LASERJET PROFESSIONAL CP1020 COLOR PRINTER SERIES User Guide
HP LaserJet Pro CP1020 Color Printer Series User Guide
Copyright and License Trademark Credits © Copyright 2015 HP Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: product. Cautions indicate procedures that you should follow to avoid losing data or damaging the WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Product basics ............................................................................................................................................... 1 Product comparison ............................................................................................................................................... 2 Environmental features .........................................................................................................................................
Change the paper size and type with Mac ........................................................................................ 19 Resize documents or print on a custom paper size with Mac .......................................................... 19 Create and use printing presets with Mac ......................................................................................... 19 Print a cover page with Mac ..................................................................................................
Select page orientation with Windows ............................................................................................. 55 Set color options with Windows ........................................................................................................ 57 Additional print tasks with Windows ................................................................................................................... 58 Print colored text as black (grayscale) with Windows ...............................
9 Solve problems ............................................................................................................................................ 93 Self help ............................................................................................................................................................... 94 Solve problems checklist .....................................................................................................................................
The wireless network is not functioning ........................................................................................ 124 Solve product software problems ..................................................................................................................... 126 Solve common Mac problems ........................................................................................................................... 127 The printer driver is not listed in the Print & Fax list ..............
Russia .............................................................................................................................................. 140 HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ........................... 141 HP policy on non-HP supplies ........................................................................................................................... 142 HP anticounterfeit Web site .......................................................
Power cord instructions .................................................................................................................. 162 Laser safety ..................................................................................................................................... 162 Laser statement for Finland ........................................................................................................... 163 GS statement (Germany) .......................................................
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1 ENWW Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views 1
Product comparison HP LaserJet Pro CP1025 HP LaserJet Pro CP1025nw CE913A CE914A ● Speed: Prints up to 16 A4-size pages per minute (ppm) or 17 lettersize ppm monochrome and 4 ppm color ● Tray: 150 sheets of 75 g/m2 (20 lb) ● Output bin: 50 sheets of 75 g/m2 (20 lb) ● Connectivity: Hi-Speed USB 2.0 port ● Two-sided printing (duplexing): Manual duplexing (using the printer driver) ● Introductory print cartridge: Supplied with product HP LaserJet Pro CP1025 plus: ● Connectivity: 802.
Accessibility features The product includes several features that aid users with accessibility issues. ENWW ● Online user guide that is compatible with text screen-readers. ● Print cartridges and the imaging drum can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand.
Product views Product front view 1 2 6 5 3 4 4 1 Output bin 2 Control panel 3 Power button 4 Main-input tray 5 Front cover (provides access to the imaging drum) 6 Print cartridge door (provides access to the cyan, magenta, yellow, and black print cartridges) Chapter 1 Product basics ENWW
Product back view 2 1 3 4 5 1 Kensington lock 2 Rear jam-access door 3 HP internal network port (network models only) 4 USB port 5 Power receptacle Serial number and model number location The label that contains the product and serial numbers is on the inside of the front cover.
Control panel layout 1 2 3 4 5 6 7 9 1 2-5 6 7 8 9 6 Chapter 1 Product basics Wireless button and light Cartridge buttons and lights 8 Press and hold the button to enable Wi-Fi Protected Setup (WPS) (network models only). The light indicates the state of the wireless connection. When the print cartridge door is closed, press the button to access the print cartridge of the corresponding color. The light indicates the state of the print cartridge.
2 ENWW Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● Change print job settings for Windows ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows (network models only) 7
Supported operating systems for Windows The product comes with software for the following Windows® operating systems: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows Server 2003 (32-bit, Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) Supported printer drivers for Windows The product comes with software for Windows that allows the computer to communicate with the product. This software is called a printer driver.
Change print job settings for Windows Tool for changing the settings Method for changing the settings Duration of changes Hierarchy of changes Software program settings On the File menu in the software program, click Page Setup or a similar command. These settings are in effect for the current print job only. Settings changed here override settings changed anywhere else. Printer Properties in the software program The steps vary for each software program. This procedure is most common.
Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. Change the default settings for all print jobs 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Remove software for Windows Windows XP 1. Click Start, and then click Programs. 2. Click HP, and then click the product name. 3. Click Uninstall, and then follow the onscreen instructions to remove the software. Windows Vista and Windows 7 ENWW 1. Click Start, and then click All Programs. 2. Click HP, and then click the product name. 3. Click Uninstall, and then follow the onscreen instructions to remove the software.
Supported utilities for Windows (network models only) ● 12 HP Embedded Web Server (The HP EWS is only accessible when the product is network connected, not when the product is connected via USB.
