HP LaserJet P3010 Series - User Guide
Table 10-1 Control-panel messages (continued)
Control panel message Description Recommended action
79.XXXX ERROR
To continue turn o then on
The product detected a critical hardware error. 1.
Press the stop button to clear the print
job from the product memory. Turn the
product o and then on.
2. Try printing a job from a dierent program.
If the job prints, go back to the rst
program and try printing a dierent le. If
the message displays only with a certain
program or print job, contact the software
vendor for assistance.
If the message persists with dierent programs
and print jobs, try these steps.
1. Turn the product o.
2. Disconnect all cables to the product that
connect it to the network or computer.
3. Remove all the memory DIMMs or third-
party DIMMs from the product. Then
reinstall the memory DIMM.
4. Remove the EIO device from the product.
5. Turn the product on.
If the error no longer exists, follow these steps.
1. Install the DIMM and EIO device one at a
time, making sure to turn the product o
and then on as you install each device.
2. Replace the DIMM or EIO device that you
determine caused the error.
3. Reconnect all cables that connect the
product to the network or computer.
8X.YYYY EIO ERROR The EIO accessory card in slot [X] has
encountered a critical error.
1. Turn the product o and then on.
2. Turn the product o, reseat the EIO
accessory in slot [X], and then turn the
product on.
3. Turn the product o, remove the EIO
accessory from slot [X], install it in a
dierent EIO slot, and then turn the product
on.
4. Replace the EIO accessory in slot [X].
8X.YYYY EMBEDDED JETDIRECT ERROR The embedded HP Jetdirect print server has
encountered a critical error.
1. Turn the product o and then on.
2. If the message persists, contact an HP-
authorized service or support provider.
150 Chapter 10 Solve problems ENWW