HP Color LaserJet Pro M452dw - Getting Started Guide

3
Wired (Ethernet) network connection
• Verify that the printer is attached to the correct network port using a
cable of the correct length.
• Verify that the lights next to the network port are lit.
• Verify that the print driver is installed on the computer.
• Test the network connection by pinging the printer:
Windows: Click Start > Run. Type cmd, and press
EntEr. Type
ping, type a space, type the printer IP address, and then press
EntEr. Example IP address: 192.168.0.1
OS X: Open the Network Utility, and type the IP address in the ping
pane. Press
EntEr. Example IP address: 192.168.0.1
• If the window displays round-trip times, the network is working.
• If the ping does not work, try restarting the printer and recheck all of
the connection steps.
Wireless network connection
• Verify that the network cable is not connected. The printer cannot
connect to a wireless network when a network cable is connected.
• Verify that the printer and wireless router are turned on and have
power. Also make sure the wireless switch is turned on.
• Verify that the printer is within the range of the wireless network.
For most networks, the printer must be within 30 m (100 ft) of the
wireless access point (wireless router).
• Verify that the print driver is installed on the computer.
• Verify that the computer and printer connect to the same wireless
network.
• For Mac, verify that the wireless router supports Bonjour.
• Restart the wireless router.
Perform the wireless diagnostic test
1. On the control panel, swipe the control panel screen and touch the
Setup
button.
2. Select Self Diagnostics, and then select Run Wireless Test.
Troubleshooting
User guide
The user guide includes printer usage and troubleshooting information. It
is available on the printer CD and on the Web:
1. Go to www.hp.com/support/colorljM452.
2. Click Manuals.
For Windows, the user guide is copied to the computer during the
recommended software installation.
Windows
®
XP, Windows Vista
®
, and Windows
®
7:
Click Start, select Programs or All Programs, select HP, select the
folder for the HP printer, and then select Help.
Windows
®
8:
On the Start screen, right-click an empty area on the screen, click All
Apps on the app bar, click the icon with the printer’s name, and then
select Help.
Check for rmware updates
1. On the control panel, swipe the control panel screen and touch the
Setup
button.
2. Open the Service menu.
3. Select LaserJet Update.
4. Select Check for Updates Now.
Control panel help
Touch the Help button on the printer control panel to access help
topics.
Additional support resources
For HP’s all-inclusive help for the printer, go to
www.hp.com/support/colorljM452:
• Solve problems
• Find advanced conguration instructions
• Download software updates
• Join support forums
• Find warranty and regulatory information
• Access mobile printing resources
To use HP ePrint via email, the printer must meet these requirements:
• The printer must be connected to a wired or wireless network and
have Internet access.
• HP Web Services must be enabled on the printer, and the printer must
be registered with HP Connected.
Enable HP Web Services
NOTE: Before enabling HP Web Services, verify that the printer is
connected to a network.
1. Touch the Apps
button.
2. In the Enable Web Services screen, touch OK.
The printer enables Web Services. Use the Print button to print an
information page. The information page contains a printer code
necessary to register the HP printer at HP Connected.
3. Go to www.hpconnected.com com to create an HP ePrint account and
complete the setup process.
Use HP ePrint via email to print documents by sending them as an email attachment to the printer’s email address from any email-enabled device, even from
devices that are not on the same network.
8. Set up HP ePrint via email (optional)