HP Color LaserJet CM1312 MFP Series Software Technical Reference
HP Color LaserJet CM1312 MFP Series Printer Software Technical Reference
Copyright and license Trademark credits ©2008 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, PostScript®, and the Acrobat® logo are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Purpose and scope Introduction ........................................................................................................................................... 1 Software technical reference overview ................................................................................................. 2 Product comparison ............................................................................................................................. 3 Product features ................
Printer-driver version numbers for MS Windows operating systems ................ 21 HP Printer-Driver Diagnostic Printer Check Tool ............................................................................... 23 Advanced color use ............................................................................................................................ 24 Restrict color printing .........................................................................................................
Help folder ......................................................................................................... 52 Troubleshooting ................................................................................ 54 Paper and Print Media ...................................................................... 56 Color Printing Tools .......................................................................... 56 Animated Demonstrations ................................................................
HP Embedded Web Server (HP EWS) .............................................................................................. 90 Status tab ........................................................................................................................... 90 Device Status .................................................................................................... 91 Supplies Status .................................................................................................
3 Installing Windows solutions software components Introduction ....................................................................................................................................... 113 Supported operating systems for Windows ...................................................................................... 114 Install overview .................................................................................................................................
Change the printer-driver settings for Windows ............................................................................... 160 Printing Preferences printer-driver tabs ........................................................................... 160 Properties printer-driver tabs ........................................................................................... 161 Help system .........................................................................................................................
% of actual size option ................................................................................... 181 Document preview image ................................................................................................ 182 Watermarks group box .................................................................................................... 182 Current watermarks ......................................................................................... 183 Watermark message ...................
Internet Services .............................................................................................................. 203 Device Settings tab features ............................................................................................................ 204 Form to Tray Assignment ................................................................................................ 205 Font Substitution Table ........................................................................................
Accessing Memory Cards through the Macintosh (HP LaserJet CM1312 MFP only) ................................................................................................................ 223 System requirements ....................................................................................................... 224 Operating-system support ............................................................................................... 224 Availability ......................................................
Paper/Quality tab features ................................................................................................................ 253 Paper Options .................................................................................................................. 254 Paper size: ...................................................................................................... 254 Custom Paper Size: ........................................................................................
WARRANTY AND COPYRIGHT ..................................................................... 270 Warranty ......................................................................................... 270 Copyright ........................................................................................ 270 Index .................................................................................................................................................................
xiv ENWW
List of tables Table 1-1 Software technical reference overview .............................................................................................. 2 Table 1-2 User documentation availability and localization ............................................................................... 8 Table 2-1 Drivers included with the HP Color LaserJet CM1312 MFP Series solutions software ................... 21 Table 2-2 Color access control tools ...........................................................
xvi ENWW
List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 ENWW HP Color LaserJet CM1312 MFP Series Animated Getting Started Guide – Main screen ........
Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 Figure 2-40 Figure 2-41 Figure 2-42 Figure 2-43 Figure 2-44 Figure 2-45 Figure 2-46 Figure 2-47 Figure 2-48 Figure 2-49 Figure 2-50 Figure 2-51 Figure 2-52 Figure 2-53 Figure 2-54 Figure 2-55 Figure 2-56 Figure 2-57 Figure 2-58 Figure 2-59 Figure 2-60 Figure 2-61 Figure 2-62 Figure 2-63 Figure 2-64 Figure 2-65 Figure 2-66 Figure 2-67 Figure 2-68 Figure 2-69 Figure 2-70 Figure 2-71 Figure 2-72 Figure 2-73 Figure 2-74 Figure 2-75 Figure 2-76 Figure 2
Figure 2-79 HP EWS Status tab – Device Configuration page (3 of 6) ............................................................ 93 Figure 2-80 HP EWS Status tab – Device Configuration page (4 of 6) ............................................................ 93 Figure 2-81 HP EWS Status tab – Device Configuration page (5 of 6) ............................................................ 93 Figure 2-82 HP EWS Status tab – Device Configuration page (6 of 6) ....................................................
Figure 3-12 Animated GSG – Adjust the paper tray guides and load paper screen ...................................... 122 Figure 3-13 Animated GSG – Adjust the paper guides against the paper and reinsert tray screen .............. 123 Figure 3-14 Animated GSG – Connect the power cord screen ...................................................................... 123 Figure 3-15 Animated GSG – Connect the phone cord (fax models only) screen .........................................
Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24 Figure 4-25 Figure 4-26 Figure 4-27 Figure 4-28 Figure 4-29 Figure 4-30 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 Figure 6-
Figure 6-6 Paper/Quality tab – Special pages – Covers ................................................................................ 260 Figure 6-7 Special pages – Print pages on different paper ............................................................................ 261 Figure 6-8 Document Preview image ............................................................................................................. 262 Figure 6-9 Paper/Quality tab – Print Quality group box ...............................
Purpose and scope 1 Purpose and scope Introduction This software technical reference (STR) provides information about and troubleshooting tips for the solutions software for the product. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
Software technical reference overview The following table describes the structure of this STR. Table 1-1 Software technical reference overview Chapter Content Chapter 1, Purpose and scope This chapter contains basic information about the HP Color LaserJet CM1312 MFP Series product and its software: ● Overview of the HP Color LaserJet CM1312 MFP Series printer ● Solutions software overview.
Purpose and scope Product comparison The product is available in the following configurations. HP LaserJet CM1312 MFP ENWW ● Prints color pages at speeds up to 8 pages per minute (ppm), and monochrome pages at speeds up to 12 ppm ● PCL 6 printer-driver ● Tray 1 holds up to 150 sheets of paper or up to 10 envelopes ● HP LaserJet CM1312nfi MFP (fax/photo-card model) HP LaserJet CM1312 MFP, plus: ● 10/100 Base-T network port ● V.
Product features Performance ● Prints up to 8 ppm (color) or 12 ppm (monochrome). Print quality ● 1,200 dots per inch (dpi), with Image REt 3600 text and graphics. ● Adjustable settings to optimize print quality. ● The HP ColorSphere toner cartridge has a finer toner formulation that provides sharper text and graphics. Fax (HP LaserJet CM1312nfi MFP (fax/photo-card model) only) ● Full-functionality fax capabilities with a V.34 fax; includes a phone book, fax/tel, and delayed-fax features.
Purpose and scope Product walkaround HP LaserJet CM1312 MFP front view 1 Tray 1 2 Print-cartridge door latch 3 Top (face-down) output bin 4 Flatbed scanner 5 Control panel 6 Front door for jam access HP LaserJet CM1312 MFP back view ENWW 7 Power connector 8 Rear door for jam access 9 Hi-Speed USB 2.
HP LaserJet CM1312nfi MFP (fax/photo-card model) front view 1 Tray 1 2 Print-cartridge door latch 3 Top (face-down) output bin 4 Control panel 5 Automatic document feeder (ADF) input tray 6 Automatic document feeder (ADF) output bin 7 Memory card slots HP LaserJet CM1312nfi MFP (fax/photo-card model) back view 6 8 Power connector 9 Rear door for jam access 10 Fax ports 11 Hi-Speed USB 2.0 port and network port.
Purpose and scope Interface ports ENWW 1 Fax ports (HP LaserJet CM1312nfi MFP (fax/photo-card model) only) 2 Network port (HP LaserJet CM1312nfi MFP (fax/photo-card model) only) 3 Hi-Speed USB 2.
Documentation availability and localization The documentation in the following table is available for the HP Color LaserJet CM1312 MFP Series printer. Table 1-2 User documentation availability and localization 8 Document name Languages Part number Location HP Color LaserJet CM1312 MFP Series Printer User Guide English CC430-90975 Arabic CC430-90969 Catalan CC430-90970 This product's user guide is available in electronic format on the solutions software CD in both .CHM and .PDF format.
ENWW Document name Languages Part number Location HP Color LaserJet CM1312 MFP Series Printer Getting Started Guide ● Catalan CC430–90930 ● Dutch ● English The Getting Started Guide for this product is available in hard copy and comes in the box with the product.
Table 1-2 User documentation availability and localization (continued) 10 Document name Languages Part number Location HP Paper and Print paper Guide English CC430–90941 Arabic CC430–90935 Catalan CC430–90936 The HP Paper and Print Media Guide is included on the solutions software CD for this product.
Download the solutions software from the Web, or order it on a CD from an HP fulfillment center. NOTE: This STR describes printer-drivers that are shipped with the solutions software CD. This STR does not describe any printer-drivers that might be released for use by support personnel. The following table lists the availability of software components for this product.
HP.com — links from Install More Software button in CD browser Easy Printer Care Universal Printer-Driver Basic Color Match Tool (Windows Vista and XP only) HP Smart Web Printing (Windows Vista and XP only) Marketing Resource Software (Windows Vista and XP only) PhotoSmart Essentials Topics: ● Solutions software on the Web ● In-box solutions software CDs Solutions software on the Web All of the solutions software that is contained on the installation CD is also available on the Web.
● Printer-drivers ● Setup ● Manuals The solutions software file for each language that is on the solutions software CD resides in the Manuals directory. NOTE: File layouts differ by language for each regional version of the solutions software CD. To view the files, insert the solutions software CD, right-click Start, click Explore, and then select the CD-ROM drive.
● ● ● ● 14 ◦ NO = Norwegian (Norsk) ◦ SK = Slovak ◦ SV = Swedish (Svenska) Europe 3 (part number CC430-60117) ◦ EN = English ◦ HU = Hungarian (Magyar) ◦ PL = Polish (Polski) ◦ RO = Romanian (English printer-driver) ◦ TR = Turkish (Turkçe) Asia Pacific (part number CC4307-60119): ◦ ZHCN = Simplified Chinese ◦ ZHTW = Traditional Chinese ◦ EN = English ◦ KO = Korean ◦ TH = Thai Macintosh worldwide (part number CC430-60120 ◦ NL = Dutch (Nederland) ◦ FR = French (Français) ◦ E
Software description Introduction The HP Color LaserJet CM1312 MFP Series product comes with software and installers for Microsoft Windows and for Apple, Inc., Macintosh systems. Linux and UNIX® systems also support the HP Color LaserJet CM1312 MFP Series product, and software is available on the Web. For information about specific system installers, printer-drivers, and components, see the section that corresponds to that system.
Windows solutions software Topics: ● Printing system and installer ● HP Color LaserJet CM1312 MFP Series printer-drivers Printing system and installer Topics: ● HP Color LaserJet CM1312 MFP Series solutions software CD for MS Windows systems ● Installer features HP Color LaserJet CM1312 MFP Series solutions software CD for MS Windows systems In the Microsoft Windows 2000, Windows XP, Windows Server 2003, or Windows Vista environments, insert this product's solutions software CD into the CD-ROM drive
If the screen does not appear when you insert the software CD into the CD-ROM drive, follow these steps to open the CD-ROM browser: 1. Click Start. 2. Click Run. 3. Click Browse…, and then navigate to the root directory of the software CD. 4. Double-click the AUTORUN.EXE file to start the animated getting started guide.
3. Click Browse…, and then navigate to the root directory of the software CD. 4. Double-click the SETUP.EXE file to start the installer. The main screen of the software CD-ROM browser contains installation and documentation options in the left panel. Move the cursor over each option to see a description of that option in the right panel. NOTE: The options that are available for each product might differ from those in the figure.
The common installer offers the following features: ● The HP Color LaserJet CM1312 MFP Series solutions software CD features an interactive software interface. ● The network connection is integrated so that you can install printer-drivers and connect to a networked product in a single process.