3 ENWW Use the product with Mac ● Software for Mac ● Print with Mac 13
Software for Mac Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5, 10.6, and later NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6, Intel Core Processor Macs are supported. Supported printer drivers for Mac The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, and Printer Dialog Extensions (PDEs) for use with Mac OS X computers.
Install software for Mac computers on a wired network Configure the IP address 1. Connect the network cable to the product and to the network. 2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an IP address or host name for the product. 3. Press and hold the Resume supplies status page. 4. Find the IP address on the configuration report.
Install software for Mac computers on a wireless network Before installing the product software, make sure the product is not connected to the network using a network cable. If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks: ● Obtain the wireless network name or service set identifier (SSID). ● Determine the security password or encryption key for the wireless network.
Change printer-driver settings for Mac Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. On the File menu, click the Print button. 1. On the File menu, click the Print button. Mac OS X 10.5 and 10.6 2. Change the settings that you want on the various menus. 2. Change the settings that you want on the various menus. 3. On the Presets menu, click the Save As...
Software for Mac computers Supported utilities for Mac (network models only) HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver. You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. Open the HP Utility ▲ From the dock, click HP Utility. -orFrom Applications, click HP, and then click HP Utility.
Print with Mac Cancel a print job with Mac 1. If the print job is currently printing, cancel it by pressing the Cancel panel. button on the product control NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more than one process is running, pressing the Cancel button clears the process that currently appears on the product control panel. 2. You can also cancel a print job from a software program or a print queue.
Create a printing preset 1. On the File menu, click the Print option. 2. Select the driver. 3. Select the print settings that you want to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK button. Use printing presets 1. On the File menu, click the Print option. 2. Select the driver. 3. In the Presets menu, select the printing preset. NOTE: To use printer-driver default settings, select the standard option.
4. From the Pages per Sheet menu, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In the Layout Direction area, select the order and placement of the pages on the sheet. 6. From the Borders menu, select the type of border to print around each page on the sheet. Print on both sides of the page (duplex) with Mac 1. Insert enough paper into one of the trays to accommodate the print job. 2. On the File menu, click the Print option. 3.
22 Chapter 3 Use the product with Mac ENWW
4 ENWW Connect the product ● Supported network operating systems (network models only) ● Connect with USB ● Connect to a network (network models only) 23
Supported network operating systems (network models only) The product supports the following operating systems for wireless printing: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows Server 2003 (32-bit, Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) ● Mac OS X v10.5 and v10.
Connect with USB This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect the USB cable until the installation software prompts you to connect it. CD installation ENWW 1. Quit all open programs on the computer. 2. Install the software from the CD, and follow the onscreen instructions. 3.
Connect to a network (network models only) The product can connect to wired or wireless networks. NOTE: You cannot connect to a wired and wireless network simultaneously. Wired connections take precedence. Supported network protocols To connect a networking-equipped product to a network, you need a network that uses one of the following protocols.
3. Press and hold the Resume supplies status page. button for two to three seconds to print a configuration page and a 4. Find the IP address on the configuration report. LASERJET PROFESSIONAL Install the software 1. Quit all programs on the computer. 2. Install the software from the CD. 3. Follow the onscreen instructions. 4. When prompted, select the Connect through a wired network option, and then click the Next button. 5.
NOTE: If this method is not successful, try using the wireless network setup using the USB cable method. Connect the product to a wireless network using a USB cable If your wireless router does not support WiFi-Protected Setup (WPS), use this method to set up the product on a wireless network. Using a USB cable to transfer settings makes setting up a wireless connection easier. After the setup is complete, you can disconnect the USB cable and use the wireless connection. 1.
Advanced wireless setup Wireless communication modes You can use one of two wireless communication modes: infrastructure or ad-hoc. Infrastructure wireless network (recommended) The product communicates with other devices on the network through a wireless router. Ad-hoc wireless network The product communicates directly with other wireless devices without using a wireless router. All devices on the ad hoc network must have the following: ● 802.
To prevent other users from accessing your network, turn on WPA or WEP data encryption. ● Wired Equivalent Privacy (WEP): WEP is the original native security mechanism in the 802.11 standard. You create a unique key containing hexadecimal or alphanumeric characters, which other users must provide before they can access your network. ● Wi-Fi Protected Access (WPA): WPA uses the temporal key integrity protocol (TKIP) for encryption and employs 802.1X authentication.
xxxx::xxxx:xxxx:xxxx:xxxx ENWW 2. To open the HP Embedded Web Server, type the IP address (IPv4) into the address line of a Web browser. For IPv6, use the protocol established by the Web browser for entering IPv6 addresses. 3. Click the Networking tab to obtain network information. You can change settings as needed.
