Care, and Disassembly Preparation
- Removal and Replacement Procedures All-in One (AIO) Chassis
- Preparing to Disassemble the Computer
- Synchronizing the Optional Wireless Keyboard or Mouse
- Center Access Panel
- Stand
- Memory Access Panel
- Drive Access Panel
- Optical Drive
- Hard Drive
- Memory
- Top Panel
- Webcam Module
- Rear Cover
- System Board Cover
- Sidekey Board
- Converter Board
- Speakers
- WLAN Module
- Heat Sink (Thermal Module)
- Processor
- Fan Assembly
- Display Cable
- System Board
- Stand Bracket
- Hard Drive and Optical Drive Cables and Connectors
- Front Bezel
- Display Panel
- Password Security and Resetting CMOS
- POST Error Messages
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Solving General Problems
- Solving Power Problems
- Solving Diskette Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- Connector Pin Assignments
- Power Cord Set Requirements
- Specifications
- Index
Solving Printer Problems
If you encounter printer problems, see the documentation that came with the printer and to the
common causes and solutions listed in the following table.
Table C-8 Solving Printer Problems
Printer will not print.
Cause Solution
Printer is not turned on and online. Turn the printer on and make sure it is online.
The correct printer drivers for the application are not
installed.
1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
If you are on a network, you may not have made the
connection to the printer.
Make the proper network connections to the printer.
Printer may have failed. Run printer self-test.
Printer will not turn on.
Cause Solution
The cables may not be connected properly. Reconnect all cables and check the power cord and
electrical outlet.
Printer prints garbled information.
Cause Solution
The correct printer driver for the application is not installed. Install the correct printer driver for the application.
The cables may not be connected properly. Reconnect all cables.
Printer memory may be overloaded. Reset the printer by turning it off for one minute, then turn it
back on.
Printer is offline.
Cause Solution
The printer may be out of paper. Check the paper tray and refill it if it is empty. Select online.
Solving Keyboard and Mouse Problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment
and to the common causes and solutions listed in the following table.
114 Appendix C Troubleshooting Without Diagnostics