Select the best printer-driver HP printer-drivers are designed for different environments and uses. See the printer-driver Help for available features. Topics: ● Complete LaserJet printing system ● HP PCL 6 ● HP LaserJet printing system Complete LaserJet printing system Use the solutions software CD to install the necessary set of printer-drivers and other software for the product. HP PCL 6 Overall, the HP PCL 6 provides the best performance, print quality, and printer-feature support for most users.
Table 2-1 Drivers included with the HP Color LaserJet CM1312 MFP Series solutions software Install Method/ Operating System HP PCL 6 WIA TWAIN & FAX X X SCAN & FAX PostScript 3 Microsoft Windows 2000 X Microsoft Windows 2003 X Microsoft Windows XP X Microsoft Windows Vista X Software Description Express Install Recommended Install Microsoft Windows XP X Microsoft Windows Vista X Add Printer Wizard Install Microsoft Windows 2000 X Microsoft Windows 2003 X Microsoft Windows XP X M
Windows Server 2003, or Windows Vista environment, follow these steps to find information about the version of your printer-driver: 1. Click Start. 2. Select Settings. NOTE: In Microsoft Vista, there is no Setting command; click Control Panel, and then click Hardware and Sound. 3. If your computer is running Windows Server 2003 or Windows XP, click Printers and Faxes. If your computer is running Windows 2000, click Printers. 4. Right-click the product icon. 5. Click Properties. 6.
HP Printer-Driver Diagnostic Printer Check Tool Use the HP Printer-Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to determine whether the correct and most current printer-driver for the product is in use. To access the HP Printer-Driver Diagnostic Printer Check Tool: 1. Open a Web browser. 2. Go to the following website: When the HP Printer-Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list.
Advanced color use The product provides automatic color features that generate excellent color results. Carefully designed and tested color tables provide smooth, accurate color renditions of all printable colors. The product also provides sophisticated tools for the experienced professional.
Paper selection For the best color and image quality, select the appropriate paper type from the software product menu or from the printer-driver. Color options In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer-driver.
Match colors The process of matching product output color to your computer screen is complex, because printers and computer monitors use different methods of producing color. Monitors display colors by using light pixels that use an RGB (red, green, blue) color process, but printers print colors by using a CMYK (cyan, magenta, yellow, and black) process.
HP Basic Color Match tool The HP Basic Color Match tool allows you to adjust spot color in your printed output. For example, you can match the color of your company logo on your printed output. You can save and use the new color schemes for specific documents or all printed documents, or you can create multiple color schemes that you can choose from later. ENWW 1. In HP ToolboxFX, select the Help folder. 2. In the Color Printing Tools section, select Basic Color Match. This opens an HP.
HP ToolboxFX This section provides information about the following topics: ● HP ToolboxFX overview ● System requirements ● Key features ● HP ToolboxFX folders ● Other screens HP ToolboxFX overview NOTE: HP ToolboxFX is available for Windows XP 32-bit, Windows Vista 32-bit, and Windows Vista 64-bit operating systems only. HP ToolboxFX is only available with a Recommended installation. It is not available with an Express installation.
● Main content area. Click any of the products or folders listed in the Devices Pane to see information about that product in the main content area of the HP ToolboxFX window. ● Toolbar. A toolbar appears at the top of the main content area. This toolbar contains controls for printing, refreshing the page, ordering supplies, and getting help. ● Other Links pane. The Other Links pane is visible in the lower-left corner of the HP ToolboxFX window.
to the specific computer that prints to the product. This feature is provided through HP ToolboxFX and is turned on by default. Figure 2-3 HP device alert – LOAD PAPER pop-up message System-tray icon alert The system-tray icon feature shows information about all of the current alert conditions for the product. An HP Device Alert icon appears in the Microsoft Windows system tray when an alert condition occurs. This feature is turned on by default.
Alerts folder ● Product Information folder ● Fax folder ● Help folder ● System Settings folder ● Print Settings folder ● Network Settings folder Software Description ● Status folder The Status folder contains the following panes: ● Device Status ● Supplies Status ● Device Configuration ● Network Summary ● Print Info Pages ● Color Usage Job Log ● Event Log Figure 2-4 HP ToolboxFX Status folder ENWW HP ToolboxFX 31
Device Status The Device Status pane shows product status messages from the product. Figure 2-5 HP ToolboxFX Status folder – Device Status pane NOTE: This product includes a Supplies Status section and a Supplies Information section on the Device Status screen. These sections provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables.
Supplies Status The Supplies Status pane provides detailed information about the CMYK print cartridges. This information is not available if a non-HP print cartridge is installed in the product.
Device Configuration The Device Configuration pane shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen should be consistent with the configuration page that the product generates.
Software Description Figure 2-10 HP ToolboxFX Status folder – Device Configuration pane pane (3 of 5) Figure 2-11 HP ToolboxFX Status folder – Device Configuration pane pane (4 of 5) ENWW HP ToolboxFX 35
Figure 2-12 HP ToolboxFX Status folder – Device Configuration pane pane (5 of 5) Network Summary The Network Summary pane shows the values for all of the network settings that are available for the product. The contents of this screen should be consistent with the configuration page that the product generates.
Software Description Figure 2-14 HP ToolboxFX Status folder – Network Summary pane (2 of 3) Figure 2-15 HP ToolboxFX Status folder – Network Summary pane (3 of 3) ENWW HP ToolboxFX 37
Print Info Pages Use the Print Info Pages pane to print the internal special pages that the product generates. Click Print next to the name of the page to be printed. Figure 2-16 HP ToolboxFX Status folder – Print Info Pages pane The content of these reports is generated by the product firmware, not by HP ToolboxFX.
Color Usage Job Log Click the Color Usage Job Log pane to complete the following tasks: ● Find the product serial number under the Product Information subheading. ● Check the number of print jobs stored under the Usage Totals subheading. The log also includes information about how much color the product has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
Event Log Use the Event Log pane to monitor events for the product. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the product.
● Set up E-mail Alerts Software Description Figure 2-19 HP ToolboxFX Alerts folder Set up Status Alerts Use this folder to set up status alerts for the product. Select the Turn on alerts option, and then click Apply to turn on alerts. Figure 2-20 HP ToolboxFX Alerts folder – Set up Status Alerts pane Select options under Show an alert to receive alerts like those in the following table.
Table 2-3 Event alerts for HP ToolboxFX Pop-up alerts and system-tray icon alerts Event Supplies warnings Order Cyan, Magenta, Yellow, or Black Cartridge Supplies errors ● Cyan, Magenta, Yellow, or Black Incorrect ● Cyan, Magenta, Yellow, or Black Missing ● Non-HP Cyan, Magenta, Yellow, or Black Cartridge ● Unauthorized Cyan, Magenta, Yellow, or Black Cartridge ● Replace Cyan, Magenta, Yellow, or Black ● Cyan, Magenta, Yellow, or Black E-label Error ● Replace Yellow, Magenta, or Cyan in Mo
● Insufficient memory ● Manual feed ● Non-HP print cartridge installed ● Unauthorized supply installed ● Paper out ● Productmispick ● Remove jam ● Unexpected paper size Software Description Table 2-3 Event alerts for HP ToolboxFX (continued) Select one or more formats for the alert under Show the alert: ● A pop-up message ● A system-tray icon NOTE: Click Apply to make the changes take effect.
Figure 2-22 HP ToolboxFX Alerts folder – Set up E-mail Alerts pane (2 of 3) Figure 2-23 HP ToolboxFX Alerts folder – Set up E-mail Alerts pane (3 of 3) E-mail messages can be sent about the supplies status of, or events (such as a jam) related to, the product. Select the specific events about which you want notification. Use the following procedure to activate this feature: 44 1. Type in a valid e-mail address. Up to two e-mail addresses can be configured to receive messages for each event. 2.
To ensure that the correct e-mail addresses have been used and that the SNMP server information is valid, click the Test E-mail Settings button.
Demonstration Pages Use the Demonstration Pages pane to print a Print Quality Demonstration Page or a Product Demonstration Page. Click the Print button next to the desired output. Figure 2-25 HP ToolboxFX Product Information folder – Demonstration Pages pane Fax folder You can use the panes in the Fax folder to perform fax tasks from your computer.
● Junk Faxes pane Software Description Figure 2-26 HP ToolboxFX Fax folder Fax Receive pane The Fax Receive pane lists the following options for receiving faxes: ● Print the received faxes. This is the default selection. If you select this option, you also have the option to receive a notification (pop-up) message when a fax is printed. ● Forward received faxes to a different fax machine. If you select this option, you must also type a fax number for the machine to which you are forwarding a fax.
Figure 2-27 HP ToolboxFX Fax folder – Fax Receive pane Fax Phone Book pane The Fax Phone Book pane shows the product phone book data. The maximum number of characters that a name can have in a phone book entry is 16. Only 12 of these characters are displayed on the product control panel, because four characters are used to display the phone book entry number (for example, 011:). The maximum number of characters that a telephone number can have is 50.
● To add an individual contact to the speed-dial list, select the row of the speed-dial number that you want to specify. Type the contact name in the Contact name window. Type the fax number in the Fax number window. Click Add. ● To add a group of contacts to the speed-dial list, select the row of the speed-dial number that you want to specify. Click Add/Group.
● - ● * ● # ● R ● W ● . ● , ● NOTE: Click Apply for the changes to take effect. Fax Send Log pane The Fax Send Log pane lists all recently sent faxes and information about them, including the date and time sent, job number, fax number, page count, and the results. The Results column provides the fax status. If the fax attempt was unsuccessful, this column provides a description of why the fax was not sent.
Software Description Figure 2-29 HP Toolbox FX Fax folder – Fax Send Log pane Fax Receive Log pane The Fax Receive Log pane provides a list of all recently received faxes and information about them including the date and time received, job number, fax number, page count, and results. The Results column provides the fax status. If the fax attempt was unsuccessful, this column provides a description of why the fax was not sent. The Fax Receive Log pane can be used to block future faxes.
Figure 2-30 HP Toolbox FX Fax folder – Fax Receive Log pane Junk Faxes pane The Junk Faxes pane provides a list of all numbers that are blocked. Add, modify or delete blocked fax numbers on this screen. NOTE: Click Apply for the changes to take effect.
Troubleshooting ● Paper and Print Media ● Color Printing Tools ● Animated Demonstrations ● User Guide All of the content in the Help folder is static HTML content, except for the animated demonstrations. This content contains hyperlinks, and Next and Previous buttons, that can be used to navigate through the various sections of the Help content.
Figure 2-33 HP ToolboxFX Help folder (2 of 2) Troubleshooting The following options are available in the Troubleshooting pane: 54 ● Troubleshooting. Click this button to open the Troubleshooting chapter of the HP Color LaserJet CM1312 MFP Series Printer User Guide. ● Print. Click this button to print the Print Quality Troubleshooting panes ● Print Basic Colors. Click this button to print a single page of basic color palette options.
● View Custom Colors. Click this button to explore the basic and custom productcolor palette options. ● Print Page and Clean. Follow the onscreen directions to clean the product paper path.
