Administrator's Guide

DescriptionError return codes
Copy replication using HP 3PAR Management GUI or CLI
when required.
Replication I/O between the primary and secondary
Remote Copy volume group is started. Use HP 3PAR
Replication I/O starting error
Management GUI or CLI to check if the replication status
is started or not. You can manually start the Remote
Copy replication using HP 3PAR Management GUI or CLI
when required.
When HP 3PAR Cluster Extension is integrated into the cluster software, an error message string
and integer value are displayed. For the CLI, a return code is displayed. For more information,
see “CLI commands” (page 55).
Log files
Log files assist you in locating and identifying problems. Timestamps, component IDs, and message
IDs are included.
• HP 3PAR Cluster Extension-related messages are logged by MSFC to the file cluster.log
in the location %windir%\Cluster\Reports.
• For each system, HP 3PAR Cluster Extension keeps its own log file in its default log location.
Log locationLog file
%HPCLX_3PAR_PATH%\logclxmscs.log
%HPCLX_3PAR_PATH%\logVMClxMscs.log (For VM Management on
Windows Server 2012 only)
%HPCLX_3PAR_PATH%\logCLXCmdlet.log
• HP 3PAR Cluster Extension messages can also be found in the following:
◦ MSFC log file [%windir\cluster\reports\cluster.log]
Always disable automatic service or application failover when merging or resynchronizing
Remote Copy volume groups. A failure of the resynchronization source while resynchronizing
can lead to noncurrent data on the resynchronization target.
Start errors
• Generic startup or initialization logic errors can occur when the path to the HP 3PAR Cluster
Extension binaries has not been set in the PATH environment variable and the processes (for
example the cluster service) have not recognized the %HPCLX_3PAR_PATH% variable. To fix
this problem, restart the cluster service.
• If the required components of HP 3PAR Cluster Extension are not available, a file (clxlog.log
) is generated that can be used for troubleshooting. The file is usually in the working directory
of the operating system (%SYSTEMROOT%).
• HP 3PAR Cluster Extension returns a local error if any of the following occurs:
HP 3PAR Cluster Extension does not find the user configuration file for clx3PARrun in
the correct directory location.
◦
◦ An error occurs after initialization.
72 Troubleshooting