User's Manual
System Error Codes
2-7
HP DesignJets 500, 510 and 800 Series Printers Service Manual
System Error: 01:10
Problem 
Description:
Electronics Module failure. The possible cause could be:
1. The Electronics Module is of the wrong type (a 16 MB 
Electronics Module will not work in a 24" Model).
2. Reading, writing or initializing the EEROM failed.
3. One of the ASIC’s was not found within the Serial Bus that 
connects the Electronics Module to the Carriage Assembly.
4. One of the ASIC’s did not respond to the Serial Bus that connects 
the Electronics Module to the Carriage Assembly.
5. The Electronics Module is requesting a move to the Service 
Station while the previous move is still being completed.
6. The Electronics Module Cooling Fan has reached its current 
limit.
Corrective Action: Replace the Electronics Module ⇒ Page 8-24. 
System Error: 01:11
Problem 
Description:
The Electronics Module Cooling Fan badly connected.
Corrective Action: Reconnect the Cooling Fan (located on top of the Electronics 
Module). If the Cooling Fan continues to fail, check that the 
connector pins in the Electronics Module are NOT bent.
System Error: 01:12
Problem 
Description:
The EEROM is not configured correctly (the product number may 
be missing). 
Corrective Action: Configure the EEROM correctly using the EEROM setup utility ⇒ 
Page 4-17.