Paper and Print Media Figure 2-36 HP ToolboxFX Help folder –Paper and Print Media pane Color Printing Tools The following options are available in the Color Printing Tools pane: ● Print Basic Colors ● View Custom Colors ● Basic Color Match Figure 2-37 HP ToolboxFX Help folder –Color Printing Tools pane 56 Chapter 2 Software description ENWW
Animated Demonstrations ● Get the best print quality ● Load Paper Tray 1 ● Load Legal Paper Tray 1 ● Load originals in the ADF ● Plug in fax phone cord ● Insert a memory card ● Replacing a print cartridge ● ADF Paper jam removal ● Paper jam removal from input trays ● Paper jam removal from fuser ● Clean the glass on your device ● Manual duplex printing (printing on both sides of the paper ● Send a fax ● Replace control panel bezel Software Description The following demonstratio
User Guide The following options are available in the User Guide pane: ● Interactive User Guide. Click this button to open the user guide in a .CHM version. This view is similar to a Web-page format. ● Printer-Friendly User Guide. Click this button to open a .PDF version of the user guide. Opening the document in this view might require you to download the Adobe Acrobat Reader. To download the Adobe Acrobat Reader, see the following website: www.adobe.com/products/acrobat/readstep2.
● Password ● Print Settings Device Information The pane stores data about the product for future reference. The information that you type in these fields appears on the Configuration Page. You can type any character in each of these fields. Software Description Figure 2-40 HP ToolboxFX System Settings folder – Device Information pane NOTE: Click Apply to make any changes take effect.
Paper Handling Use the Paper Handling pane to change the paper-handling defaults for the product. Figure 2-41 HP ToolboxFX System Settings folder – Paper Handling pane Print Quality Use the Print Quality pane to change the print-quality defaults for the product. Figure 2-42 HP ToolboxFX System Settings folder – Print Quality pane Click Apply to make the changes take effect.
Print Density Use the settings on the Print Density pane to adjust the amount of toner that the product uses for images, pages, and documents.
The Print Density pane contains the following settings: ● Contrasts. Contrast is the density difference between light (highlight) and dark (shadow) colors. To increase the difference between light and dark colors (equivalent to a negative highlight adjustment and a positive shadow adjustment), use a positive contrast setting. To decrease the difference between light and dark colors (equivalent to a positive highlight adjustment and a negative shadow adjustment), use a negative contrast setting.
The following table shows the paper types that the product supports and the default fuser mode for each paper type.
Figure 2-47 HP ToolboxFX System Settings folder – Extended Print Modes pane (2 of 5) Figure 2-48 HP ToolboxFX System Settings folder – Extended Print Modes pane (3 of 5) 64 Chapter 2 Software description ENWW
Software Description Figure 2-49 HP ToolboxFX System Settings folder – Extended Print Modes pane (4 of 5) Figure 2-50 HP ToolboxFX System Settings folder – Extended Print Modes pane (5 of 5) The Extended Print Modes screen contains a Print Modes section and an Optimize section. The Print Modes section of the Extended Print Modes screen contains a list of media types, as well as four different controls that can be chosen to modify the engine print mode separately for each paper type.
● HP Premium Choice Matte 120g ● HP Color Laser Brochure Matte 160g ● HP Matte 200g ● HP Presentation Glossy 130g ● HP Color Laser Brochure Glossy 160g ● HP Tri-fold Color Laser Brochure Glossy 160g ● HP Color Laser Photo Glossy 220g ● HP Photo 220g ● HP Photo Plus 220g ● Light 60-74g ● Mid-Weight 96-110g ● Heavy 111-130g ● Extra Heavy 131-175g ● Heavy Glossy 111-130g ● Extra Heavy Glossy 131-175g ● Card Glossy 176-220g ● Transparency ● Labels ● Letterhead ● Envelope
Table 2-5 Print Modes section controls Control Description/Option Fusing The fuser temperature control in the engine is a complex algorithm that is based on the print mode and print-duty cycle. An “increase” or “decrease” in fuser temperature means that the fuser control algorithm increases or decreases the current temperature target by some amount, which depends on paper type and other factors. Transfer ● No adjustment. ● Paper curl-up and Paper curl-down.
Table 2-5 Print Modes section controls (continued) Control Toner Description/Option ● Rough paper. ● Less transfer/More transfer (-5, -4, -3, -2, -1, +1, +2, +3, +4, +5). See Less transfer/More transfer (-5, -4, -3, -2, -1, +1, +2, +3, +4, +5) in the Transfer control row. The following settings are available for the Toner control: ● No adjustment. ● Dry paper. See Dry paper in the Transfer control row. ● Humid paper. See Humid paper in the Transfer control row. ● Rough paper.
System Setup Use the System Setup pane to change the system defaults for the printer. Software Description Figure 2-51 HP ToolboxFX System Settings folder – System Setup pane The following Jam recovery settings are available: ● Auto (default) ● On ● Off The following Auto continue settings are available: ● On ● Off (default) Set the Connection time-out (I/O) setting to any value from 5 to 7200 seconds. The default for this setting is 120 seconds.
Service Use the Service pane to start the cleaning mode procedure on the product. Figure 2-52 HP Toolbox FX System Settings folder – Service pane During the printing process, paper, toner, and dust particles accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner speck or smearing. Click Start to run the cleaning mode procedure on the product. Device Polling Use the Device Polling pane to control product polling.
You can turn off Device Polling to reduce network traffic, but doing so also disables some HP ToolboxFX features: pop-up alerts, fax log updates, and scanning by using the Scan To button. Selecting Turn off device polling on the Device Polling folder and then clicking Apply does not turn off HP ToolboxFX, but acts like a master switch to turn off all polling. You can then go back into HP ToolboxFX and turn off individual components such as the Scan To function or some fax functions.
Password Use the Password pane to set a password for the product. Figure 2-55 HP Toolbox FX System Settings folder – Password pane Network administrators can set user passwords to protect network settings. After a password is set, only users who know the password have access to certain pages within HP ToolboxFX. If a password has been set, the user is prompted to enter the password.
Print Settings Use the Print Settings folder to change the printing defaults for the product. Software Description Figure 2-56 HP Toolbox FX Print Settings folder Print Settings folder Use the Print Settings folder to change the printing defaults for the product. This folder displays the following panes: ● Printing ● PCL5c ● PostScript ● Photo NOTE: The Printing pane displays the same information as the Print Settings folder.
Table 2-6 Printing options and settings (continued) Option Settings Courier font ● Dark ● Regular (default) ● Landscape ● Portrait (default) Orientation Figure 2-57 HP Toolbox FX Print Settings folder – Printing pane NOTE: Click Apply to make any changes take effect.
PCL5c Use the PCL5c pane to change the PCL defaults for the product. Software Description Figure 2-58 HP Toolbox FX Print Settings folder – PCL5 pane NOTE: Click Apply to make any changes take effect. PostScript Use the PostScript pane to change the postscript emulation defaults for the product. Figure 2-59 HP Toolbox FX Print Settings folder – PostScript pane NOTE: Click Apply to make the changes take effect.
Photo Use the Photo pane to change the photo setting defaults for the product. Figure 2-60 HP Toolbox FX Print Settings folder – Photo pane Click Apply to make the changes take effect. Network Settings folder The Network Settings folder is only available with a network installation. This product contains onboard networking support. This product does not require the use of an external Jetdirect box for network connectivity. Use Network Settings options to configure the network settings for the product.
Software Description Figure 2-61 HP ToolboxFX Network Settings folder (1 of 4) Figure 2-62 HP ToolboxFXNetwork Settings folder (2 of 4) ENWW HP ToolboxFX 77
Figure 2-63 HP ToolboxFX Network Settings folder (3 of 4) Figure 2-64 HP ToolboxFX Network Settings folder (4 of 4) 78 Chapter 2 Software description ENWW
Network Summary The Network Summary pane provides an overview of the network settings that are enabled for the product.
Figure 2-67 HP ToolboxFX Network Settings folder – Network Summary pane (3 of 3) The settings appear under the following headings: 80 ● TCP/IP (v4) ● TCP/IP (v6) Features ● Network Identification ● Network Hardware Configuration ● SNMP ● Network Statistics ● Enabled Features Chapter 2 Software description ENWW
IPv4 Configuration Software Description Figure 2-68 HP ToolboxFX Network Settings folder – IPv4 Configuration pane IPv6 Configuration Figure 2-69 HP ToolboxFX Network Settings folder – IPv6 Configuration pane ENWW HP ToolboxFX 81
Network Identification Use the Network Identification pane to modify network settings and to restore default network settings. Figure 2-70 HP ToolboxFX Network Settings folder – Network Identification pane Advanced Use the Advanced pane to set advanced networking features for the printer. Figure 2-71 HP ToolboxFX Network Settings folder – Advanced pane The following table shows the options and settings that are available for the Advanced pane.
Option Settings Enabled Features ● LPD Printing (enabled by default) ● HP SLP Discovery (enabled by default) ● Auto negotiation (default setting) ● Manual negotiation Link Speed and Duplex Automatic Crossover ◦ Link speed: 10 megabits per second (Mbps) or 100 Mbps ◦ Duplex: Full or Half ● Enable (default) ● Disable NOTE: Click Apply to make the changes take effect. SNMP Use the SNMP pane to set SNMP networking features for the product.
Enable SNMP v1 read-write access Enable SNMP v1 read-only access (uses “public” for the Get Community value) Select this option to enable SNMP v1 agents on the product. Custom community names can be configured to control management access to the product. These community name settings appear on the lower half of the screen. Set Community name: Type the SNMP Set Community name (password) to allow SNMP information to be configured (or written) on the product.
Click the Support and Troubleshooting link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. Product Registration screen Click the Product Registration link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. Shop for Supplies screen Click the Shop for Supplies link in the upper-right corner of the HP ToolboxFX screens.
dropped into the shopping cart, ready for checkout. This process ensures that the correct supplies are ordered from the selected reseller.
HP Solution Center The HP Solution Center is installed automatically when you select a Recommended installation of the product's solutions software. To start the HP Solution Center, click Start, Programs, HP, and HP Solution Center. You can also double-click the HP Solution Center icon on your desktop shortcut. The following screen appears.
Click this button to display the HP Product Recycling website. Home page When the HP Solution Center appears, the first screen is the Home page. If you navigate to other HP Solution Center pages, click the Home icon to return to the Home page. The Home page contains the Utilities option. Utilities button Clicking this button opens the Device Status subfolder in HP ToolboxFX. Help page Click the Help icon to open the Help page, which contains several help options.
Option Description Order supplies and accessories for your HP product Clicking this option opens an HP Solution Center dialog box that asks: Use of this function requires an Internet connection. Do you wish to proceed? Click OK to open the HP Online Shopping page. Shop for any HP Product When you want to buy lots of prints, buy them online! Photo gifts Clicking this option opens an HP Solution Center dialog box that asks: Use of this function requires an Internet connection.
HP Embedded Web Server (HP EWS) HP EWS is a Web-based program that allows users to control settings on the product through the Web browser. HP EWS can only be accessed if the HP Color LaserJet CM1312 MFP Series productis installed through a network rather than a USB connection. To access HP EWS, open a Web browser and type the product's IP address in the address bar. The product's IP address is documented on a configuration page.
Device Status The Device Status page shows product status messages from the product. The Device Status page also contains some pertinent product information and product settings. Software Description Figure 2-75 HP EWS Status tab – Device Status page Supplies Status The Supplies Status page shows the status of all of the product supplies, including the black, cyan, magenta, and yellow print cartridges.
Device Configuration The Device Configuration page shows the values of all of the settings that are available in the product. The contents of this page are consistent with the configuration page that is generated by the firmware.
Software Description Figure 2-79 HP EWS Status tab – Device Configuration page (3 of 6) Figure 2-80 HP EWS Status tab – Device Configuration page (4 of 6) Figure 2-81 HP EWS Status tab – Device Configuration page (5 of 6) ENWW HP Embedded Web Server (HP EWS) 93
Figure 2-82 HP EWS Status tab – Device Configuration page (6 of 6) Network Summary The Network Summary page contains information about the network and its enabled features.