32 Chapter 4 Connect the product ENWW
5 ENWW Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types ● Load paper trays 33
Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers.
ENWW Media type Do Do not Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product. Glossy or coated paper ● Use only glossy or coated paper that is approved for use in laser printers. ● Do not use glossy or coated paper designed for use in inkjet products.
Change the printer driver to match the paper type and size NOTE: If you change the page settings in the software program, those settings override any settings in the printer driver. 36 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Size is drop-down list. 5. Select a paper type from the Type is drop-down list. 6. Click the OK button.
Supported paper sizes This product supports various paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 5-1 Supported paper and print media sizes Size Dimensions Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) A4 210 x 297 mm (8.27 x 11.69 in) Executive 184 x 267 mm (7.25 x 10.5 in) 8.5 x 13 216 x 330 mm (8.5 x 13 in) 4x6 101.6 x 152.
Table 5-2 Supported envelopes and postcards (continued) Size Dimensions Double Japan Postcard Rotated 148 x 200 mm (5.83 x 7.87 in) Double Postcard (JIS) Custom Minimum: 76 x 127 mm (3 x 5 in) Maximum: 216 x 356 mm (8.5 x 14.0 in) NOTE: When defining custom sizes using the printer driver, always specify the short edge of the page as the width and the long edge as the length.
Supported paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljcp1020series.
40 ◦ Colored ◦ Rough ◦ Heavy rough ◦ HP Tough paper Chapter 5 Paper and print media ENWW
Load paper trays Load the input tray NOTE: When you add new paper make sure that you remove all of the paper from the input tray and straighten the stack of new paper. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through the product at one time. NOTE: When printing on small sizes or custom paper, load the short edge (width) into the product first. 1. Load the paper face-up, top forward in the input tray. 2.
Tray or bin Paper type Specifications Capacity Envelopes 60-90 g/m2 (16-24 lb) Up to 10 envelopes Transparencies 0.12-0.13 mm (0.0047-.0.0051 in) Up to 50 transparencies Postcards 135-176 g/m2 (36-47 lb) Glossy 130-220 g/m2 () Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in the following table.
6 ENWW Print tasks ● Cancel a print job with Windows ● Basic print tasks with Windows ● Additional print tasks with Windows 43
Cancel a print job with Windows 1. If the print job is currently printing, cancel it by pressing the Cancel panel. button on the product control NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more than one process is running, pressing the Cancel button clears the process that currently appears on the product control panel. 2. 44 You can also cancel a print job from a software program or a print queue.
Basic print tasks with Windows The methods to open the print dialog from software programs can vary. The procedures that follow include a typical method. Some software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog. Open the printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
Get help for any printing option with Windows 1. 46 Click the Help button to open the online Help.
Change the number of print copies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then select the number of copies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. 48 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, or if you select a different shortcut, all your adjustments are lost.
5. Select the print options for the new shortcut. NOTE: You can select the print options on this tab or on any other tab in the printer driver. After selecting options on other tabs, return to the Printing Shortcuts tab before continuing with the next step. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. Improve print quality with Windows Select the page size with Windows 50 1. On the File menu in the software program, click Print. 2.
Select a custom page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Custom button. 5. Type a name for the custom size and specify the dimensions. ● The width is the short edge of the paper. ● The length is the long edge of the paper. NOTE: Always load paper into the trays short edge first. 6.
52 2. On the File menu in the software program, click Print. 3. Select the product, and then click the Properties or Preferences button. 4. Click the Finishing tab.
5. Select the Print on Both Sides (Manually) check box. Click the OK button to print the first side of the job. 6. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it with the printed-side facing down in the input tray. 7. At the computer, click the Continue button to print the second side of the job. If at the product, press the Resume button. Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print.
54 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages Per Sheet drop-down list. 5. Select the correct Print Page Borders, Page Order, and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotated option.
Set color options with Windows ENWW 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. In the Color Options area, click the Manual option, and then click the Settings button. 5. Adjust the general settings for Edge Control, and settings for text, graphics, and photographs.
Additional print tasks with Windows Print colored text as black (grayscale) with Windows 58 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Print all Text as Black check box. Click the OK button.
Print on preprinted letterhead or forms with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab.
60 4. From the Type is drop-down list, click the More... option. 5. Select the Other option. 6. Select the option for the type of paper you are using, and click the OK button.
Print on special paper, labels, or transparencies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab.
4. From the Type is drop-down list, click the More... option. 5. Select the category of paper types that best describes your paper. NOTE: Labels and transparencies are in the list of Other options. 6. 62 Select the option for the type of paper you are using, and click the OK button.
Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab. 4. Click the Use different paper check box, and then select the necessary settings for the front cover, other pages, and back cover. Scale a document to fit page size with Windows 1. 64 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select the Print Document On option, and then select a size from the drop-down list.
Add a watermark to a document with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and then click the OK button. 5. To print the watermark on the first page only, select the First Page Only check box.
3. Click the Finishing tab. 4. Click the Print on Both Sides (Manually) check box. 5. In the Booklet Printing drop-down list, select a binding option. The Pages Per Sheet option automatically changes to 2 Pages Per Sheet.
68 Chapter 6 Print tasks ENWW
7 ENWW Color ● Adjust color ● Match colors 69
Adjust color Manage color by changing the settings on the Color tab in the printer driver. Change the color theme for a print job 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences. 3. Click the Color tab. 4. Select a color theme from the Color Themes drop-down list. ● Default (sRGB): This theme sets the product to print RGB data in raw device mode.
● Automatic setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust the color settings independent from other settings. NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 5. Click the Print in Grayscale option to print a color document in black and shades of gray. Use this option to print color documents for photocopying or faxing.
Table 7-1 Manual color options (continued) Setting description Setting options Halftone ● Smooth provides better results for large, solid-filled print areas and enhances photographs by smoothing color gradations. Select this option when uniform and smooth area fills are important. ● Detail is useful for text and graphics that require sharp distinctions among lines or colors, or images that contain a pattern or a high level of detail. Select this option when sharp edges and small details are important.
Match colors For most users, the best method for matching colors is to print sRGB colors. The process of matching printer output color to your computer screen is complex, because printers and computer monitors use different methods of producing color. Monitors display colors by using light pixels that use an RGB (red, green, blue) color process, but printers print colors by using a CMYK (cyan, magenta, yellow, and black) process.
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8 ENWW Manage and maintain the product ● Print information pages ● Use the HP Embedded Web Server (network models only) ● Product security features ● Economy settings ● Manage supplies and accessories ● Clean the product ● Product updates 75
Print information pages You can print the following information pages.
Use the HP Embedded Web Server (network models only) This product is equipped with an embedded Web server (EWS), which provides access to information about product and network activities. A Web server provides an environment in which web programs may run, much in the same way that an operating system, such as Windows, provides an environment for programs to run on a computer.
Tab or section Description Status tab ● Provides product, status, and configuration information. Device Status: Shows the product status and shows the life remaining of HP supplies, with 0% indicating that a supply is empty. ● Supplies Status: Shows the approximate percent life remaining of HP supplies. When the estimated life remaining is less than 10% but has not reached the estimated end of life, Less Than 10% displays. When a supply reaches its estimated end of life –% displays.
Product security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features. Lock the product 1.
Economy settings Set Auto-On/Auto-Off mode Auto-On\Auto-Off is an energy-saving feature of this product. After a user-specified time period, the product automatically reduces its power consumption. The product returns to the ready state when a button is pressed or a print job is received. NOTE: Although the product lights are off in Auto-Off mode, the product will work normally when it receives a print job. Change the Auto-On\Auto-Off setting You can change how long the product remains idle (Auto-Off delay)
Manage supplies and accessories Correctly using, storing, and monitoring the print cartridge and imaging drum can help ensure high-quality print output. Print when a print cartridge or imaging drum is at estimated end of life Supplies messages Low message—where is the color print cartridge: The product indicates when a supply level is low. Actual print cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable.
HP policy on non-HP supplies HP Company cannot recommend the use of non-HP print cartridges and imaging drums, either new or remanufactured. NOTE: Non-HP Laser Print Cartridge Use For HP printer products, the use of a non-HP toner cartridge or imaging drum, or a refilled toner cartridge, does not affect either the warranty to the customer or any HP support contract with the customer.
Imaging drum layout 1 ENWW 1 Imaging drum E-label 2 Plastic shield 2 Manage supplies and accessories 83
Replacement instructions Replace the print cartridges When a print cartridge approaches the end of its useful life, you can continue printing with the current print cartridge until it no longer yields acceptable print quality. Once an HP print cartridge has reached “very low”, HP’s Premium Protection Warranty on that supply has ended.
3. Grasp the old print cartridge by the center handle and remove. 4. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and box for recycling. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the roller on the print cartridge. 5. Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the print cartridge. 6. Remove the tape from the print cartridge.
7. Remove the protective shielding from the new print cartridge. 8. Grasp the print cartridge by the center handle and insert into the product. NOTE: Compare the color label on the print cartridge to the color label in the carousel slot to make sure the print cartridge color matches the carousel position. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
9. Close the print cartridge door. NOTE: After closing the print cartridge door, the Ready light and Attention light will flash. Allow up to three minutes for the product to calibrate. NOTE: If replacing another print cartridge, you must close the print cartridge door before pressing the Cartridge button of the next print cartridge. You do not need to wait for the product to calibrate when replacing the second print cartridge.
