HP LaserJet Pro MFP M225, M226 - User Guide

3. Turn the product off, wait 30 seconds, and then turn it on again.
4. Print a cleaning page to remove excess toner from inside the product.
a. On the product control panel, press or touch the Setup
button.
b. Open the Service menu.
c. Select Cleaning Page.
d. Load plain letter or A4 paper when you are prompted.
e. Touch the OK button to begin the cleaning process.
The product prints the first side and then prompts you to remove the page from the output bin and
reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the
page that prints.
5. Print a configuration page to test the product.
a. On the product control panel, press or touch the Setup
button.
b. Open the Reports menu.
c. SelectConfiguration Report.
If none of these steps resolves the problem, the product might need service. Contact HP customer support.
ENWW Clear jams 99