Figure 2-85 HP EWS Status tab – Network Summary page (3 of 3) Use the Print Info Pages page to print the internal special pages that are generated by the product.
Color Usage Job Log Click the Color Usage Job Log page to do the following: ● Find the product's serial number, which is listed under the Product Information subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the product has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
● System Setup ● Service ● Password NOTE: The System tab opens to the Device Information page. Device Information ● Device Description. This field shows the version of the product that is installed. ● Asset Number. Use this field to assign an identifying asset control number to the product.
Print Quality Use the Print Quality page to change the print quality defaults for the product. Figure 2-91 HP EWS System tab – Print Quality page Print Density Use the Print Density page to control the print density of each print cartridge on the product.
Paper Types Use the Paper Types page to set the default paper type settings for the product. Software Description Figure 2-93 HP EWS System tab – Paper Types page Extended Print Modes Use the Extended Print Modes page to adjust printing process to optimize print quality for various paper types and sizes.
Figure 2-95 HP EWS System tab – Extended Print Modes page (2 of 3) Figure 2-96 HP EWS System tab – Extended Print Modes page (3 of 3) 100 Chapter 2 Software description ENWW
System Setup Use the System Setup page to change settings, such as Jam Recovery and Auto Continue, on the product. Service Use the Service page to start the cleaning mode procedure on the product. Figure 2-98 HP EWS System tab – Service page Password Use this page to set or change the Administrator password. Figure 2-99 HP EWS System tab – Password page Print tab Use the tab to view and configure the print settings for the product.
● PCL5c ● PostScript ● Photo NOTE: The Print tab opens to the Printing page. Printing Use this page to change the printing defaults for the product. Figure 2-100 HP EWS Print tab – Printing page PCL5c Use the PCL5c page to change font information and form length. Figure 2-101 HP EWS Print tab – PCL5c page PostScript Use the PostScript page to change the Print PS Errors option.
Photo Use the Photo page to allow photo features and to change default memory card options. NOTE: This page is not available if the product has the base bundle. Fax tab Use the Fax tab to view and change settings for the following features: ● Fax Receive ● Fax Phone Book NOTE: The Fax tab opens to the Fax Receive page. Fax Receive The Fax Receive page appears the following options for receiving faxes: ● Print Received Faxes. This is the default selection.
The maximum number of characters that a name can have in a phone book entry is 16. Only 12 of these characters appear on the product control panel, because four characters are used to display the phonebook entry number (for example, 001:). The maximum number of characters that a telephone number can have is 50. This includes special characters that are used to insert pauses in the dialing sequence.
● Advanced page ● SNMP page NOTE: The Networking tab opens to the Network Summary page. Network Summary NOTE: The Network Summary page under the Networking tab is the same as the Network Summary page under the Status tab. IPv4 Configuration Use the IPv4 Configuration page to configure the IP address for, and host and domain names for, the product.
Network Identification Figure 2-109 HP EWS Networking tab – Network Identification page Advanced page Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the product. Figure 2-110 HP EWS Networking tab – Advanced page SNMP page Use this page to configure the SNMP settings for the product. NOTE: Changing SNMP settings can cause a loss of communication and functionality.
Software Description Figure 2-111 HP EWS Networking tab – SNMP page ENWW HP Embedded Web Server (HP EWS) 107
HP Customer Participation Program The HP Customer Participation Program is HP's voluntary program for communication between the computer and HP to help HP monitor toner usage. The HP Customer Participation Program is installed automatically by selecting the Easy Install method of the product's solutions software installation and is an option when selecting the Recommended Install method.
Optional software The following options are available on the Install More Software window: ● Universal printer-driver ● Basic Color Match ● Web Printsmart Click this button to go to the HP website to download a universal printer-driver for your product. Basic Color Match HP Basic Color Match software allows you to adjust spot color in your printed output. For example, you can match the color of your company logo on your printed output.
Font support The following sections list the fonts that are included with Windows software and the fonts that are available on the solutions software CDs that came with the product.
ENWW Font name Font style File name CG Times Regular CGTR45W.TTF CG Times Bold CGTR65W.TTF CG Times Bold Italic CGTR66W.TTF CG Times Italic CGTR46W.TTF Clarendon Condensed Bold CLAR67W.TTF Coronet Regular CORONET.TTF CourierPS Regular CPSR45W.TTF CourierPS Bold CPSR65W.TTF CourierPS Bold Oblique CPSR66W.TTF CourierPS Oblique CPSR46W.TTF Garamond Antiqua GARR45W.TTF Garamond Halbfett GARR65W.TTF Garamond Kursiv GARR46W.TTF Garamond Kursiv Halbfett GARR66W.
Table 2-8 Default fonts (continued) Font name Font style File name Letter Gothic Italic LETR46W.TTF Marigold Regular MARIGOLD.TTF New Century Schoolbook Bold NCSR75W.TTF New Century Schoolbook Bold Italic NCSR76W.TTF New Century Schoolbook Italic NCSR56W.TTF New Century Schoolbook Roman NCSR55W.TTF Palatino Bold PALR65W.TTF Palatino Bold Italic PALR66W.TTF Palatino Italic PALR46W.TTF Palatino Roman PALR45W.TTF SymbolPS Regular SYMPS__.TTF Times* Bold TIMR65W.
3 Installing Windows solutions software components Introduction ENWW ● Supported operating systems for Windows ● Install overview ● Windows general installation overview ● Detailed Windows installation instructions ● Install optional software ● User uninstall software ● Software for other operating systems Install Windows solutions software components This product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems.
Supported operating systems for Windows The product supports the following Windows operating systems: Recommended software installation Print and scan driver ● Windows XP (32-bit) ● Windows XP (64 bit) ● Windows Vista (32-bit and 64-bit) ● Windows 2000 ● Windows 2003 Server (32-bit and 64-bit) NOTE: The HP PCL 5 universal printer-driver and HP PS level 3 emulation printer-drivers are only available on the HP support website: www.hp.com/support/CM1312series.
Install overview The solutions software CD is included with the product. See the getting started guide for installation instructions. The printing system includes software for end users and network administrators and printer-drivers for access to the product features and communication with the computer. NOTE: For a list of the network environments that the network-administrator software components support, go to www.hp.
Windows general installation overview Installation is similar for all supported Windows operating systems. For Microsoft Windows 2000, Microsoft Windows Server 2003, Microsoft Windows XP, and Microsoft Windows Vista, the person installing the software must have administrator rights on the system. When the solutions installer runs, the HP LaserJet uninstaller is added to the system.
Animated GSG dialog boxes The Animated GSG dialog boxes are presented in the following order.
Figure 3-3 Animated GSG – Begin Setup screen Figure 3-4 Animated GSG – Remove all orange shipping tape from the product screen 118 Chapter 3 Installing Windows solutions software components ENWW
Figure 3-6 Animated GSG – Record your Series and Product number for product registration screen ENWW Windows general installation overview 119 Install Windows solutions software components Figure 3-5 Animated GSG – Install accessories screen
Figure 3-7 Animated GSG – Attach the control faceplate screen Figure 3-8 Animated GSG – Remove the clear cover screen 120 Chapter 3 Installing Windows solutions software components ENWW
Figure 3-10 Animated GSG – Prepare the print cartridges screen ENWW Windows general installation overview 121 Install Windows solutions software components Figure 3-9 Animated GSG – Rotate the display screen
Figure 3-11 Animated GSG – Open paper tray screen Figure 3-12 Animated GSG – Adjust the paper tray guides and load paper screen 122 Chapter 3 Installing Windows solutions software components ENWW
Figure 3-14 Animated GSG – Connect the power cord screen ENWW Windows general installation overview 123 Install Windows solutions software components Figure 3-13 Animated GSG – Adjust the paper guides against the paper and reinsert tray screen
Figure 3-15 Animated GSG – Connect the phone cord (fax models only) screen Figure 3-16 Animated GSG – Turn on the product screen 124 Chapter 3 Installing Windows solutions software components ENWW
Figure 3-18 Animated GSG – Verify a network light is illuminated on the network port screen ENWW Windows general installation overview 125 Install Windows solutions software components Figure 3-17 Animated GSG – Connect the network cable screen
Figure 3-19 Animated GSG – Set the language and the location on the control panel (if necessary) screen Figure 3-20 Animated GSG – Optional: Insert a memory card into the reader and view photos on the display screen 126 Chapter 3 Installing Windows solutions software components ENWW
Figure 3-22 Animated GSG – Place the Configuration Report in the ADF and press Start Copy Black to test the ADF screen ENWW Windows general installation overview 127 Install Windows solutions software components Figure 3-21 Animated GSG – Print a Configuration Report screen
Figure 3-23 Animated GSG – If you completed the software installation... screen Unsupported Operating System dialog box The Microsoft Windows NT 4.0, Microsoft Windows 98, and Microsoft Windows Me operating systems do not support this product. When attempting to install the software in these environments, an Unsupported Operating System dialog box appears.
An example of an Unsupported Operating System dialog box is shown in the following figure. Install Windows solutions software components Figure 3-24 Setup Error – Unsupported Operating System, Windows 98 Windows installation for direct connections 1. Quit all open programs. 2. Insert the solutions software CD into the CD-ROM drive. Recommended Install The following two methods are recommended: ● Easy Install ● Advanced Install These two methods are detailed below. Easy Install ENWW 1.
4. The Please Allow All HP Install Wizard Processes window opens. Click Next. 5. The Choose Easy Install or Advanced Install window opens. The following links are available: ● The Software End User License Agreement ● Automatic Software Updates ● The Recommended Software Package* ● Click Here For The HP Privacy Policy ● Click Here For Details On The Internet Connection Capabilities Click Easy Install, and then click Next.
10. The Connect your device now window opens. Connect the USB cable from the computer to the product. Once the USB is connected, the install continues automatically. 11. The Congratulations! Install Finished window opens. Click Exit. Express Install 1. Quit all open programs. 2. Insert the solutions software CD into the CD-ROM drive. 3. On the Select Install to begin installing your new HP device window, click Express Install. 4. On the Express USB Install window, click Express USB Install. 5.
Click Easy Install. The installation progress window opens. 6. The Connection Type window opens. Click Through the network. 7. The Identify a printer window opens. Choose one of the following actions: ● Click Select from a list of detected printers (Recommended). ● Click Specify a printer by address and type the IP Address (IPv4), hostname, or hardware address of the product. Then, click Next. 8. The Firewall Notice window opens. Click Next. 9.
8. If you already have another HP product installed on your computer, the Thank you for buying another HP product screen will appear. You can change the path on which you intend to install your additional HP product. 9. The Connection Type window opens. Click Through the network. 10. The Identify a printer window opens. ● Click Select from a list of detected printers (recommended). ● Click Specify a printer by address and type the IP Address (IPv4), hostname, or hardware address of the product.
The Printers Found window opens displaying the printers discovered on the network. 8. ● If the product appears in the selection box, select it and click Install a discovered network printer. Then, click Next to continue. ● If the product does not appear in the selection box, click Search Again. ● If the product still does not appear in the selection box, click the Help me find my network printer option and click Next. The Congratulations! Install Finished window opens. Click Exit.
built on proven HP printer-driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time. The HP universal printer-driver communicates directly with each HP product, gathers configuration information, and then customizes the user interface (UI) to show the product’s unique, available features.