Replace the imaging drum NOTE: The imaging drum installed in this product is covered by the product warranty. Replacement imaging drums have a one-year limited warranty from the date of installation. The imaging drum installation date displays on both the configuration page and on the supplies status page when the imaging drum reaches approximately 30% of its estimated remaining life. HP's Premium Protection Warranty applies only to the print cartridges for the product. 88 1.
3. Lift the two levers that hold the imaging drum. 4. Remove the old imaging drum. 5. Remove the new imaging drum from the packaging. Place the used imaging drum in the bag and box for recycling.
6. Remove the protective shielding from the new imaging drum. CAUTION: To prevent damage, do not expose the imaging drum to light. Cover it with a piece of paper. CAUTION: Do not touch the green roller. Fingerprints on the imaging drum can cause print-quality problems. 90 7. Insert the new imaging drum in the product. 8. Lower the two levers that hold the imaging drum.
9. Close the front cover. 10. Close the print cartridge door. NOTE: After closing the print cartridge door, the Ready light and Attention light will flash. Allow up to three minutes for the product to calibrate.
Clean the product Clean the paper path If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of LaserJet transparency. If you do not have any transparencies, you can use copier-grade media (60 to 163 g/m2 (16 to 43 lb)) that has a smooth surface. 1. Make sure that the product is idle and the Ready light is on. 2.
9 ENWW Solve problems ● Self help ● Solve problems checklist ● Factors that affect product performance ● Restore factory settings ● Interpret control panel light patterns ● Status alert messages ● Paper feeds incorrectly or becomes jammed ● Improve print quality ● The product does not print or it prints slowly ● Solve connectivity problems ● Solve wireless network problems ● Solve product software problems ● Solve common Mac problems 93
Self help In addition to the information in this guide, other sources are available that provide helpful information. HP Help and Learn Center The HP Help and Learn Center and other documentation are on the CD that came with the product or in the HP Program folder on your computer. The HP Help and Learn Center is a product help tool that provides easy access to product information, HP product Web support, troubleshooting, and regulatory and safety information.
Solve problems checklist Follow these steps when trying to solve a problem with the product.
Step 5: Check the software 1. Make sure that the product software is installed correctly. 2. Verify that you have installed the printer driver for this product. Check the program to make sure that you are using the printer driver for this product. Step 6: Test print functionality 1. Print a configuration page. Select Print configuration page on the Services tab in the Printer Preferences. 2. If the page does not print, verify that the input tray contains paper. 3.
Factors that affect product performance Several factors affect the time it takes to print a job: ENWW ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB or network connection ● The product I/O configuration Factors that affect product performance 97
Restore factory settings Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language. To restore the product to the factory-default settings, follow these steps. 98 1. Turn the product off. Disconnect the power cable from the product for 30 seconds and then reconnect. 2. Turn the product on while you press and hold the Resume light turns on. 3. Release the Resume factory defaults. Chapter 9 Solve problems button.
Interpret control panel light patterns Table 9-1 Status light legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 9-2 Control-panel light patterns ENWW Light status State of the product Action All lights are off. The product is turned off. Press the power button to turn on the product. The Auto-On/Auto-Off feature has turned off the product. No action is required. The attention and ready lights are cycling.
Table 9-2 Control-panel light patterns (continued) Light status State of the product Action Attention light blinks. Ready light is on. The product is in manual-feed mode. Load the correct paper type and size into the input tray. The product is waiting to print the second side of a manual duplex print job. Load the input tray with the paper from the output bin. The input tray is empty. Load the tray. Paper is jammed in the product. Clear the jam.
Table 9-2 Control-panel light patterns (continued) Light status State of the product Action Cartridge and attention lights blink. The print cartridge is very low and has reached the end of its estimated useful life. When the supply has reached this condition, the HP Premium Protection warranty for that supply has ended. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. Press the Resume button to continue. A non-HP print cartridge in use.
Status alert messages Status alert messages appear on the computer screen when the product has certain problems. Use the information in the following table to solve these problems. Alert message Description Recommended action Black Cartridge Low The print cartridge is nearing the estimated end of its useful life. The product indicates when a print cartridge level is low. Actual cartridge life remaining may vary.
Alert message Description Recommended action Cyan Cartridge Very Low The print cartridge is at the estimated end of its useful life. To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. Actual print cartridge life may vary. Print quality may decrease. Choose a reminder option or replace print cartridge when quality becomes unacceptable.
