HP LaserJet P3010 Series - User Guide
Table 10-2 Image defect examples (continued)
Problem Image example Solution
Wrinkles or creases 1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the environmental specications for the product are being met. See
Operating environment on page 212.
3. Turn over the paper in the tray. Also, try rotating the paper 180°.
4. Make sure that paper is loaded correctly and all adjustments have been made. See
Load trays on page 79.
5. Make sure that the type and quality of the paper you are using meet
HP specications. See Paper and print media on page 71.
6. If envelopes are creasing, try storing envelopes so that they lie at.
7. If paper is lightweight and smooth, open the CONFIGURE DEVICE menu at the product
control panel. On the PRINT QUALITY submenu, select FUSER MODES, and then select
the paper type you are using. Change the setting to LOW, which helps reduce the
heat in the fusing process. See Print Quality menu on page 23. You must also set the
type of paper for the tray you are using. See Congure trays on page 85.
Vertical white lines 1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the type and quality of the paper you are using meet
HP specications. See Paper and print media on page 71.
3. The print cartridge might need to be replaced.
Tire tracks
A
A
A
A
A
B
B
B
B
B
C
C
C
C
C
a
a
a
a
a
c
c
c
c
c
b
b
b
b
b
This defect typically occurs when the print cartridge has far exceeded its estimated life. For
example, if you are printing a very large quantity of pages with very little toner coverage.
1. The print cartridge might need to be replaced.
2. Reduce the number of pages that you print with very low toner coverage.
White spots on black 1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the type and quality of the paper you are using meet
HP specications. See Paper and print media on page 71.
3. Make sure that the environmental specications for the product are being met. See
Operating environment on page 212.
4. The print cartridge might need to be replaced.
184 Chapter 10 Solve problems ENWW