Detailed Windows installation instructions Solutions software installation for Windows The following section shows the dialog box options that appear when you install the solutions software for the Windows 2000, Windows Server 2003, Windows XP, and Windows Vista operating systems. NOTE: HP recommends installing the software before connecting the product to the computer (software-first installation). These instructions are for a software-first installation.
4. When you click Recommended Install, the Please Allow All HP Install Wizard Processes window opens.
5. Click Next. The Choose Easy Install or Advanced Install window opens. Figure 3-28 Recommended Install – Choose Easy Install or Advanced Install window 6. 7.
Advanced Install window for from the Welcome Back! window available after installation is complete. To skip this section, proceed to the Automatically Check for Updates window.
◦ The Automatic Software Updates FAQ window: Figure 3-30 Choose Easy Install or Advanced Install window – Automatic Software Updates FAQ 140 Chapter 3 Installing Windows solutions software components ENWW
◦ The HP Privacy Policy window: Install Windows solutions software components Figure 3-31 Choose Easy Install or Advanced Install window – HP Privacy Policy ENWW Detailed Windows installation instructions 141
◦ The Internet Connection Capability window: Figure 3-32 Choose Easy Install or Advanced Install window – Internet Connection Capability 8. On the Choose Easy Install or Advanced Install window, continue to the Connection Type window if you select Easy Install. Continue to the following if you select Advanced Install.
9. When you select Advanced Install and click Next, the Automatically Check for Updates window opens.
10. On the Automatically Check for Updates window, click Yes, please check for updates automatically (recommended) or No, I prefer to do this myself; then, click Next. The End User License Agreement window opens. Figure 3-34 Recommended Install (Advanced) – End User License Agreement window 11. Click I Agree to continue the installation, or click I Decline to cancel the installation.
12. When I Agree is clicked, the Thank you for buying another HP product window opens indicating where the software files will be installed on the computer.
13. Click Next to continue to the Connection Type window. Figure 3-36 Connection Type window 14. On the Connection Type window, click either Directly to this computer using a USB cable or Through the network, and then click Next. ◦ If you clicked Through the network, continue to the Identify a printer window.
◦ f you clicked Directly to this computer using a USB cable and click Next, the Connect your device now window opens.
15. Once the USB cable is connected from the computer to the product, the install continues automatically. The Congratulations! window opens indicating the install is complete. Continue to step 19. Figure 3-38 Identify Printer window 16. On the Identify a printer window, click Select from a list of detected printers (Recommended) or Specify a printer by address and type the address of the product in the field provided. Then, click Next.
17. The Firewall Notice window opens.
18. Click Next. The Printers Found window opens. NOTE: If the product was not found, click Search Again. If the product was still not found, select Help me find my network printer and click Next. Figure 3-40 Printers Found window 19. If the product was found, select the product that you want to install, and then click Next.The Congratulations! window opens.
20. On the Congratulations! window, browse through the various CD browser features or click Exit to quit the CD browser.
Install optional software To install additional software, insert the solutions software CD. If the printer-driver software has already been installed, the Welcome Back! window opens. Figure 3-42 Welcome Back! window The Welcome Back! window includes the following options: ● Print Quality Optimizer Video. Watch a short video that shows the simple steps to getting the best print quality when printing on special paper, such as cardstock, heavy paper, or transparencies. ● Locate the User Guide.
The following options are available on the Install More Software window: ● HP Photosmart Essential ● Universal Print Driver ● Basic Color Match ● HP Easy Printer Care ● HP Smart Web Printing HP Photosmart Essential Get simple digital photography software that allows you to view, edit, and print your pictures. Click this button to go to a link that will enable you to download this software. Universal Print Driver Get a universal printer-driver.
HP Easy Printer Care With HP Easy Printer Care software, manage and monitor up to 15 printers from your desktop. HP Easy Printer Care software allows you to view the product status, create product usage reports, reorder supplies, and troubleshoot and repair products via HP Proactive Support. Click this button to go to a link that will enable you to download this software. HP Smart Web Printing Preview print output from an Internet browser that is using Web Printsmart.
User uninstall software Uninstall instructions for Windows The uninstall procedures vary according to the type of installation that you used.
4. The Important Uninstall Information dialog box appears. Click Continue. 5. The Cleanup progress dialog box appears. The progress bar reflects the status of the uninstall process. 6. When the uninstall process is completed, the Restart dialog box appears. Click Restart to restart your computer and finish the uninstall process. Use the solutions software CD 1. Quit all open programs. 2. Insert the solutions software CD into the CD-ROM drive.
4. Click the Drive tab, click the name of the product, and then click Remove. When you are prompted to confirm the deletion, click Yes. 5. Click Close to close the Server Properties dialog box, and then close the Printers folder. Software for other operating systems Software UNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. Linux For information, go to www.hp.com/go/linuxprinting.
158 Chapter 3 Installing Windows solutions software components ENWW
4 HP PCL 6 and universal printer-drivers for Windows Introduction ENWW ● Change the printer-driver settings for Windows ● Help system ● Advanced tab features ● Paper/Quality tab features ● Effects tab features ● Finishing tab features ● Color tab features ● Services tab features ● Device Settings tab features ● Postscript Passthrough ● JPEG Passthrough ● Printing Shortcuts tab ● About tab features HP PCL 6 and universal printer-driver (UPD) for Windows The HP Color LaserJet CM
Change the printer-driver settings for Windows Operating System To change the settings for all print jobs until you quit the software program To change the default settings To change the product for all print jobs configuration settings Windows 2000, Windows Server 2003, Windows XP 1. On the File menu in the software program, click Print. 1. 1. 2. Select the printer-driver, and then click Properties or Preferences.
The following Printing Preferences tabs are available: ● Advanced ● Paper/Quality ● Effects ● Finishing ● Color ● Services ● Printing Shortcuts Properties printer-driver tabs ● General ● Sharing ● Ports ● Advanced ● Color Management ● Security ● Device Settings ● About The Device Settings and About tabs are HP printer-driver tabs and are described in this guide. The other Properties tabs are Windows tabs.
Help system The HP PCL 6 printer-driver includes a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available. ● “What's this?” Help ● Context-sensitive Help ● Constraint messages “What's this?” Help "What's this?" Help is supported in Windows 2000, Windows Server 2003, Windows XP, and Windows Vista. You can access the "What's this?" Help messages in the following ways: ● Right-click a control button on a screen.
Whenever a constraint message appears with a Resolve all conflicts for me automatically button orI will resolve the conflict myself button, choose a button as follows: To reject the change that was just made and return the control to its previous value, click Resolve all conflicts for me automatically and then click OK. ● To accept the change that was just made, click I will resolve the conflict myself and then click OK. This resets the printer-driver settings so that the user can resolve the conflict.
Advanced tab features Follow these steps to gain access to the Advanced tab. 1. Click Start and then proceed according to the version of Windows that is running on your computer: ● For Windows 2000, click Settings, and then click Printers. ● For Windows XP Professional and Windows Server 2003, click Printers and Faxes. ● For Windows XP Home, click Printers and Other Hardware Devices. ● For Windows Vista, click Hardware and Sound. 2.
The Advanced tab contains the following settings: ● Paper/Output ● Graphic ● Document Options Paper/Output setting Paper/Output contains the Copy Count setting. Copy Count setting Copy Count specifies the number of copies that you want to print. This printer-driver setting is useful for software programs that do not provide a copy count. If the software program contains a copy count, set the copy count there. The requested number of copies is displayed in the Copy Count option.
Image Color Management settings Image Color Management (ICM) options are used for printing color graphics. The ICM options make it possible for programs to adjust colors before printing so that the color of images on the screen more closely matches the color of printed images. The following options are available: ● ● ICM Method. The ICM Method setting specifies how to print color graphics. The default setting for ICM Method is ICM Disabled.
an advanced printing feature in the printer-driver that has been disabled on the Advanced tab, the feature is automatically turned on again. Printer Features The following Printer Features are available: ● Print All Text as Black ● Send TrueType as Bitmap ● Raster Compression ● Print Data Optimization Print All Text as Black The Print All Text as Black feature is Disabled by default.
Layout Options The Layout Options setting offers different ways of setting up the Page Order. ● Front to Back. Prints the document so that page 1 prints first. ● Back to Front. Prints the document so that page 1 prints last. This option is useful when you are printing to a product that has a face-up printed paper output bin and you want the document to come out in the correct order. NOTE: The page-ordering operation works on whole sheets of paper rather than on individual logical pages.
Paper/Quality tab features Follow these steps to gain access to the Paper/Quality tab. 1. Click Start and then proceed according to the version of Windows that is running on your computer: ● For Windows 2000, click Settings, and then click Printers. ● For Windows XP Professional and Windows Server 2003, click Printers and Faxes. ● For Windows XP Home, click Printers and Other Hardware Devices. ● For Windows Vista, click Hardware and Sound. 2.
● Paper Options ● Document preview image ● Print Quality group box Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following figure shows the Paper Options group box and the default selections.
Because paper-size settings in most software programs override printer-driver settings, use the printerdriver to set paper size only when printing from software programs that do not include a paper-size setting, such as Notepad, or when producing a book or a booklet that does not require different paper sizes. NOTE: Certain software programs can override the size command and specify different paper sizes within a single document.
The name that appears in the Name text box depends on the following conditions: ● If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality tab, the Name text box appears the name of the selected custom paper size. ● If a standard paper size has been selected on the Paper/Quality tab, the Name text box appears the default name of "Custom.
The Paper source: drop-down menu can contain the following options: ● Automatically Select ● Printer auto select The default setting is Automatically Select. When this is selected, the product uses the source tray that supports the selected paper size. For the other options, make sure that the correct paper size is loaded in the source tray.
Presentation 96-130g Brochure 131-175g Photo/Cover 176-200g Other ● Bond ● 3/4 speed (6 ppm) ● Recycled ● Full ● HP Color Laser Matte 105g ● 3/4 speed (6 ppm) ● HP Premium Choice Matte 120g ● 3/4 speed (6 ppm) ● Mid-Weight 96-110g ● 3/4 speed (6 ppm) ● Heavy 111-130g ● 3/4 speed (6 ppm) ● Mid-Weight Glossy 96-110g ● 3/4 speed (6 ppm) ● Heavy Glossy 111-130g ● 3/4 speed (6 ppm) ● HP Presentation Glossy 130g ● 3/4 speed (6 ppm) ● HP Professional Laser Glossy 130g ● 3
● Rough ● 3/4 speed (6 ppm) ● Heavy Rough ● 3/4 speed (6 ppm) ● HP Tough Paper ● 3/4 speed (6 ppm) No mechanism exists for manually adding custom paper types through the printer-driver. Custom paper types can be added only by using the bidirectional communication mechanism; therefore, they must already exist in the product when the bidirectional query occurs. If bidirectional communication is enabled, an updated list of paper types is returned.
The following figure shows the Covers setting and options. Figure 4-7 Paper/Quality tab – Special pages – Covers The following are the Covers options: ● Cover type. Select which cover is customized: Front, Back, or Both ● Paper source. The Paper Source setting specifies the source tray to use for adding a front cover and/or a back cover to the document. ● Paper type. The Paper Type setting specifies the paper size to use for front covers and/or back covers.
The following figure shows the Print pages on different paper settings and options. Figure 4-8 Special pages – Print pages on different paper ● Pages in document. Select which pages are customized: the First page, or the Last page. ● Paper source. The Paper source setting specifies the source tray to use for printing a document. ● Paper type. The Paper type drop-down menu shows all of the paper types that the product supports. NOTE: The same type of paper is used for the entire print job.