Alert message Description Recommended action Imaging Drum Very Low The imaging drum is at the end of its useful life. To ensure optimal print quality, HP recommends replacing the imaging drum at this point. You do not need to replace the imaging drum at this time unless print quality is no longer acceptable. Actual imaging drum life may vary. The imaging drum installed in this product is covered by the product warranty.
Alert message Description Recommended action Non-HP Cartridge A non-HP supply has been installed. This message appears until an HP supply is installed or you press the Resume button. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Any product repair required as a result of using used supplies is not covered under warranty.
Alert message Description Recommended action Unexpected Paper Size The paper in the tray is not the size specified by the print job. Load the correct paper size in the input tray and then press the Resume button to print the job. Used cartridge A used supply has been installed. This message appears until an HP supply is installed or you press the Resume button. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit.
Paper feeds incorrectly or becomes jammed The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. NOTE: Always load paper so the short edge (width) enters the product first. 3. Make sure the paper guides in the tray are adjusted correctly for the size of paper.
Jam locations Jams can occur in these locations: 1 2 3 1 Output bin 2 Rear door 3 Input tray Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed. Clear jams from the output bin CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
1. With both hands, grasp the paper, and carefully pull it free from the product. 2. Open and close the print cartridge door to reset the product. Clear jams from the rear door 1. Open the rear door.
2. With both hands, grasp the paper, and carefully pull it free from the product. 3. Close the rear door. Clear jams from the input tray 1. Remove the paper from the input tray.
2. With both hands, grasp the paper, and carefully pull it free from the product. 3. Open and close the print cartridge door to reset the product.
Improve print quality You can prevent most print-quality problems by following these guidelines.
Adjust color settings in the printer driver Change the color theme for a print job 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences. 3. Click the Color tab. 4. Select a color theme from the Color Themes drop-down list. ● Default (sRGB): This theme sets the product to print RGB data in raw device mode. When using this theme, manage color in the software program or in the operating system for correct rendering.
● Automatic setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust the color settings independent from other settings. NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 5. Click the Print in Grayscale option to print a color document in black and white. Use this option to print color documents for photocopying or faxing. 6. Click the OK button.
Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following problems: ● Specks of toner are on the printed pages. ● Toner is smearing on the printed pages. ● Repeated marks occur on the printed pages. Use the following procedure to print a cleaning page. 1. Make sure that the product is idle and the Ready light is on. 2. Load paper in the input tray. 3. In the Windows system tray, right-click the Device Settings 4.
Type of print cartridge Steps to resolve the problem Refilled or remanufactured print cartridge HP cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured print cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge that has the word “HP” on it, or has the HP logo on it.
Print the Supplies Status page Use the control panel to print configuration and supplies status pages that give details about the product and its current settings. ▲ ENWW Print a supplies status page. Select Print supplies status page on the Services tab in the Printer Preferences.
Interpret the Print Quality Page 1. Make sure that the product is idle and the Ready light is on. 2. Load paper in the input tray. 3. In the Windows system tray, right-click the Device Settings 4. Click the Device Settings button. 5. Click the Print PQ Troubleshooting Page button. icon and then click the product name. This page contains five bands of color, which are divided into four groups as indicated in the following illustration.
3. If the problem is not resolved, remove the imaging drum from the product, and examine the surface. CAUTION: Do not touch the green roller. Fingerprints on the imaging drum can cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the imaging drum. Repeating defects If defects repeat at any of the following intervals on the page, a print cartridge or the imaging drum might be damaged.
The product does not print or it prints slowly The product does not print If the product does not print at all, try the following solutions. 1. Make sure the product is turned on and that the control panel indicates it is ready. ● If the control panel does not indicate the product is ready, turn off the product and disconnect the power cable from the product. Wait 30 seconds and then reconnect the power cord and turn on the product. Wait for the product to initialize.
Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable. ● Verify that the cable is working correctly by connecting it to another product. Replace the cable if necessary.
The computer is unable to communicate with the product 1. 2. Test network communication by pinging the network. a. Open a command-line prompt on your computer. For Windows, click Start, click Run, and then type cmd. b. Type ping followed by the IP address for your product. c. If the window displays round-trip times, the network is working.
Solve wireless network problems Wireless connectivity checklist ● Make sure the network cable is not connected. ● The product and the wireless router are turned on and have power. Also make sure the wireless radio in the product is turned on. ● The service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If you are not sure the SSID is correct, run the wireless setup again. ● With secured networks, make sure the security information is correct.
