Hardware Reference Guide Compaq Deskpro EN Series of Personal Computers Slim Desktop Models 178171-002
Hardware Reference Guide Compaq Deskpro EN Series of Personal Computers Slim Desktop Models Compaq Confidential - Need to Know Required Writer: Martha Rockecharlie Part Number: xxxxxx-xx1 File Name: a-IntroSDT Last Saved On: 03/28/00 10:50 AM Last Saved By: Martha Rockecharlie
Notice Compaq Computer Corporation shall not be liable for technical or editorial errors or omissions contained herein. The information in this guide is subject to change without notice. © 2000 Compaq Computer Corporation. Except for use in connection with the accompanying Compaq product, no part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. COMPAQ, the Compaq logo, and Deskpro Registered in U.S. Patent and Trademark Office.
C ONTENTS chapter 1 Installation Guidelines Installation Sequence ............................................................................................................... 1-1 When to Reconfigure the Computer......................................................................................... 1-3 chapter 2 Hardware Upgrades Serviceability Features............................................................................................................. 2-1 Removing the Access Panel ............
appendix a Specifications .................................................................................................................................... A-1 appendix b Hard Drive Installation Guidelines Using the Cable-Select Feature with Ultra ATA Devices........................................................B-1 Installing SCSI Devices ...........................................................................................................B-2 Guidelines for Installing Optional SCSI Devices........
chapter 1 I NSTALLATION G UIDELINES This guide explains how to remove the computer cover or access panel and install the following optional equipment upgrades: Additional system memory Expansion card Optional drive Security lock Replacement battery This chapter includes information about the general installation sequence for Deskpro personal computers, and about when to reconfigure the computer to ensure that it recognizes the newly installed equipment.
2. If the computer is already on, turn it off and disconnect the power cord from the wall outlet. ! WARNING: To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching.
When to Reconfigure the Computer System configuration is the process of specifying the devices and programs that make up a computer system. When you add or remove optional equipment, the computer must be reconfigured to recognize these changes. Windows 95 and later operating systems automatically recognize all Plug and Play devices installed.
chapter 2 H ARDWARE U PGRADES Serviceability Features Your computer includes features that make it easier to upgrade and service. Removing the Access Panel The quick release cover latches, located near the rear on each side of the unit, allow easy removal of the access panel without the use of tools or thumbscrews. ! WARNING: Before removing the computer cover, ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet.
3. Disconnect the power cord from the power outlet. 4. Loosen the retaining screw located on the back of the unit 5. Slide the cover latches on the sides near the back of the computer . 6. Lift up the back of the access panel and pull it toward the back of the unit about 1 inch (2.5 cm) so the tabs on the front of the access panel clear the case . Lift the access panel up and off the unit. .
Rotating the Drive Cage The rotating drive cage allows access to all drive bays for easy installation of additional drives, requiring no drive rails or brackets. With the drive cage rotated out from the chassis, you can easily connect the drive power and signal cables. ! When installing optional drives, you must install guide screws to ensure the drive will line up correctly in the drive cage.
Internal Components (Intel 815e Chipset) Internal Components in Intel 815e–Based Desktop Models Cable lock (optional) AGP graphics slot Smart Cover Lock Processor Power supply Dual-inline memory module (DIMM) sockets Primary hard drive Diskette drive CD-ROM drive PCI expansion slots Speaker 2-4 Hardware Upgrades Compaq Confidential - Need to Know Required Writer: Martha Rockecharlie Part Number: 178171-xx2 File Name: e-UpgradesSDT Last Saved On: 07/25/00 9:22 AM Last Saved By: Kristen Co
Installing Additional Memory The computer comes with synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the Intel 815e chipset–based system board can be populated with industry-standard DIMMs. These memory module slots are populated with at least one preinstalled memory module. To achieve the maximum memory support, you may be required to replace the preinstalled DIMM with a higher capacity DIMM.
1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2. Shut down the operating system properly, then turn off the computer and any external devices, then disconnect the power cord from the power outlet. 3. Remove the access panel and locate the memory module sockets. ! 4. WARNING: To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before touching.
Installing an Expansion Card Your computer contains expansion slots, as shown in the “Internal Components” section of this chapter. Each slot can accommodate an expansion card up to 6.88 inches (17.48 cm) in length. Removing an Expansion Slot Cover 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2.
Removing or Installing a PCI Card 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2. Shut down the operating system properly, turn off the computer and any external devices, then disconnect the power cord from the power outlet. 3. Remove the access panel. If installing an expansion card, skip to step 9. 4. To remove an expansion card, disconnect any cables attached to the expansion card. 5.
10. Slide the expansion card into the expansion slot and press it firmly into place. Removing or Installing an Expansion Card When you install an expansion card, make sure you press firmly on the card so that the whole connector seats properly in the expansion card slot. 11. Replace the screw at the top of the expansion slot. 12. Replace the access panel. 13. Connect external cables to the installed card, if needed. 14. Reconfigure the computer, if necessary.