Print Quality group box The Print Quality group box provides options that control resolution and digital imaging settings. The group box includes the following options: ● Print Quality drop-down menu ● HP real life technologies ● Remove red eye checkbox Figure 4-10 Paper/Quality tab – Print Quality group box Print Quality drop-down menu The Print Quality drop-down menu contains the Image REt 3600 resolution option.
Effects tab features Follow these steps to gain access to the Effects tab. 1. Click Start and then proceed according to the version of Windows that is running on your computer: ● For Windows 2000, click Settings and then click Printers. ● For Windows XP Professional and Windows Server 2003, click Printers and Faxes. ● For Windows XP Home, click Printers and Other Hardware Devices. ● For Windows Vista, click Control Panel, and then in the Hardware and Sound category click Printer. 2.
The Effects tab contains the following controls: ● Resizing Options group box ● Document preview image ● Watermarks group box Resizing Options group box The Resizing Options group box consists of the following controls: ● Actual Size (default) ● Print Document On setting ● Scale to Fit option ● % of actual size setting Figure 4-12 Effects tab – Resizing Options group box Actual Size setting Actual Size is the default setting. It prints the document without changing the document size.
Fit is also automatically selected. Clear the Scale to Fit check box if you do not want the document reduced or enlarged to fit on the selected paper. Scale to Fit option The Scale to Fit option box specifies whether each formatted document page image is scaled to fit the target paper size. By default, Scale to Fit is selected when Print Document On is selected. If the setting is turned off, the document page images are not scaled but are instead centered at full size on the target paper.
The slider bar controls the scale directly. The value in the edit box changes as the scroll bar indicator is dragged, and the preview image is updated to the new image scale. Each click on the scroll bar arrows increases or decreases the scale by 1%. Each click on the slider bar affects the scale by 10%.
Watermarks are applied to logical pages. For example, when the value of Pages per Sheet is set to 4 and the First Page Only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears. The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Click OK to accept all of the changes that are made in the Watermark Details dialog box.
Creating a new watermark 1. Click New. The new watermark appears in the Current Watermarks list and in the Watermark Message edit box as "Untitled" until it is named. 2. To name the new watermark, type the selected watermark text in the Watermark Message edit box.
Font attributes The Font Attributes group box contains the following controls: ● Name drop-down menu ● Color drop-down menu ● Shading drop-down menu ● Size spin box ● Style drop-down menu Name drop-down menu The Name drop-down menu lists fonts that are currently installed on the system. The default is language dependent. Color drop-down menu The Color drop-down menu provides a fixed, unalterable set of color choices, in palette/color namepair form, for the watermark.
Table 4-2 Watermark color values (continued) Setting Very Dark Darkest Gray Red Yellow Green Cyan Blue Magenta 64 64 255 255 255 64 64 64 64 64 64 255 255 255 32 255 255 32 32 32 255 32 32 255 255 255 32 32 32 32 32 32 255 255 255 0 255 255 0 0 0 255 0 0 255 255 255 0 0 0 0 0 0 255 255 255 Shading drop-down menu The default Shading setting for new and preset watermarks is Very Light.
Finishing tab features To open the Finishing tab, follow these steps: 1. Click Start and then proceed according to the version of Windows that is running on your computer: ● For Windows 2000, click Settings and then click Printers. ● For Windows XP Professional and Windows Server 2003, click Printers and Faxes. ● For Windows XP Home, click Printers and Other Hardware Devices. ● For Windows Vista, click Control Panel, and then in the Hardware and Sound category click Printer. 2.
● Document preview image ● Orientation group box Document Options The Document Options group box contains the following controls: ● Print on Both Sides or Print on Both Sides (Manually) check box ● Flip Pages Up option ● Booklet Layout drop-down menu ● Pages per Sheet drop-down menu ● Print Page Borders check box ● Page Order drop-down menu Figure 4-18 Finishing tab – Document Options group box Print on Both Sides (Manually) check box The Print on Both Sides (Manually) option controls the m
mode. To achieve the best print quality when printing on the second side of the page, the product makes adjustments to its print modes. A different print mode is used with each paper type. Print-mode adjustments for the second side of a duplexed page are automatic.
To make the Print on Both Sides (Manually) check box available in the document options, enable the Allow Manual Duplexing option on the Device Settings tab in the Properties printer-driver tabs. 1. Click Start and then proceed according to the version of Windows that is running on your computer: ● For Windows 2000, click Settings and then click Printers. ● For Windows XP Professional and Windows Server 2003, click Printers and Faxes. ● For Windows XP Home, click Printers and Other Hardware Devices.
5. Insert the stack of even-number pages that just printed when the control panel shows the Manually Feed message (or it shows the Load Tray message), insert the stack of paper (on which the evennumbered pages have been printed). 6. Click the green OK button on the product control panel. 7. The second half of the job prints on the second side (blank) of the stacked sheets of paper. The printer-driver automatically coordinates the odd- and even-page printing.
that page. An arrow on the folded-over corner points in the direction that the pages would be flipped if they were bound together. Short-edge binding is for print jobs with pages that read by flipping over like the pages of a calendar. Long-edge binding is for print jobs with pages that read by turning like the pages of a book. Booklet layout drop-down menu The Booklet Layout drop-down menu, visible when Print on Both Sides Manually is selected, offers choices that are based on the current paper size.
arranged on the sheet in the order that they would otherwise be printed. The Pages per Sheet dropdown menu provides six settings: ● 1 page per sheet (default) ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet NOTE: Selecting an option other than 2 pages per sheet makes booklet printing unavailable.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. It is always oriented so that the contents of the page are right-side-up. Move the cursor over the document preview image to change the cursor from an arrow to a gloved hand. Toggle between portrait and landscape page orientation by clicking the image. Figure 4-21 Document preview image Orientation group box Use the Orientation setting to establish different layouts of the image on the page.
Rotate by 180 degrees check box Select this feature to rotate the document image on the paper 180 degrees. For example: If the return address on an envelope is smudged, select this setting and then feed the envelope into the product so that the return address area goes in first. Mirror Image check box (HP PS Emulation only) HP PCL 6 and universal printer-driver (UPD) for Windows Click the Mirror Image check box to reverse the horizontal coordinates of the printed document.
Color tab features To gain access to the Color tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home) or Hardware and Sound (Windows Vista). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Color tab.
● Color Options ● Color Themes ● Document preview image Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the print job color rendering and print quality.
To change the settings, make your selections by using the drop-down menus in the Color Settings dialog box, and then click OK. The following figure shows the Color Settings dialog box with "Custom" settings.
Edge control Edge Control determines how a document's edges are rendered. Edge Control consists of three components: ● Adaptive Halftoning. This component increases the sharpness of the edge. ● Trapping. This component reduces the effect of color plan misregistration by slightly overlapping the edges of adjacent objects. ● Color Resolution Enhancement technology (C-REt) (. This component increases the apparent resolution by placing each dot for the smoothest edges.
Neutral Grays The Neutral Grays drop-down menu controls the selection of a printer-dependent color table that is embedded in the product firmware. The options are Black Only or 4-Color. You can adjust the Neutral Grays setting independently for text, graphics, or photographs. ● Black Only. This option generates neutral colors (grays and black) by using only black toner. This option guarantees that neutral colors do not have a color cast.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. It is always oriented so that the contents of the page are right-side-up. Move the cursor over the document preview image to change the cursor from an arrow to a gloved hand. Toggle between portrait and landscape page orientation by clicking the image.
Services tab features To gain access to the Services tab, follow these steps: 1. Click Start. 2. Select Settings. 3. If your computer is running Windows 2000, click Printers; if your computer is running Windows XP Professional and Windows Server 2003, click Printers and Faxes; if your computer is running Windows XP Home, click Printers and Other Hardware Devices; if your computer is running Windows Vista, click Hardware and Sound. 4. Right-click the product name. 5. Click Printing Preferences. 6.
Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Support and troubleshooting. Opens the product page for the HP Business Center. ● Product manuals. Opens a Web page to view or download this product's product manuals. ● Check for driver updates. Checks the printer-drivers to see whether the correct and most up-todate printer-drivers are installed. ● Shop for supplies.
Device Settings tab features On the product Properties, only the Device Settings tab and the About tab are unique to the product; all other tabs are part of the operating system. The Device Settings tab is in the Properties window for the printer-driver. To gain access to the Device Settings tab, follow these steps: 1. Click Start. 2. Select Settings. 3.
The following figure shows the Device Settings tab for the HP PCL 6. Figure 4-27 Device Settings tab The Device Settings tab contains the following controls: ● Form to Tray Assignment ● Font Substitution Table ● External Fonts ● Installable Options Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the paper size in each input tray.
The input trays listed here are also listed as paper sources on the Paper/Quality tab. Configuring the trays 1. Select the appropriate tray in the Form to Tray Assignment list. 2. Use the drop-down menu to select the paper size (or form) that is loaded in that tray. 3. Repeat steps 1 and 2 for the remaining trays. 4. Click OK to enable the settings, or, if necessary, click Cancel to reconfigure all the trays and remove the paper size and type constraints that were imposed in the Paper/Quality tab.
8. Click Properties. The HP Font Installer dialog box appears. 9. Type the name and path of the font metric file in the Printer Font File Location text box, or click Browse to locate the file on the computer. The font file names appear in the Font(s) to be Added window 10. Select the fonts to add, and then click Add. The fonts are installed and the file names appear in the Installed Font(s) window. 11. Click OK to close the HP Font Installer dialog box. Removing external fonts 1. Click Start. 2.
HP PS Emulation Device Settings The following controls are available and appear only in the HP PS Emulation Device Settings tab: ● Available PostScript Memory ● Output Protocol ● Send Ctrl-D Before Each Job ● Send Ctrl-D After Each Job ● Convert Gray Text to PostScript Gray ● Convert Gray Graphics to PostScript Gray ● Add Euro Currency Symbol to PostScript Fonts ● Job Timeout ● Wait Timeout ● Minimum Font Size to Download as Outline ● Maximum Font Size to Download as Bitmap Available P
Click Binary to send all data except special control characters in binary (that is, 8-bit) format. The binary formats can be sent over serial communications ports and can travel faster than data sent in the ASCII format. Send Ctrl-D Before Each Job This control specifies whether the product is reset at the beginning of every postscript document. The default setting is No. Pressing Ctrl-D resets the product to its default setting to ensure that previous print jobs do not affect the current print job.
message. When printing a very complicated document, increase this value. If you specify 0 seconds, the product waits indefinitely. The default setting is 300 seconds. Use the spin box to change this value, up to a maximum of 32,767 seconds (that is, approximately 9 hours). Minimum Font Size to Download as Outline This control specifies the minimum font size (in pixels) for which the printer-driver downloads TrueType fonts as outline (Type 1) fonts.
Printing Shortcuts tab To gain access to the Printing Shortcuts tab, follow these steps: 1. Click Start. 2. Select Settings. 3. If your computer is running Windows 2000, click Printers; if your computer is running Windows XP Professional and Windows Server 2003, click Printers and Faxes; if your computer is running Windows XP Home, click Printers and Other Hardware Devices; if your computer is running Windows Vista, click Hardware and Sound. 4. Right-click the product name. 5.
The Printing Shortcuts tab is a new tab that appears on HP PCL 5, HP PCL 6, and HP PS Emulation printer-drivers beginning with the HP Color LaserJet CM4730 MFP printer. In previous printer-drivers, the Print Task Quick Sets appeared in most of the printer-driver tabs, and was used to capture commonly used printer-driver settings. Like Quick Sets, the Printing Shortcuts tab saves commonly used printerdriver settings under a shortcut name.