The wireless connection does not work after moving the wireless router or product Make sure that the router or product connects to the same network that your computer connects to. 1. Print a configuration page. 2. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for your computer. 3. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for your product.
ENWW a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for your computer. c. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for your product.
Solve product software problems Problem Solution A printer driver for the product is not visible in the Printer folder ● Restart the computer to restart the spooler process. If the spooler has crashed, no printer drivers will appear in the Printers folder. ● Reinstall the product software. NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable.
Solve common Mac problems ● The printer driver is not listed in the Print & Fax list ● The product name does not appear in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A print job was not sent to the product that you wanted ● When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected.
When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. Software troubleshooting ▲ Make sure that your Mac operating system is Mac OS X 10.5 or later. Hardware troubleshooting 1. Make sure that the product is turned on. 2. Make sure that the USB cable is connected correctly. 3. Make sure that you are using the appropriate high-speed USB cable. 4. Make sure that you do not have too many USB devices drawing power from the chain.
A ENWW Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications 129
Physical specifications Table A-1 Physical specifications1 1 Specification HP LaserJet Pro CP1020 Color Printer Series Product weight 11.6 kg (25.6 lb) Product height 222.8 mm (8.77 in) Product depth 410.2 mm (16.15 in) Product width 399.6 mm (15.73 in) Values are based on preliminary data. See www.hp.com/support/ljcp1020series. Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljcp1020series for current information.
B ENWW Service and support ● HP limited warranty statement ● HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Data stored on the toner cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support 131
HP limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional CP1025, CP1025nw One-year product exchange HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
UK, Ireland, and Malta The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country/region is as follows: UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare Malta: Hewlett-Packard Europe B.V.
Rechte haben, hängt von zahlreichen Faktoren ab. Die Rechte des Kunden sind in keiner Weise durch die beschränkte HP Herstellergarantie eingeschränkt bzw. betroffen. Weitere Hinweise finden Sie auf der folgenden Website: Gewährleistungsansprüche für Verbraucher oder Sie können die Website des Europäischen Verbraucherzentrums besuchen.
Los beneficios de la Garantía limitada de HP son adicionales a la garantía legal de 2 años a la que los consumidores tienen derecho a recibir del vendedor en virtud del contrato de compraventa; sin embargo, varios factores pueden afectar su derecho a recibir los beneficios bajo dicha garantía legal. A este respecto, la Garantía limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor.
Portugal A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes: Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edificio D.
Czech Republic Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy společností skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující: Česká republika: HP Inc Czech Republic s. r. o., Za Brumlovkou 5/1559, 140 00 Praha 4 Výhody, poskytované omezenou zárukou HP, se uplatňuji jako doplňek k jakýmkoli právním nárokům na dvouletou záruku poskytnutou prodejcem v případě nesouladu zboží s kupní smlouvou.
HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул. Околовръстен Път No 258, Бизнес Център Камбаните Предимствата на Ограничената гаранция на HP се прилагат в допълнение към всички законови права за двугодишна гаранция от продавача при несъответствие на стоката с договора за продажба. Въпреки това, различни фактори могат да окажат влияние върху условията за получаване на тези права.
HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien oikeuksien lisäksi sen varalta, että tuote ei vastaa myyntisopimusta. Saat lisätietoja seuraavasta linkistä: Kuluttajansuoja tai voit käydä Euroopan kuluttajakeskuksen sivustolla. Kuluttajilla on oikeus vaatia virheen korjausta HP:n takuun ja kuluttajansuojan perusteella HP:lta tai myyjältä. Slovenia Omejena garancija HP je prostovoljna trgovska garancija, ki jo zagotavlja podjetje HP.
Lietuva: HP Finland Oy, PO Box 515, 02201 Espoo, Finland HP ribotoji garantija papildomai taikoma kartu su bet kokiomis kitomis įstatymais nustatytomis teisėmis į pardavėjo suteikiamą dviejų metų laikotarpio garantiją dėl prekių atitikties pardavimo sutarčiai, tačiau tai, ar jums ši teisė bus suteikiama, gali priklausyti nuo įvairių aplinkybių. HP ribotoji garantija niekaip neapriboja ir neįtakoja įstatymais nustatytų vartotojo teisių.
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
HP policy on non-HP supplies HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer.
HP anticounterfeit Web site Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your toner cartridge might not be a genuine HP toner cartridge if you notice the following: ENWW ● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the cartridge.
Data stored on the toner cartridge The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.
