HP Designjet T2300 eMFP Series - Using Your Product

Hi-Speed USB (sometimes known as USB 2). Also check that your USB flash drive contains enough
storage space for scanned large-format images.
Paper jam in the scanner
In the event of a paper jam in the scanner, the product will ask you to remove the paper.
If removing all of the paper does not solve the problem, the scanner's motor may be faulty.
1. Open the scanner cover.
When the cover is fully open, underneath you should see red flashing lights, then green, then blue.
2. In the center of the scanner cover, between the flashing lights, are four small sensors. Put your
fingers over the R, G and B sensors simultaneously, and the scanner motor should advance.
3. If there is no response from the scanner motor, contact HP Support (see
Contact HP Support
on page 209) and explain the situation.
196 Chapter 21 Troubleshooting scanner issues ENWW