HP LaserJet P3010 Series - User Guide

Paper-handling problems

Use only paper that meets the specications outlined in the HP LaserJet Printer Family Print Media Guide. Always

congure the paper type on the control panel to match the type of paper that is loaded in the tray.

Product feeds multiple sheets

Cause Solution

The input tray is overlled. Open the tray and verify that the paper

stack is below the maximum stack height mark.

Remove excess paper from the input tray.

Print paper is sticking together. Remove paper, ex it, rotate it 180 degrees or ip it over, and then

reload it into the tray.

NOTE: Do not fan paper. Fanning can cause static electricity, which

can cause paper to stick together.

Paper does not meet the specications for this product. Use only paper that meets HP paper specications for this product.

Trays are not properly adjusted. Make sure that the paper guides match the size of paper being

used.

Product feeds incorrect page size

Cause Solution

The correct size paper is not loaded in the input tray. Load the correct size paper in the input tray.

The correct size paper is not selected in the software program or

printer driver.

Conrm that the settings in the software program and printer driver

are correct, because the software program settings override the

printer driver and control panel settings, and the printer driver

settings override the control panel settings. For more information,

see Change printer-driver settings for Windows on page 45 or

Change printer-driver settings for Macintosh on page 54.

The correct size paper for the tray is not selected in the product

control panel.

From the control panel, select the correct size paper for the tray.

The paper size is not congured correctly for the input tray. Print a conguration page or use the control panel to determine the

paper size for which the tray is congured.

The guides in the tray are not against the paper. Verify that the paper guides are touching the paper.

ENWW Paper-handling problems 175