End User License Agreement READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that governs your use of any Software Product, installed on or made available by HP for use with your HP product ("HP Product"), that is not otherwise subject to a separate license agreement between you and HP or its suppliers.
purchased. The use of any Microsoft operating system software contained in such recovery solution shall be governed by the Microsoft License Agreement. 2. UPGRADES. To use a Software Product identified as an upgrade, you must first be licensed for the original Software Product identified by HP as eligible for the upgrade. After upgrading, you may no longer use the original Software Product that formed the basis for your upgrade eligibility.
described in this EULA and as further described in HP’s privacy policy: www8.hp.com/us/en/ privacy/privacy.html?jumpid=reg_r1002_usen_c-001_title_r0001 b. 9. Collection/Use by Third Parties. Certain software programs included in your HP Product are provided and separately licensed to you by third party providers (“Third Party Software”). Third Party Software may be installed and operational on your HP Product even if you choose not to activate/purchase such software.
13. CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in your state of residence and, if applicable, you are duly authorized by your employer to enter into this contract. 14. APPLICABLE LAW. This EULA is governed by the laws of the country in which the equipment was purchased. 15. ENTIRE AGREEMENT.
Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Get 24-hour Internet support, and download software utilities and drivers www.hp.com/support/ljcp1020series Order additional HP service or maintenance agreements www.hp.com/go/carepack Register your product www.register.hp.
C ENWW Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Toner consumption ● Paper use ● Plastics ● HP LaserJet print supplies ● Paper ● Material restrictions ● Disposal of waste equipment by users (EU and India) ● Electronic hardware recycling ● Brazil hardware recycling information ● Chemical substances ● Product Power Data per European Union Commission Regulation 1275/2008 ● Restriction on Hazardous Substances s
Protecting the environment HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Paper use This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. HP LaserJet print supplies Original HP Supplies were designed with the environment in mind.
Electronic hardware recycling HP encourages customers to recycle used electronic hardware. For more information about recycling programs go to: www.hp.com/recycle. Brazil hardware recycling information Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente.
Restriction on Hazardous Substances statement (Ukraine) Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні, затвердженого постановою Кабінету Міністрів України від 3 грудня 2008 № 1057 Substances Table (China) SEPA Ecolabel User Information (China) 中国环境标识认证产品用户说明 噪声大于 63.
The regulation of the implementation on China energy label for printer, fax, and copier Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net.
D ENWW Regulatory information ● Declaration of conformity (base models) ● Declaration of conformity (wireless models) ● Regulatory statements ● Additional statements for wireless products 157
Declaration of conformity (base models) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: HP Inc. DoC#: BOISB-1001-00 rel.8.
European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501 www.hp.
Declaration of conformity (wireless models) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: HP Inc. DoC#: BOISB-1001-01 rel.9.
European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501 www.hp.
Regulatory statements FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional CP1025, CP1025nw, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.
GS statement (Germany) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B.
Additional statements for wireless products FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
European Union regulatory notice The telecommunications functionality of this product may be used in the following EU and EFTA countries/ regions: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
Vietnam Telecom wired/wireless marking for ICTQC Type approved products ENWW Additional statements for wireless products 167
168 Appendix D Regulatory information ENWW
E ENWW Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers 169
Order parts, accessories, and supplies HP original print cartridge, imaging drum, and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Part numbers The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the product.
Index Symbols/Numerics 2-sided printing Windows 51 A accessories ordering 169, 170 part numbers 170 acoustic specifications 130 ad-hoc wireless network configuring 30 description 29 altitude specifications 130 anticounterfeit supplies 82, 143 B batteries included 153 bins, output jams, clearing 108 booklets printing (Windows) 66 C calibrating color 115 canceling print job 19 canceling a print request (Windows) 44 cartridges non-HP 82, 105, 142 part numbers 170 recycling 82, 153 storage 81 warranty 141 caut
Eurasian conformity 164 EWS.
page too complex error message 105 pages per sheet 20 selecting (Windows) 53 paper custom-size, Macintosh settings 19 first page 20 jams 107 loading orientation 42 pages per sheet 20 printing on preprinted letterhead or forms (Windows) 59 selecting 114 supported sizes 37 paper path, cleaning 92 paper pickup problems solving 107 paper size changing 36 paper sizes selecting 50 selecting custom 51 paper type changing 112 paper types changing 36 selecting 51 paper, covers printing (Windows) 63 paper, ordering 1
status-light patterns 99 stopping a print request (Windows) 44 storing print cartridges 81 product 130 supplies counterfeit 82, 143 incorrect error message 106 non-HP 82, 105, 142 ordering 169, 170 part numbers 170 recycling 82, 153 status, viewing with HP Utility 18 supplies status page 76 printing 117 support online 150 supported media 37 System tab, embedded Web server 78 T TCP/IP operating systems supported 24 technical support online 150 temperature specifications 130 tips iii toner cartridges memory c
