HP Designjet T2300 eMFP Series - Using Your Product
◦
The product's Service ID: at the front panel, press
, then , then .
◦
The computer you are using
◦
Any special equipment or software you are using (for example, spoolers, networks, switch-
boxes, modems or special software drivers)
◦
The cable you are using (by part number) and where you purchased it
◦
The type of interface used on your product (USB or network)
◦
The software name and version you are currently using
◦
If possible, print out the following reports; you may be asked to fax them to the support center
helping you: Configuration, Usage Report and “all pages above” from Service Information
(see
Internal prints on page 13)
Telephone number
Your HP Support telephone number is available on the Web: please visit http://welcome.hp.com/
country/us/en/wwcontact_us.html.
210 Chapter 25 HP Customer Care ENWW