Paper source The following options are available: ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 Page size ● Letter (default) ● Legal ● Executive ● Statement ● 8.
Print on both sides The following options are available: ● No (default) ● Yes, Flip Over ● Yes, Flip Up Paper type The following options are available: ● Unspecified (default) ● Plain ● Preprinted ● Letterhead ● Transparency ● Prepunched ● Labels ● Bond ● Recycled ● Color ● Light 60-75 g/m2 ● Intermediate 90-104 g/m2 ● Heavy 105-120 g/m2 ● Extra Heavy 120-163 g/m2 ● Cardstock 164-220 g/m2 ● Rough 90-105 g/m2 ● Glossy 75-120 g/m2 ● Heavy Glossy 120-160 g/m2 ● Extra
Pages per sheet The following options are available: ● 1 page per sheet (default) ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. It is always oriented so that the contents of the page are right-side-up. Move the cursor over the document preview image to change the cursor from an arrow to a gloved hand.
About tab features On the product Properties, only the Device Settings tab and About tab are unique to the product; all other tabs are part of the operating system. The About tab is in the Properties for the printer-driver. To open the About tab, follow these steps: 1. Click Start. 2. Select Settings. 3.
information varies according to the product model number, printer-driver, date, and versions. The About tab is shown in the following figure. The About tab lists printer-driver installation file names and their version numbers. This tab also indicates whether the printer-driver was autoconfigured, whether administrator preferences were set, the date that the printer-driver was last configured, and whether the configuration is default or user defined.
218 Chapter 4 HP PCL 6 and universal printer-drivers for Windows ENWW
5 Macintosh Introduction The HP LaserJet CM 1312 MFP Series product comes with solutions software and installers for Apple Computer, Inc., Macintosh operating systems.
Macintosh solutions software This section provides information about the following topics: ● Software components for Macintosh ● System requirements ● Operating-system support ● Availability Software components for Macintosh The following table outlines the software components for this product that are available for computers running the Macintosh operating system. Table 5-1 Software components for Macintosh Component Description Installer software Installs the printer-driver for this product.
HP EWS Device Configuration utility The Device Configuration utility for this product allows you to control it on your computer via HP EWS. To access the Device Configuration utility for this product, click Maintain Device in the HP LaserJet Director, or follow these steps: 1. Open the Finder. 2. Click Applications. 3. Double-click the HP EWS Device Configuration folder. 4. Double-click the HP Device Configuration icon. 5. Select the product from the list.
HP Photosmart Studio for Macintosh HP Image Zone is an easy, full-featured software application that helps you view, organize, edit, print, and share your digital photos, and use them in creative projects. Access HP Image Zone by clicking the Photo button in the HP Director, or by going to the HewlettPackard folder on your computer and double-clicking the HP Photosmart Studio icon. Figure 5-2 HP Photosmart Studio – Macintosh The following options are available from the main toolbar of HP Photosmart Studio.
● Shop. Click this button to shop for HP products. ● Devices. Click this button to choose the product to work with. Accessing Memory Cards through the Macintosh (HP LaserJet CM1312 MFP only) Follow these steps to access the memory cards on the product. NOTE: Memory cards are only available on the fax model of the product. 1. On the Finder menu, click Go. 2. Click Connect to Server. 3. Type smb://[IPAddress], where [IPAddress] stands for the IP address of the product. Click Connect. 4.
5. The following screen appears. Click OK. Figure 5-4 Authenticate Again – Mac Memory Card Access 6. The memory card contents appear in a window on your screen and an icon is added to your desktop. NOTE: The Control Panel only prints images that are in .JPG format. System requirements The solutions software for this product has the following minimum system requirements: ● Macintosh OS X (Version 10.
Table 5-2 CD part numbers for the HP LaserJet software Part Number Contents Languages CB394-60116 Macintosh software CD for the product ● Dutch ● English ● French ● German ● Italian ● Spanish Ordering software for Macintosh To order the software, contact Hewlett-Packard Support at the following website: www.hp.com/go/LJCM1312_software Click CD Order Page to order, or click Download drivers and software to get the software update.
Macintosh install instructions This product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems support this product; their software is available on the Web. This document provides procedures for installing the solutions software for Macintosh operating systems for this product.
2. Double-click the HP LaserJet MFP Installer icon. Figure 5-5 HP LaserJet MFP Installer icon The HP LaserJet MFP Installer folder opens. The Animated Getting Started Guide (GSG) opens. NOTE: The following graphic shows version 10.4 of the animated GSG for Macintosh OS X.
3. If you have not set up the product, click Begin Setup and follow the setup sequence to the end. The following screen appears when setup is complete. Figure 5-7 Install Software screen 4. Click Install Software. Macintosh installation instructions for direct and network connections Use the following instructions to install the software on a Macintosh computer that is running Mac OS X. 1. Follow the instructions in the Macintosh install instructions on page 226 section of this guide. 2.
NOTE: In the following installation sequence, the product name represents the specific product that you are installing. Figure 5-8 Authenticate dialog box Type your user name and password, and then click OK to continue. Click Cancel to close the installer. Click Continue to initiate the installation process.
Click Printto print a copy of the license agreement. Click the language list to change the language of the License Agreement and the user interface. Click Save to save the text of the software license agreement to disk. Click Go Back to exit the installer. Figure 5-10 Installing dialog box – progress indicator The Installing dialog shows the number of items that remain to be installed.
Figure 5-12 Restart alert Click Restart to close the installer and restart the computer. After the computer restarts, you must log in to the computer, and then the HP Setup Assistant starts automatically. NOTE: If the HP Setup Assistant does not start automatically, follow these steps: 1. Click Macintosh Hard Drive. 2. Click Applications. 3. Click HP. 4. Double-click HP Setup Assistant.
Figure 5-14 HP Setup Assistant – Select Device NOTE: If you have not yet connected the product to your computer, the No devices found message appears instead of a list of products. Connect the product to the computer by using the USB cable, turn on the product, and then click Rescan USB. The product name appears in the list box. When you click USB, the product name appears in the list box. Click the product name, and then clickNext to the open the User Identification dialog box.
Figure 5-15 HP Setup Assistant – Firmware Upgrade Utility The Firmware Upgrade Utility appears. Click Download to upgrade to the current firmware. When the update is complete, click Quit to close the Firmware Upgrade Utility and continue the installation setup. Type a name for the product, and then click Continue.
Figure 5-17 HP Setup Assistant – Finish The information that you typed in previous dialog boxes appears in the Finish dialog box. If any items need to be changed, click the Back button to return to the dialog boxes that you need to change. Click Finish to go to the Congratulations dialog box. Figure 5-18 HP Setup Assistant – Congratulations Click Finish to close the HP Setup Assistant.
Macintosh uninstall instructions Use the following instructions to uninstall the solutions software for this product from the computer: 1. Locate the Uninstaller utility icon for the product in its software folder by using the following path: /Applications/hplaserjetaio/HP Uninstaller ENWW 2. Specify whether you want to perform an uninstall for all HP products, or only for a specific product.
236 Chapter 5 Macintosh ENWW
Engineering Details 6 Engineering Details Introduction Topics: ENWW ● Troubleshooting ● IP discovery and rediscovery ● PCL font ID list ● Supported paper and print media sizes ● Paper/Quality tab features ● Install Notes Introduction 237
Troubleshooting The following topics are described in this section: ● Port communication ● E-mail ● HP LaserJet Scan ● Troubleshooting tools ● Known Issues for the HP Color LaserJet CM1312 MFP Series Printer Port communication This section provides information on the following topics: ● Overview ● USB port connections ● Product conflicts in Windows Overview The HP Color LaserJet CM1312 MFP Series product includes a USB port.
Follow these steps to open the Windows Device Manager. 1. In Windows 2000, click Start, click Settings, and then click Control Panel. In Windows XP or in Windows Server 2003, click Start, and then click Control Panel. In Windows Vista, click Start, click Settings, and then click Control Panel. 2. Double-click the System icon. 3. On the Hardware tab, click Device Manager. Check for product conflicts Follow these steps to check for product conflicts. 1.
Installed Products Figure 6-1 Sample Device Manager window Click the View menu to see further options: ● Devices by Type ● Devices by Connection ● Resources by Type ● Resources by connection ● Hidden Devices The following table shows products that are installed by the solutions software for this product in Windows 2000, Windows Server 2003, Windows XP, and in Windows Vista.
Product by type Product IEEE 1284.4 products ● HP Color LaserJet CM1312 MFP Series Imaging products ● HP Color LaserJet CM1312 MFP Series Universal Serial Bus controllers ● HP Color LaserJet CM1312 MFP Series ● HP EWS ● USB Printing Support ● USB Composite Product ● USB Mass Storage Product E-mail If scan to e-mail is not working, follow these steps to verify MAPI compliance. 1. Open Windows Microsoft Explorer or Internet Explorer and navigate to the file. 2.
The tool is included on the installer CD, but is not copied to your computer during the software installation. HP Customer Support can also send the utility to you by e-mail or by posting it to an HP Web page. The tool is compatible with Windows 2000, Windows XP, Windows Server 2003, and Windows Vista The File to E-mail utility runs with any MAPI-compliant e-mail applications. It does not run with Webbased e-mail services such as Yahoo, Hotmail, or AOL.
The following issues are known issues for this product. ● Windows Software ● Product Communication ● Hardware/Firmware ● Miscellaneous Windows Software ● Cause: HP ToolboxFX uses .NET technologies which require that the Microsoft .NET Framework be installed on the user's computer. When the HP ToolboxFX software installer runs, it will silently install Microsoft .NET Framework 2.0. This will allow HP ToolboxFX to run, but there are some known issues with .NET Framework 2.
the product's address. If communication errors are observed, attempt to print a test page to the product from the computer. If a page cannot be printed, it might be that the address or port for the printer-driver needs to be configured correctly. In these cases, it is often necessary for you to reboot the computer after re-configuring the printer-driver in order for HP ToolboxFX to resume communication with the product. ● Cause: The HPPUSG.
MinUsbReady=3 RecUsbReady=3 Hardware/Firmware ● Cause: CPR occurs when several color planes are misaligned. For example, if green text is printed, green is the combination of cyan and yellow toner. When the two color planes, cyan and yellow, are slightly misaligned it looks as if the print is fuzzy or ghosted. Solution: Verify that paper type is set to represent correct paper used. This is particularly important with envelopes and small and thick paper.
Solution: Do not enable “Override out”. Override out can only be enabled from the product's control panel (System Setup>Print Quality>Replace Supplies>Override out). ● Cause: This can only occur if there are two yellow or two magenta cartridges installed in the product, and one of them is installed in the cyan slot. Solution: Verify that the correct cartridges are installed in the correct locations. From top to bottom the cartridge order is black (K), yellow (Y), cyan (C), and magenta (M).
This document discusses the features that function correctly, and those that don't, through the IP discovery and rediscovery process for the product.
ScanTo application When the HP Color LaserJet CM1312 MFP Series product is installed, the following registry key is written for the ScanTo application: HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\DigitalImaging\HP Color LaserJet CM1312 PCL 6\DeviceInstances\\Functions\Device\IP Address where is a numeric value representing a unique product. The value of this key is the IP address of the product.
The following table lists the PCL font IDs for this product.
