HP Designjet T2300 eMFP Series - Using Your Product

Table 24-2 Numerical error codes (continued)
Error code Recommendation
74:04 The firmware upgrade has failed. Press OK and try again. See
Update the firmware
on page 162.
74.1 Try the firmware update again. Do not try to use your computer while the update is in
progress. If the problem persists, contact HP Support. See
Contact HP Support on page 209.
74.8:04 The firmware upgrade has failed. Your firmware file may be incorrect; try to download it
again. See
Update the firmware on page 162.
79:03 Restart the product. If the problem persists, contact HP Support. See
Contact HP Support
on page 209.
79:04 Update your product's firmware. See
Update the firmware on page 162.
81:01, 86:01 Please follow the instructions on the front panel. You may be asked to run a test procedure and
write down a numeric code before contacting HP Support. See
Contact HP Support
on page 209.
94, 94.1 Restart color calibration. See
Color calibration on page 105.
The system error log
The product saves a log of system errors that you can access in the following ways.
Using a USB flash drive
1. Create an empty file named pdipu_enable.log in a USB flash drive.
2. Insert the USB flash drive into the Hi-Speed USB host port at the front of the product. The log will
be automatically copied into the drive.
Using the Embedded Web Server
1. In your Web browser, go to http://printer IP address/hp/device/webAccess/log.html.
2. The Embedded Web Server will send you a file called log.tar.gz containing the system error log.
ENWW
The system error log
205