HP Designjet T2300 eMFP Series - Using Your Product

Black ink is easily removed when touched
This happens when your paper is incompatible with matte black ink. To use non-matte black ink, select
paper type Photo Paper > Photo Gloss Paper.
After printing, the paper has wrinkles or there is too much ink
This happens when too much ink is used. To use less ink, select a thinner category. Matte paper
categories from thinnest to thickest are:
●
Plain Paper
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Coated Paper
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Heavyweight Coated Paper
●
Super Heavyweight Coated Paper
For other image quality problems, see
Troubleshooting print-quality and scan-quality issues
on page 197.
The printer printed on the wrong paper type
If the printer prints your job before you were able to load your desired paper, you may have Any
selected for the Paper Type in the printer driver. When Any is selected the printer will print
immediately on whichever paper is loaded. Load your desired paper, see
Printer paper handling
on page 48, and select your paper type specifically in the driver.
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In the Windows driver dialog: select the Paper/Quality tab, then select your paper type
from the Paper Type list.
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In the Mac OS Print dialog (T2300): select the Paper/Quality panel, then select your
paper type from the Paper Type list.
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In the Mac OS X 10.5 or 10.6 PostScript Print dialog (T2300 PS): select the Paper/
Quality panel, then select your paper type from the Paper Type list.
●
In the Mac OS X 10.4 PostScript Print dialog (T2300 PS): select the Image Quality
panel, then select your paper type from the Paper Type list.
NOTE: Any is the driver default.
An “on hold for paper” message
Based on a set of conditions that you can set when sending a job (see Paper mismatch action
on page 37), the printer will decide which of the loaded rolls of paper is more suitable to print the job.
If there is no roll of paper available that meets all the conditions, the printer will put the job on hold for
paper. You can manually resume the job, forcing it to print on a paper other than the one originally
specified, otherwise it will stay on hold.
176 Chapter 18 Troubleshooting printer paper issues ENWW