Table 6-2 PCL font ID list (continued) Arial Bd 30 37 Arial It 31 36 Arial BdIt 32 38 Arial It 31 36 Arial BdIt 32 38 TimesNewRmn 33 39 TimesNewRmn Bd 34 41 TimesNewRmn IT 35 40 TimesNewRmn Bdlt 36 42 Helvetica 37 57 Helvetica Bd 38 59 Helvetica Ob 39 58 Helvetica BdOb 40 60 Helvetica Nr 41 61 Helvetica NrBd 42 63 Helvetica NrOb 43 62 Helvetica NrBdOb 44 64 Palatino Rmn 45 69 Palatino Bd 46 71 Palatino It 47 70 Palatino BdIt 48 72 ITCAvantGard B
Times It 63 75 Times BdIt 64 77 ZapfChancery MdIt 65 78 Symbol 66 43 SymbolPS 67 73 WingDings 68 44 ZapfDingbats 69 79 Courier Bd 70 25 Courier It 71 24 Courier BdIt 72 26 LetterGothic 73 27 LetterGothic Bd 74 28 LetterGothic It 75 29 CourierPS 76 53 CourierPS Bd 77 55 CourierPS Ob 78 54 CourierPS BdOb 79 56 Line Printer 80 84 Line Printer 81 84 Line Printer 82 84 Line Printer 83 84 Line Printer 84 84 Line Printer 85 84 Line Printer 86 L
Supported paper and print media sizes This product supports a number of paper sizes, and it adapts to various print media. NOTE: To obtain best print results, select the appropriate paper size and type in the printer-driver before printing. Table 6-3 Supported paper and print media sizes 1 Size Dimensions Tray 1 Letter 216 x 279 mm (8.5 x 11 inches) Y Legal 216 x 356 mm (8.5 x 14 inches) Y A4 210 x 297 mm (8.27 x 11.69 inches) Y Executive 184 x 267 mm (7.24 x 10.
Use the Paper/Quality tab to specify the size, type, and source of the paper. Also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper/Quality tab.
Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following figure shows the Paper Options group box and the default selections.
Custom Paper Size: The Custom Paper Size dialog box appears when you click Custom… on the Paper/Quality tab. The following figure shows the initial appearance of the Custom Paper Size dialog box. Figure 6-4 Print/Quality tab – Custom Paper Size dialog box Name Use the Name text box to type a new name for a custom paper size.
Paper Size Change the width and height values by typing numeric strings into the edit boxes in the Paper Size group box. Any entry that is greater than the maximum limits of the width and height edit box is rounded down to the maximum valid entry, while any entry that is smaller than the minimum limits of the width and height edit box is rounded up to the minimum valid entry. If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest whole millimeter.
Tray 1 and Tray 2 Dimensions1 Weight Capacity2 HP LaserJet glossy paper and HP LaserJet photo paper Same as the preceding listed minimum and maximum sizes. 75 to 220 g/m2 (20 to 58 lb) Single sheet of HP LaserJet glossy paper or HP LaserJet photo paper for Tray 1 Up to 25 mm (0.99 inch) stack height for Tray 2 HP Premium Cover Paper3 Single sheet of HP Cover paper for Tray 1 200 g/m2 (53 lb) cover Up to 25 mm (0.99 inch) stack height for Tray 2 Transparencies and opaque film Thickness: 0.
To view additional supported paper types, select More in the Paper type: drop-down menu. The Type is: box opens. Select one of the additional paper types and click OK. Now this option will be available in the Paper type: drop-down menu. Figure 6-5 Type is: box The additional supported paper type available via the Type is: box are included in the following table.
Paper category Paper type Engine speed Brochure 131-175g ● HP Color Laser Brochure Matte 160g ● 3/4 Speed (6 ppm) ● 3/4 Speed (6 ppm) ● HP Superior Laser Matte 160g ● 3/4 Speed (6 ppm) ● HP Color Laser Brochure Glossy 160g ● 3/4 Speed (6 ppm) ● HP Tri-fold Color Laser Brochure 160g ● 3/4 Speed (6 ppm) ● 3/4 Speed (6 ppm) ● HP Superior Laser Glossy 160g ● 3/4 Speed (6 ppm) ● Extra Heavy 131-175g ● Extra Heavy Glossy 131-175g ● HP Cover Matte 200g ● 3/4 Speed (6 ppm) ● HP
Caution symbols may appear next to some paper types in the selection list. This means that there is another setting that may be in conflict with the selected paper size. For example, if “print on both sides” is selected in the Finishing tab, then the Transparency paper type will have a Caution sign next to it because transparencies can only be printed on a single side. Special pages To specify special pages to be used, click the Settings button under Special Pages.
When you change the type and source of the paper and covers, the settings remain configured until you quit the software program. Print pages on different paper Use the Print pages on different paper options to select an alternative paper type or source for the first or last page of a document. The following figure shows the Print pages on different paper settings and options.
Move the cursor over the document preview image to change the cursor from an arrow to a gloved hand. Toggle between portrait and landscape page orientation by clicking the image. Figure 6-8 Document Preview image Print quality group box The Print Quality group box provides options that control resolution and digital imaging settings.
RLT photo fix 'off' 'Basic' RLT photo fix 'Full' RLT photo fix Photo Brightening Off Off Auto Adaptive Lighting Off Off Auto SmartFocus Off On On Sharpness Off Low Auto Smoothing Off Off Off Remove red eye checkbox The Remove red eye checkbox is deselected by default. Check this option to reduce or remove red eye from photographs.
Install Notes ● I. Introduction ● II. LATE-BREAKING INFORMATION ● III. INSTALLATION INSTRUCTIONS ● IV. TECHNICAL ASSISTANCE ● V. LEGAL STATEMENTS I. Introduction PURPOSE OF THIS DOCUMENT This document provides specific installation instructions and other information you should know before you install and use the printing system.
Full-color copying from letter/A4-sized scanner glass ● 1200-ppi 24-bit full-color scanning from letter/A4-size scanner glass Engineering Details ● HP Color LaserJet CM1312nfi (fax/photo-card model) Offers all of the CM1312 features plus the following: ● 160 MB of SDRAM ● Full-color laser printing using CMYK toner ● Hi-Speed USB 2.
A printer-driver is software that allows software applications to access product features. Typically, you should install printer-drivers for each product.
Engineering Details Product documentation The following documents are available on the solutions software CD-ROM: HP Color LaserJet CM1312 MFP ● Document: HP Color LaserJet CM1312 User Guide File name: LJCM1312_use_.pdf File name: LJCM1312 _use_.chm Path: :\\MANUALS\LJCM1312_use_.pdf Path: :\\MANUALS\LJCM1312_use_.
● If your product is not recognized: ◦ Verify that your cable is USB 2.0 high-speed compliant. ◦ Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP product, and insert the other end into the back of the computer. ◦ Verify that the peripheral is powered on.
Scanned originals that are bent, creased, or scored can cause shadows to appear on the image. ● Scan buttons on the product control panel will not function unless you have done a Recommended (Full) or Custom install and set up Scan-To in the HP LaserJet Scan software. Upgrading Windows ● HP recommends that you uninstall HP products before upgrading to a newer supported version of Windows.
UNINSTALLER The uninstaller removes all of the HP printing system components. 1. From the Start menu, in the HP Color LaserJet CM1312 MFP Series program group, click the HP Color LaserJet CM1312 Series uninstall icon. 2. Follow the onscreen instructions. If you have performed a Recommended install and you do not have any other HP products installed, perform the following additional steps: 3. Open the Microsoft® Windows Control Panel. 4. Double-click Add/Remove Programs.
ENWW Install Notes 271 Engineering Details The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
272 Chapter 6 Engineering Details ENWW
Index Symbols/Numerics % of Normal Size setting unidrivers 181 A About tab HP ToolboxFX 85 printer-driver 216 AccessDeniedUtility.
Device Settings tab printer-drivers 204 Device Status page, EWS (Windows) 91 Device Status screen, HP ToolboxFX 32 diagnostics 23, 202 dialog boxes, Macintosh installation 228 dimensions media 252 DIMMs, fonts printer-driver settings 206 direct connections Macintosh installation 228 Director, HP LaserJet 220, 221 directory structure, CD-ROM Windows 12 disk space requirements Macintosh 224 Document Options unidrivers 166, 188 document preview image printer-drivers 177, 201, 261 documentation languages, Windo
G grayscale settings, PS Emulation printer-driver 209 H help Macintosh 220 unidrivers 162 Help folder, HP ToolboxFX 52 HP basic color match tool, opening 27 HP Driver Diagnostic Printer Check Tool 23 HP Embedded Web Server (Windows) accessing 90 Advanced page 106 Color Usage Job Log 96 Device Configuration page 92 Device Information page 97 Device Status page 91 Event Log page 96 Fax tab 103 Network Summary page 94 Networking tab 104 Paper Handling page 97 Paper Types page 99 Password page 101 PCL5c page 10
system requirements for Macintosh 224 troubleshooting 243 Unsupported Operating System dialog box 128 installation, software types (Windows) 115 installers common, features 18 Macintosh 220 Windows 16 installing Windows software 115 Instant Support, HP 85 interface ports locating 7 types included 4 Internet Services 203 J jams recovery settings 69 Job Timeout settings 209 JPEG Passthrough 210 K known issues 243 L landscape orientation Flip Pages Up, PCL 6 Unidriver 191 unidrivers 194 languages Windows CD-RO
output bins custom paper sizes 172, 256 locating 5, 6 Output Protocol settings, PS Emulation printer-driver 208 output quality HP ImageREt 3600 24 P page orientation Flip Pages Up, PCL 6 Unidriver 191 unidrivers 194 Pages per Sheet settings unidrivers 192 paper custom sizes 171, 255 Pages per Sheet settings, unidrivers 192 Paper Handling screen 60 Print Document On settings, unidrivers 180 print modes 62 Print on Both Sides, Unidriver 188 Size is settings, drivers 170 Size is settings, printerdrivers 254 So
print cartridges door release, locating 5, 6 Print Density page, EWS (Windows) 98 Print Density screen, HP ToolboxFX 61 Print Document On settings unidrivers 180 Print Info Pages screen, HP ToolboxFX 38 Print Info Pages, EWS (Windows) 95 print media supported 252 print modes 62 Print Modes screen, HP ToolboxFX 63 Print on Both Sides unidriver settings 188 print quality HP ImageREt 3600 24 Print Quality page, EWS (Windows) 98 Print Quality screen, HP ToolboxFX 60 Print Settings folder, HP ToolboxFX 73 Print
resolution HP ImageREt 3600 24 HP ToolboxFX settings 60 Print Quality page, EWS (Windows) 98 specifications 4 RGB settings unidrivers 200 S Save / Restore Settings screen 71 Scale to Fit setting unidrivers 181 scanning Macintosh software 220, 221 Send Ctrl-D settings 209 send fax printer-driver languages, Windows 13 operating systems supported 20 serial number 34 Service ID 34 Service screen 70 Services tab printer-drivers 202 Set up E-mail Alerts screen, HP ToolboxFX 43 settings color 24 Device Configurati
U unidrivers Advanced Printing Features, enabling 166 Advanced tab 164 booklet printing 192 Color Themes 200 constraint messages 162 Copy Count 165 Document Options 166, 188 Edge Control 198 Effects tab 179 Finishing tab 187 help 162 Image Color Management (ICM) 166 Layout Options 168 Mirror Image 195 Neutral Grays 200 orientation settings 194 Pages per Sheet 192 Paper/Output settings 165 Print All Text as Black 167 Print on Both Sides 188 Printing Preferences tab 160 Properties tab 160, 161 Resizing Option
