Getting Started Guide

Getting Started
Solving General Problems
Continued
Problem Cause Solution
System does not power
on and the LEDs on the
front of the computer are
not flashing.
System unable to power on.
Press and hold the power button for less
than 4 seconds. If the hard drive LED
turns green, then:
1. Check that the voltage selector,
located on the rear of the power
supply, is set to the appropriate
voltage. Proper voltage setting
depends on your region.
2. Remove the expansion cards
one at a time until the 3.3 V_aux
light on the system board turns on.
3. Replace the system board.
OR
Press and hold the power button for less
than 4 seconds. If the hard drive LED
does not turn on green then:
1. Check that unit is plugged into
a working AC outlet.
2. Open hood and check that the
power button harness is properly
connected to the system board.
3. Check that both power supply
cables are properly connected to
the system board.
4. Check to see if the 3.3 V_aux
light on the system board is turned
on. If it is turned on, then replace
the power button harness.
5. If the 3.3 V_aux light on the
system board is not turned on, then
replace the power supply.
6. Replace the system board.
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