HP LaserJet Pro CP1020 - User Guide

Alert message Description Recommended action
Unexpected Paper Size The paper in the tray is not the size specied by
the print job.
Load the correct paper size in the input tray and
then press the Resume button to print the
job.
Used <Color> cartridge A used supply has been installed. This message
appears until an HP supply is installed or you
press the Resume button.
If you believe you purchased an HP supply, go
to www.hp.com/go/anticounterfeit. Any product
repair required as a result of using used
supplies is not covered under warranty. Supply
status and features depending on supply status
will not be available
Service or repairs that are required as a result
of using non-HP supplies are not covered under
HP warranty.
To continue printing, press the Resume
button.
Wrong Cartridge in <Color> Slot A print cartridge is installed in the incorrect slot. Be sure that each print cartridge is in the
correct slot. Compare the color label on the
print cartridge with the color label in the slot.
Yellow Cartridge Low The print cartridge is nearing the estimated end
of its useful life.
The product indicates when a print cartridge
level is low. Actual cartridge life remaining may
vary. Consider having a replacement available
to install when print quality is no longer
acceptable. The print cartridge does not need to
be replaced now.
This alert displays only if the product is
customer congured to stop when the print
cartridge reaches the “very low” threshold.
Yellow Cartridge Very Low The print cartridge is at the estimated end of its
useful life.
Print quality may decrease. Choose a reminder
option or replace print cartridge when quality
becomes unacceptable.
To ensure optimal print quality, HP
recommends replacing the print cartridge at
this point. You do not need to replace the print
cartridge at this time unless print quality is no
longer acceptable. Actual print cartridge life
may vary.
Once an HP print cartridge has reached “very
low”, HP's Premium Protection Warranty on
that print cartridge has ended. All print defects
or cartridge failures incurred when an HP
supply is used in continue at very low mode will
not be considered to be defects in materials or
workmanship in the supply under the HP Print
Cartridge Warranty Statement.
106 Chapter 9 Solve problems ENWW