HP Color LaserJet CM1312 MFP Series - Software Technical Reference

HP Printer-Driver Diagnostic Printer Check Tool
Use the HP Printer-Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program,
to determine whether the correct and most current printer-driver for the product is in use. To access the
HP Printer-Driver Diagnostic Printer Check Tool:
1. Open a Web browser.
2. Go to the following website:
www.hp.com/go/drivercheck
When the HP Printer-Driver Diagnostic Printer Check Tool runs, the products that are currently installed
on the computer appear in a list. The tool gathers information about the product, printer-drivers, and
system setup to diagnose the software printer-driver configuration and check the printer-driver.
When the HP Printer-Driver Diagnostic Printer Check Tool is open, select the HP product that you want
to check. The tool verifies whether the latest printer-driver is being used, provides feedback if an
incorrect printer-driver is being used, and indicates whether an updated version of the printer-driver is
available. Click the latest version of the printer-driver to download and install it.
The data that the HP Printer-Driver Diagnostic Printer Check Tool gathers is stored anonymously so
that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the
computer.
ENWW HP Printer-Driver Diagnostic Printer Check Tool 23
Software Description