Administrator's Guide

11 Support and other resources
Scope of this document
The scope of the cluster test administration tasks described in this document is limited to fully cabled
Cluster Platform solutions. In general, these will be based on the HP Cluster Platform 3000 (CP3000),
4000 (CP4000), and 6000 (CP6000) product offerings. It is assumed that all component hardware
in the solution has undergone full functionality and burn-in using standard manufacturing test
procedures.
See the HP Cluster Test Release Notes, available at http://www.hp.com/go/ct-docs, for a list of
supported platforms and components.
Not included in the scope of this document is software validation of the cluster configuration
following customer software load. This validation will occur based on the validation diagnostics
provided with the particular flavor of cluster software ordered by the customer (HP Insight Cluster
Management Utility (CMU), XC, Scali, Scyld, or other.) Also, the software deployment functionality
provided by System Imager and described in this document is currently only used in support of the
test image deployment. Customer software load is beyond the scope of this document and again
will be performed based on the type of cluster.
Intended audience
It is assumed the reader has the experience in the following areas:
• the Linux operating system
• HP hardware, including all HP ProLiant models, Integrity servers, and ProCurve switches
• configuration of BIOS settings, iLO/IPMI, and ProCurve switches
Contacting HP
Before you contact HP
Be sure to have the following information available before you contact HP:
• Technical support registration number (if applicable)
• Product serial number (if applicable)
• Product model name and number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For HP technical support, send a message to mailto:[e-mail].
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation,
send a message to [e-mail]. Include the document title and manufacturing part
number. All submissions become the property of HP.
46 Support and other resources