Installing Additional Drives When installing additional drives, follow these guidelines: Use the green pull tabs to disconnect the diskette and hard drive cables from the drives. For optimal performance, connect hard drives to the primary IDE controller. Connect expansion devices, such as IDE CD-ROM, tape, and diskette drives to the secondary controller. You must install guide screws to ensure the drive will line up correctly in the drive cage.
Installing a Diskette, CD-ROM, DVD-ROM, or Tape Drive 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2. Shut down the operating system properly, turn off the computer and any external devices, disconnect the power cord from the power outlet, and remove the computer cover. 3. Remove the bezel blank from the front bezel. 4. If you are installing a diskette drive, rotate the drive cage to the upright position.
7. If installing a CD-ROM, DVD-ROM, or tape drive, rotate the drive cage to the upright position. 8. Connect the drive power and signal cables and, if it is a CD-ROM drive, connect the audio cable. The other end of the audio cable should be connected to the audio connector on the system board.
9. Gently rotate the drive cage back into the computer chassis. CAUTION: When returning the drive cage to its normal position, use extreme caution to prevent damaging the data and power cables. 10. Replace the access panel. 11. Reconfigure the computer, if necessary. Refer to the Computer Setup Guide for more information. If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock and enable the Smart Cover Sensor.
6. Set the hard drive into the hard drive bay by placing the guide screws toward the front of the drive into the slots in the drive cage . 7. Place the back of the hard drive down flat in the bay. 8. Push the green release lever down until it locks, securing the hard drive in place . Refer to Appendix B, “Hard Drive Installation Guidelines,” for more information.
Installing the Secondary Hard Drive Hardware Reference Guide 2-15 Compaq Confidential - Need to Know Required Writer: Martha Rockecharlie Part Number: 178171-xx2 File Name: e-UpgradesSDT Last Saved On: 07/25/00 9:22 AM Last Saved By: Kristen Cover
Removing a CD-ROM Drive from the Drive Cage 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2. Shut down the operating system properly, turn off the computer, disconnect the power cord from the electrical outlet, and remove the computer cover. 3. Disconnect the drive power cable, signal cable, and audio connector. 4. Press the drive release latch (labeled with an arrow) forward 5.
Removing a Diskette Drive from the Drive Cage 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2. Shut down the operating system properly, turn off the computer, disconnect the power cord from the electrical outlet, and remove the computer cover. 3. Rotate the drive cage to its upright position. 4. Disconnect the drive power cable and signal cable. 5. Pull the green drive release latch to the right 6.
Removing a Hard Drive from the Drive Cage 1. If you have locked the Smart Cover Lock, use Computer Setup to unlock the lock and disable the Smart Cover Sensor. 2. Shut down the operating system properly, turn off the computer, disconnect the power cord from the electrical outlet, and remove the computer cover. 3. Rotate the drive cage to its upright position. 4. Disconnect the drive power cable and signal cable. 5. Lift up to unlock the green drive release latch 6.
Removing the Secondary Hard Drive from the Drive Cage 7. Store the drive in antistatic packaging.
Smart Cover Lock The Smart Cover Lock is a software-controllable cover lock. This lock prevents unauthorized access to the internal components when the Smart Cover Lock and setup password are enabled. Your computer ships with the Smart Cover Lock in the unlocked position. For more information about locking the Smart Cover Lock, refer to the Desktop Management guide.
To open the computer cover: 1. Shut down the operating system properly, turn off the computer and any external devices, then disconnect the power cord from the electrical outlet. 2. Using the Smart Cover FailSafe Key, remove the top tamper-proof screw, and loosen the bottom tamper-proof screw only enough to allow the computer access panel to be removed. Removing the Smart Cover Lock Screws 3. Remove the computer cover.
appendix A S PECIFICATIONS Compaq Deskpro EN, Slim Desktop Desktop Dimensions 5.38 in 17.65 in 17.11 in 13.67 cm 44.83 cm 43.46 cm 26.0 lb 12 kg 100.0 lb 45.
appendix B H ARD D RIVE I NSTALLATION G UIDELINES Using the Cable-Select Feature with Ultra ATA Devices Optional drives are available from Compaq in kits that include a special drive cable. The configuration of the drives employs a cable-select feature that identifies the drives as device 0 (primary drive) or device 1 (secondary drive).
Installing SCSI Devices Select models feature a Wide Ultra160 SCSI host adapter that supports up to fifteen wide internal and external SCSI devices. Select models come with an internal SCSI hard drive preinstalled. Additional highperformance SCSI devices can be added to these select models. Guidelines for Installing Optional SCSI Devices When installing additional SCSI devices, you must adhere to the following guidelines: The Wide Ultra160 SCSI host adapter supports up to 15 wide SCSI devices.
Every SCSI chain or circuit must be terminated (closed) at both ends. Termination can be accomplished by using the terminating feature on the device or by using a terminated cable. Some devices may not have terminating jumpers on the device. Termination on these devices must be achieved with terminated cable. Turn on an external SCSI device before turning on power to the computer. This enables the system board controller to recognize the external SCSI device and automatically reset.
