HP LaserJet P3010 Series - User Guide

HP fraud hotline and Web site ...................................................................................................................... 119
Supplies life ...................................................................................................................................................... 119
Replace supplies and parts ................................................................................................................................................ 120
Supply replacement guidelines ..................................................................................................................... 120
Change the print cartridge ............................................................................................................................. 120
Install memory, internal USB devices, and external I/O cards ...................................................................................... 124
Overview ........................................................................................................................................................... 124
Install memory ................................................................................................................................................ 124
Install product memory ............................................................................................................. 124
Check DIMM installation ................................................................................................................................. 128
Save resources (permanent resources) ....................................................................................................... 128
Enable memory for Windows ........................................................................................................................ 129
Install internal USB devices ........................................................................................................................... 130
Install EIO cards ............................................................................................................................................... 133
Clean the product ................................................................................................................................................................. 135
Clean the exterior ............................................................................................................................................ 135
Clean the paper path ...................................................................................................................................... 135
Upgrade the rmware ......................................................................................................................................................... 136
Determine the current rmware version ..................................................................................................... 136
Download new rmware from the HP Web site ......................................................................................... 136
Transfer the new rmware to the product ................................................................................................. 136
Use the ash executable le to update the rmware .......................................................... 136
Use FTP to upload the rmware through a browser ............................................................ 137
Use FTP to upgrade the rmware on a network connection ............................................... 137
Use HP Web Jetadmin to upgrade the rmware ................................................................... 138
Use Microsoft Windows commands to upgrade the rmware ............................................ 138
Upgrade the HP Jetdirect rmware .............................................................................................................. 138
10 Solve problems .................................................................................................................................................................................. 141
Solve general problems ...................................................................................................................................................... 142
Troubleshooting checklist .............................................................................................................................. 142
Factors that aect product performance .................................................................................................... 143
Restore factory settings ..................................................................................................................................................... 144
Interpret control-panel messages .................................................................................................................................... 145
Control-panel message types ....................................................................................................................... 145
Control-panel messages ................................................................................................................................ 145
Jams ....................................................................................................................................................................................... 160
Common causes of jams ................................................................................................................................ 160
Clear jams ......................................................................................................................................................... 161
Clear jams from Tray 1 .............................................................................................................. 161
Clear jams from Tray 2 or an optional 500-sheet tray ......................................................... 161
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