HP LaserJet Pro CP1020 - User Guide

Print a cleaning page
Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the
following problems:
●
Specks of toner are on the printed pages.
●
Toner is smearing on the printed pages.
●
Repeated marks occur on the printed pages.
Use the following procedure to print a cleaning page.
1. Make sure that the product is idle and the Ready light is on.
2. Load paper in the input tray.
3. In the Windows system tray, right-click the Device Settings icon and then click the product name.
4. Click the Device Settings button.
5. Click the Print Cleaning Page button.
NOTE: The cleaning process takes about 2 minutes. The cleaning page stops periodically during the cleaning
process. Do not turn the product o until the cleaning process has nished. You might need to repeat the
cleaning process several times to thoroughly clean the product.
Calibrate the product to align colors
If you experience any print-quality problems, calibrate the product.
1. Make sure that the product is idle and the Ready light is on.
2. Load paper in the input tray.
3. In the Windows system tray, right-click the Device Settings icon and then click the product name.
4. Click the Device Settings button.
5. Click the Calibrate Now button.
Check the print cartridges
Check each print cartridge, and replace it if necessary, if you are having any of the following problems:
●
The printing is too light or seems faded in areas.
●
Printed pages have small unprinted areas.
●
Printed pages have streaks or bands.
If you determine that you need to replace a print cartridge, print the Supplies Status Page to nd the part
number for the correct genuine HP print cartridge.
ENWW Improve print quality 115