HP LaserJet P3010 Series - User Guide

Solve walk-up USB printing problems
Problem Cause Solution
The USB STORAGE menu does not open
when you insert the USB accessory.
The product does not support this type of
USB storage accessory or le system.
Save the les on a standard USB storage
accessory that uses File Allocation Table
(FAT) le systems. The product supports
FAT12, FAT16, and FAT32 USB storage
accessories.
The administrator might have disabled USB
printing for this product.
Print the job from a computer that is
connected to the product.
Too many USB storage accessories are
connected to the product.
Remove USB storage accessories until the
message goes away, and then remove and
reinsert the USB storage accessory from
which you want to print.
This product supports up to four USB
storage accessories.
Another menu is already open. Close the open menu, and then reinsert the
USB storage accessory.
More than 1 minute has passed since you
inserted the USB storage accessory.
The menu stays open for 1 minute. Reinsert
the USB storage accessory.
The USB storage accessory has multiple
partitions. (Some USB storage accessory
manufacturers install software on the
accessory that creates partitions, similar to
a CD.)
Reformat the USB storage accessory to
remove the partitions, or use a dierent USB
storage accessory.
The USB storage accessory requires too
much power.
1. Remove the USB storage accessory.
2. Turn the product o and then on.
3. Use a USB storage accessory that has
its own power supply or that requires
less power.
The USB storage accessory is not
functioning correctly.
1. Remove the USB storage accessory.
2. Turn the product o and then on.
3. Try printing from another USB storage
accessory.
The le does not print. You are printing a .PDF le, and the RAM
DISK feature is o.
Open the SYSTEM SETUP menu, and set the
RAM DISK feature to the AUTO setting.
Another print job might be processing, or
you are printing a large le.
Check the Data light on the control panel. If
it is blinking, the product is processing the
job.
The trays might be empty. Make sure paper is in at least one tray.
The product might have a paper jam. Check the control-panel display for error
messages. Clear the jam. See Clear jams
on page 161.
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