HP Designjet T2300 eMFP Series - Using Your Product

Cannot access the HP Utility
If you have not done so already, please read Access the HP Utility on page 43.
From the front panel, press
, then , then Setup > Connectivity > Advanced > Web
Services > Printer utility software > Enabled.
If you still cannot connect, switch the product off and back on with the Power key on the front panel.
Cannot access the Embedded Web Server
If you have not done so already, please read Access the Embedded Web Server on page 43.
NOTE: If you connect directly to your product with a USB cable, use the HP Utility.
From the front panel, press , then , then Setup > Connectivity > Advanced >
Embedded Web Server > Allow EWS > On.
If you are using a proxy server, try bypassing the server and accessing the Web server directly.
●
In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN
Settings, and check the Bypass proxy server for local addresses box. Alternatively, for
more precise control, click the Advanced button and add the product's IP address to the list of
exceptions, for which the proxy server is not used.
●
In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies:
Change Settings button. Add the product's IP address or its domain name to the list of
exceptions, for which the proxy server is not used.
If you still cannot connect, switch the product off and back on with the Power key on the front panel.
Cannot connect to the Internet
If your product has difficulty in connecting to the Internet, it may start the Connectivity Wizard
automatically. You can also start the wizard manually at any time.
●
From the Embedded Web Server: Select Support > Connectivity troubleshooting >
Connectivity wizard.
NOTE: You cannot change connectivity settings from the Embedded Web Server.
●
From the front panel: Press
, then , then Connectivity > Connectivity wizard.
●
From the front panel: Press
, then , then Internal prints > Service information
prints > Print connectivity config. In this case, the results are printed out.
NOTE: The results printed out are from the last run of the Connectivity wizard, so you must
already have run the Connectivity wizard in order to get any results.
200 Chapter 23 Troubleshooting general product issues ENWW