HP LaserJet P3010 Series - User Guide

Table 10-1 Control-panel messages (continued)
Control panel message Description Recommended action
41.3 UNEXPECTED SIZE IN TRAY <X>
For help press
alternates with
LOAD TRAY <X> [TYPE] [SIZE]
To use another tray press OK
You have congured the tray for a dierent size
of paper than the print job requires.
1. Reload the tray with the correct paper size.
2. Make sure the paper size that is specied in
the software program, the printer driver,
and the control panel are all the same.
3. Press the OK button and scroll to the TRAY
<X> SIZE = <Size> option. Recongure the
size in a tray to match the size required for
the print job.
4. If the error does not clear, turn the product
o and then on.
5. If the message persists, contact an HP-
authorized service or support provider.
41.X ERROR
For help press
alternates with
41.X ERROR
To continue press OK
A temporary printing error occurred. 1. Press the OK button. The page containing
the error automatically reprints if jam
recovery is enabled.
2. Turn the product o and then on.
3. If the message persists, contact an HP-
authorized service or support provider.
49.XXXX ERROR
To continue turn o then on
A critical rmware error has occurred.
This error could be caused by several external
inuences that are not directly related to the
product hardware or rmware:
●
The computer operating system
●
The network connection
●
The printer driver
●
The software program
●
The document le
To help isolate the cause of the problem, identify
the actions you were performing before the error
occurred.
1. Turn the product o for 20 minutes, and
then turn it on.
2. If you can isolate the cause of the error to
an external inuence, try to resolve the
problem by repairing the external
component.
3. If the message persists, contact an HP-
authorized service or support provider.
50.X FUSER ERROR
For help press
A fuser error has occurred. 1. Turn the product o and then on.
2. If the message persists, contact an HP-
authorized service or support provider.
51.XY ERROR
For help press
alternates with
51.XY ERROR
To continue turn o then on
A temporary printing error occurred. 1. Turn the product o and then on.
2. If the message persists, contact an HP-
authorized service or support provider.
ENWW Interpret control-panel messages 147