User's Manual

Ink Supplies Troubleshooting

3-16

HP DesignJets 500, 510 and 800 Series Printers Service Manual

3 Press the ↑ or ↓ key until the front panel highlights Printheads.

Press the Enter key.

4 Press the ↑ or ↓ key until the front panel highlights the color that

you want to see information on. Press the Enter key.

5 The front panel displays the history of the last 5 Printheads of the

selected color (use the arrow keys to scroll through the complete

list). Press the ↑ or ↓ key until the front panel highlights the item

number that you want to see information on. Press the Enter key.

The status displayed for the last 5 Printheads could be any of the

following:

 Installed - OK: A Printhead is currently installed in the Printer

and no error is detected.

 Installed - Err xxxx: A Printhead is currently installed in the

Printer and an error has been detected. For Printhead error codes,

refer to Page 3-23.

 Installed - Unknown: The status of the installed Printhead is

unknown.

 Removed - OK: The Printhead was replaced correctly after the

minimum life expectancy of the Printhead was reached, without

any error being reported.

 Removed - too early: The Printhead was replaced before the

Back

Enter

Log

Printheads

Errors

Back

Enter

Printhead history

Select color:

Black

Yellow

Magenta

Cyan

Back

Enter

Black P/H history

1 Installed - OK

2 Removed - OK

3 Removed - too early

4 Removed - Err 0024

Select for more info:

5 Removed - Err 0023

Printhead currently installed