HP LaserJet Pro CP1020 - User Guide

Alert message Description Recommended action
Imaging Drum Very Low The imaging drum is at the end of its useful life. To ensure optimal print quality, HP
recommends replacing the imaging drum at this
point. You do not need to replace the imaging
drum at this time unless print quality is no
longer acceptable. Actual imaging drum life
may vary.
The imaging drum installed in this product is
covered by the product warranty. Replacement
imaging drums have a one-year limited
warranty from the date of installation. HP's
Premium Protection Warranty applies only to
the print cartridge for this product. The imaging
drum installation date displays on both the
conguration page and on the supplies status
page when the imaging drum reaches
approximately 30% of its estimated remaining
life.
Install <Color> Cartridge The cartridge is either not installed or not
correctly installed in the product.
Install the print cartridge.
Jam in <location>
(<location> indicates the area where the jam
has occurred)
The product has detected a jam. Clear the jam from the area indicated in the
message. The job should continue to print. If it
does not, try reprinting the job.
If the message persists, contact HP support.
Load Paper <Type> The tray is empty. Load print media into the tray.
Magenta Cartridge Low The print cartridge is nearing the estimated end
of its useful life.
The product indicates when a print cartridge
level is low. Actual cartridge life remaining may
vary. Consider having a replacement available
to install when print quality is no longer
acceptable. The print cartridge does not need to
be replaced now.
This alert displays only if the product is
customer congured to stop when the print
cartridge reaches the “very low” threshold.
Magenta Cartridge Very Low The print cartridge is at the estimated end of its
useful life.
Print quality may decrease. Choose a reminder
option or replace print cartridge when quality
becomes unacceptable.
To ensure optimal print quality, HP
recommends replacing the print cartridge at
this point. You do not need to replace the print
cartridge at this time unless print quality is no
longer acceptable. Actual print cartridge life
may vary.
Once an HP print cartridge has reached “very
low”, HP's Premium Protection Warranty on
that print cartridge has ended. All print defects
or cartridge failures incurred when an HP
supply is used in continue at very low mode will
not be considered to be defects in materials or
workmanship in the supply under the HP Print
Cartridge Warranty Statement.
Manual feed The product is set for manual feed mode. Load the correct media into the tray, and then
press the Resume button to print the job.
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