HP LaserJet P3010 Series - User Guide

Table 10-2 Image defect examples (continued)
Problem Image example Solution
Scattered lines 1. Make sure that the type and quality of the paper you are using meet
HP specications. See Paper and print media on page 71.
2. Make sure that the environmental specications for the product are being met. See
Operating environment on page 212.
3. Turn over the paper in the tray. Also, try rotating the paper 180°.
4. Open the CONFIGURE DEVICE menu at the product control panel. Open the PRINT
QUALITY submenu and change the TONER DENSITY setting. See Print Quality menu
on page 23.
5. Open the CONFIGURE DEVICE menu at the product control panel. On the PRINT
QUALITY submenu, open OPTIMIZE and set LINE DETAIL=ON.
Blurred print 1. Make sure that the type and quality of the paper you are using meet
HP specications. See Paper and print media on page 71.
2. Make sure that the environmental specications for the product are being met. See
Operating environment on page 212.
3. Turn over the paper in the tray. Also, try rotating the paper 180°.
4. Do not use paper that already has been run through the product.
5. Decrease the toner density. Open the CONFIGURE DEVICE menu at the product
control panel. Open the PRINT QUALITY submenu and change the TONER DENSITY
setting. See Print Quality menu on page 23.
6. Open the CONFIGURE DEVICE menu at the product control panel. On the PRINT
QUALITY submenu, open OPTIMIZE and set HIGH TRANSFER=ON. See Print Quality
menu on page 23.
Random image repetition If an image that appears at the top of the page (in solid black) repeats further down the
page (in a gray eld), the toner might not have been completely erased from the last job.
(The repeated image might be lighter or darker than the eld it appears in.)
●
Change the tone (darkness) of the eld that the repeated image appears in.
●
Change the order in which the images are printed. For example, have the lighter
image at the top of the page, and the darker image farther down the page.
●
From your software program, rotate the whole page 180° to print the lighter image
rst.
●
If the defect occurs later in a print job, turn the product o for 10 minutes, and then
turn it on to restart the print job.
ENWW Solve print-quality problems 185