HP Printers - Advisory: MS17-010 WannaCry attack

 HP DeskJet series printers and multifunction printers

HP Software Solutions

HP Software Solutions rely on their host OS and are not directly involved. The attack

occurs at the OS level and therefore patches or remediation recommendations should be

followed from Microsoft®, the OS provider. The Microsoft® bulletin

states, “The security

update addresses the vulnerabilities by correcting how SMBv1 handles specially crafted

requests”.

The following solutions require the SMB protocol and leverage the host OS SMB services.

SMBv1 can be disabled on the host server if the host OS supports SMBv2 or higher.

Note: Windows XP (or earlier) and Windows Server 2003 (and earlier) do not support SMB

versions higher than SMBv1. Customers running these operating systems should apply

the security patches released from Microsoft to allow SMBv1 availability to solutions.

 HP Access Control

 HP Capture & Route

 HP Security Manager

 HP Universal Print Driver

 HP Web Jetadmin

 HP Digital Sending Server

 Safecom

 Celiveo

 Equitrac

What can you do?

Subscribe to HP real-time security information: All HP products use a common

centralized Security Bulletin process managed by HP´s Product Security

Response Team (PSRT). Subscribe to HP Security Bulletins by following these

steps:

1. Go to http://www.hp.com/go/support.

2. Click Get software and drivers.

3. Find your product.

4. Scroll to the bottom of the page and under Other support resources, click