HP LaserJet Printers - Using the HP AutoSend feature in the Embedded Web Server (white paper)

Introduction
This document gives an overview of the HP AutoSend feature and provides information
to help you understand how it operates and the impact it has on security and network
communication.
This information is intended for both internal and external audiences.
Feature Overview
The AutoSend feature enables an HP product to periodically send printer configuration
information including serial number, event logs, page usage counts, and supplies status
information to HP web addresses (URLs), or e-mail addresses. Information sent to HP
is used to improve products and services. This document focuses on the service view,
as this is the data that HP is interested in to help achieve the feature benefits listed
below.
Feature Benefits
The machine metrics that are included in the XML file that is generated by the HP
AutoSend feature allows HP to see product reliability issues quickly and to react
promptly. HP AutoSend is part of a continuous program to improve uptime and
reliability.
Receiving machine metrics from your device allows HP to provide you with future
product updates and firmware changes that will enhance uptime. With HP AutoSend,
HP can:
• Improve maintenance procedures
• Increase reliability
• Provide improved parts design for future product changes
• Can result in fewer service calls and increased uptime
2