Cabling for Optional SCSI Devices Depending on the model, your computer may include one of the SCSI cables shown in the next illustration. SCSI Cable Options Because your computer comes preconfigured, cable configuration does not become a consideration until you decide to add an optional SCSI device. Computers with 2-, 3-, and 4-peripheral SCSI cables come with a terminator on the end of the cable. The connector on the opposite end of the cable always connects to the system board.
Using SCSISelect with SCSI Devices The Wide Ultra160 SCSI host adapter includes the SCSISelect utility to configure the host adapter and to run SCSI disk utilities. To run the SCSISelect utility: In Post Messages Enabled mode: Press Ctrl+A when the Press for SCSISelect Utility message appears during POST. In Post Messages Disabled mode: When the Compaq logo screen appears, press any key to exit the logo screen.
appendix C B ATTERY R EPLACEMENT The battery that comes with your computer provides power to the realtime clock and has a lifetime of about three years. When replacing the battery, use an equivalent 3-volt lithium coin cell battery. WARNING: Your computer contains an internal lithium manganese dioxide, vanadium pentoxide, or alkaline battery or battery pack. There is a risk of fire and burns if the battery pack is not handled properly.
3. Locate the battery and battery holder on the system board, as shown in the following illustration. Battery and Battery Holder 4. Lift the battery out of its holder. Removing the Coin Cell Battery 5. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position.
6. Replace the computer cover or access panel. 7. Plug in the computer and turn on power to the computer. 8. Reset the date and time, your passwords, and any special system setups, using Compaq Computer Setup. Refer to the Computer Setup guide. If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock and enable the Smart Cover Sensor.
appendix D S ECURITY L OCK P ROVISIONS Installing a Cable Lock Depending on the model, the rear panel of the computer accommodates a cable lock so that the computer can be physically secured to a work area. The cable lock can be purchased from Kensington Microware Limited or Compaq authorized dealers, resellers, and service providers. Ask for the Kensington MicroSaver Security System, Model 64068. 1. Loop the cable around a heavy, fixed object to which you want to secure the computer. 2.
Compaq Deskpro EN, Convertible Minitower Compaq Deskpro EN, Small Form Factor D-2 Security Lock Provisions Compaq Confidential - Need to Know Required Writer: Martha Rockecharlie Part Number: 123456-001 File Name: f-appd Last Saved On: 07/24/00 2:24 PM Last Saved By: Kristen Cover
appendix E E LECTROSTATIC D ISCHARGE A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: Avoid hand contact by transporting and storing products in staticsafe containers.
Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 Mohm +/- 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin. Use heelstraps, toestraps, or bootstraps at standing workstations.
appendix F R OUTINE C OMPUTER C ARE AND S HIPPING P REPARATION Routine Computer Care Follow these suggestions to take care of your computer and monitor: Operate the computer on a sturdy, level surface. Leave a 3-inch (7.6-cm) clearance at the back of the system unit and above the monitor to permit the required airflow. Never operate the computer with the cover or side panel removed. Never restrict the airflow into the computer by blocking the front vents or air intake.
Turn off the computer before you do either of the following: Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning products may discolor or damage the finish. Occasionally clean the air vents on the front and back of the computer. Lint and other foreign matter can block the vents and limit the airflow. CD-ROM Drive Precautions Be sure to observe the following guidelines while operating or cleaning your CD-ROM drive.
Shipping Preparation Follow these suggestions when preparing to ship your computer: 1. Back up the hard drive files onto PD discs, tape cartridges, or diskettes. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. The hard drive locks automatically when the system power is turned off. 2. Remove and store any program diskettes from the diskette drives. 3. Insert a blank diskette into the diskette drive to protect the drive while in transit.
I NDEX A E audio, 2-4 expansion card installing, 2-8 expansion slot cover, removing, 2-7 expansion slots, 2-7 B bezel blanks, removing, 2-10 C G CD-ROM drive, 2-4 installing, 2-11 computer access panel, removing, 2-1 configuration label, 2-2 cover key, 2-20 removing, 2-1 D DIMMs (dual inline memory modules) installing, 2-5 diskette drive, 2-4 drive bays, 2-4 bezel, removing, 2-10 cage, 2-3 installing optional, 2-10 installing optional 5.
S screws, 2-10 security Smart Cover Lock, 2-4, 2-20 Smart Cover Sensor, 2-4 slot cover, expansion, 2-7 slots, expansion, 2-7 Smart Cover FailSafe Key, 2-20 Smart Cover Lock, 2-4, 2-20 Smart Cover Sensor, 2-4 speaker, 2-4 system configuration, 1-3 T tape drive, installing, 2-11 I-2 Index Compaq Confidential - Need to Know Required Writer: Martha Rockecharlie Part Number: 178147-001 File Name: g-IndexSDT Last Saved On: 07/25/00 9:04 AM Last Saved By: Kristen Cover
Hardware Reference Guide Compaq Deskpro EN Series of Personal Computers Slim Desktop Models 178171-002